Sales Co-ordinator

Position Title: Sales Coordinator
Department: Sales & Marketing
Location: Ramada Plaza, Guindy, Chennai.

Position Summary

The Sales Coordinator supports the Sales & Marketing team in driving revenue by handling administrative tasks, assisting with sales activities, coordinating client communications, preparing proposals, and ensuring smooth execution of sales processes. This role acts as a crucial link between clients, the sales team, and hotel operations.

Key ResponsibilitiesSales Support & Administration

• Prepare sales proposals, contracts, banquet event orders (BEOs), and corporate rate agreements.
• Maintain and update client databases, sales reports, and revenue tracking systems .
• Assist with preparing weekly, monthly, and quarterly sales performance reports.
• Coordinate sales appointments, site inspections, and client meetings.
• Handle internal communication between departments to ensure client requirements are met.

Client Relations

• Respond to sales inquiries through email, phone, or online platforms in a timely and professional manner.
• Assist the sales team in following up on leads, confirmations, and contract finalizations.
• Maintain excellent customer service standards to enhance client satisfaction and loyalty.

Event & Group Coordination

• Support the planning and coordination of group bookings, events, and MICE business.
• Work closely with the banquets, front office, reservations, and F&B teams to ensure smooth event execution.
• Track rooming lists, group blocks, and event schedules.

Marketing & Sales Activities

• Assist in creating sales presentations, promotional materials, and marketing collateral.
• Support digital marketing activities such as social media posts, newsletters, and campaign coordination .
• Participate in hotel sales calls, trade shows, and networking events when required.

Qualifications & SkillsEducation

• Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or related field (preferred).

Experience

• 1–2 years of experience in hotel sales, reservations, or front office roles .
• Fresh graduates with strong communication and organizational skills may also be considered.

Technical Skills

• Proficiency in MS Office (Excel, Word, PowerPoint).
• Experience with hotel sales or reservation systems is an advantage.
• Familiarity with CRM tools is a plus.

Soft Skills

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Detail-oriented with a proactive and customer-focused mindset.
• Ability to work under pressure and meet deadlines.
• Positive attitude and team-oriented spirit.

Key Competencies

• Customer Service Excellence
• Sales Support & Coordination
• Time Management
• Problem-Solving
• Relationship Building
• Professionalism

Working Conditions

• Full-time position with occasional overtime during peak seasons or events.
• May require attending sales events, trade shows, or client visits.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person