Sales Co-ordinator

Job Description

Job Title: Sales Coordinator
Location: (NSP , Pitampura, Delhi)
Department: Sales & Marketing
Reports To: Sales Manager / Head Business Development

Job Purpose

To provide operational, administrative, and customer service support to the sales team, ensuring smooth order processing, timely communication, and coordination between clients, sales representatives, and internal departments.

Key Responsibilities

• Order & Sales Support
• Coordinate with clients for order placement, documentation, and delivery schedules.
• Prepare and process sales orders in CRM systems.
• Track and monitor order status from confirmation to dispatch.
• Customer Coordination
• Handle customer inquiries and complaints promptly and professionally.
• Maintain strong relationships with existing clients and assist in onboarding new clients and KYC verification
• Internal Communication
• Liaise between the sales team, production, logistics, and finance departments to ensure timely execution of orders.
• Coordinate with QC/QA for product release and compliance documentation.
• Sales Reporting & Data Management
• Maintain daily, weekly, and monthly sales reports.
• Track sales targets, pending orders, and payment collections.
• Documentation & Compliance
• Ensure proper documentation
• Maintain and update product data sheets, price lists, and marketing materials.
• Inventory & Sample Management
• Track stock availability with the warehouse team.
• Coordinate sample dispatch to clients and maintain sample records.

Skills & Competencies

• Strong communication and coordination skills.
• Good knowledge of MS Office and ERP/CRM software.
• Attention to detail with strong follow-up skills.
• Ability to work under deadlines and multitask effectively.
• Basic understanding of sales order processing and invoicing
• Email management and documentation

Qualifications & Experience

Bachelor's or Master Degree in Science or Degree or diploma in Sales & Marketing

2-3 years of relevant experience in sales coordination.

Role: Sales Support & Operations - Other

Industry Type: Food Processing

Department: Sales & Business Development

Employment Type: Full Time, Permanent

Role Category: Sales Support & Operations

Education UG: B.Sc in Any Specialization, Any Graduate

PG: MS/M.Sc(Science) in Any Specialization

Job Type: Full-time

Pay: ₹12,710.22 - ₹20,000.00 per month

Ability to commute/relocate:

• New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Sales coordination: 1 year (Preferred)
• Microsoft Office: 1 year (Preferred)
• CRM software: 1 year (Preferred)
• Sales support: 1 year (Preferred)

Language:

• English,Hindi (Preferred)

Location:

• New Delhi, Delhi (Preferred)

Work Location: In person