Sales Coordinator (Off-rolls)

COMPANY & BUSINESS OVERVIEW:

A 350-year young organization with strong pillars on value system and customer centricity, Saint-Gobain employs 176,000 people across 64 countries with over 90 nationalities. A fortune 500 company, Saint-Gobain is recognized among the 100 most innovative and 100 most sustainable corporations on earth. Saint-Gobain has pioneered several Products, Marketing, Manufacturing, Application, Sustainability, Human Resources Innovations, Knowledge, and Skill Development that helped in the emergence of product differentiation and segmentation in the industry.

In India we are today a community of united entrepreneurs who believe talent is infinite and can continuously shape the future, every day.

The strategy of responsible growth is guided by the Saint-Gobain Group’s purpose, “MAKING THE WORLD A BETTER HOME”, which responds to the shared ambition of everyone in the Group to act every day to make the world a more beautiful and sustainable place to live in.

Roles and Responsibilities

• Manage sales orders from receipt to execution, ensuring timely processing and coordination with vendors.
• Coordinate dispatch planning, scheduling, and logistics to meet customer delivery requirements.
• Utilize ERP systems to track sales orders, manage inventory levels, and analyze performance metrics.
• Provide exceptional customer support through phone calls, emails, or chats to resolve queries and concerns.
• Ensure accurate payment follow-ups and maintain a high level of professionalism in all interactions with customers.

Desired Candidate Profile

• 2-6 years of experience in Sales Coordination or related field.
• Strong understanding of Order Management, Dispatch Planning, Customer Support, Payment Follow-up processes.
• Proficiency in using ERP systems for managing sales orders and tracking inventory levels.
• Excellent communication skills for effective interaction with customers via phone calls/emails/chats.

Careers.GyprocIndia@saint-gobain.com