Sales Assistant

Job Description: Template

We’re seeking a results-driven inside sales executive to join our team at [Company X].

You will manage inbound and outbound sales calls, convert leads into customers, and support the sales team in driving revenue growth. The ideal candidate possesses excellent communication skills, a solid customer-centric approach, and a passion for sales.

This is an exciting opportunity to work in a fast-paced environment, contribute to the company’s success, and grow your career in sales. We offer a competitive salary, performance-based incentives, and professional development opportunities.

Objectives of the role

• Identifying and qualifying potential leads through inbound and outbound lead generation methods such as cold calling, email campaigns, and online research.
• Managing the entire sales cycle, from lead generation to closing deals.
• Qualifying leads, identifying customer needs, and providing solutions aligned with the company’s offerings.
• Maintaining a high level of knowledge about the company’s products and services.
• Maintaining and updating the CRM with accurate customer and sales data.
• Collaborating with the sales team to meet and exceed sales targets.
• Following up with prospects to build relationships and convert them into long-term customers.
• Assisting in the development of sales strategies to drive business growth.
• Handling objections and negotiating with potential customers to ensure a smooth sales process.
• Providing feedback to management on market trends, customer feedback, and sales tactics.

Your tasks

• Handle inbound sales inquiries and manage a sales pipeline through to close.
• Make outbound calls to potential clients to introduce the company's products or services.
• Conduct product demonstrations and explain the benefits of the company’s solutions.
• Negotiate pricing and terms to close deals that meet customer needs and company goals.
• Prepare and send proposals, quotes, and contracts to clients.
• Provide regular reports on sales activities, including calls made, leads generated, and deals closed.
• Manage follow-up processes to keep leads engaged and moving through the sales pipeline.
• Conduct market research to identify trends, competition, and potential opportunities.
• Coordinate with the marketing team for lead-nurturing campaigns and promotional events.
• Provide post-sales support to ensure seamless onboarding and satisfaction.

Required skills and qualifications

• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• 1-3 years of experience in inside sales or customer service, with a track record of meeting or exceeding sales targets.
• Solid understanding of the sales process and customer relationship management.
• Experience in customer relationship management (CRM) and using CRM software (e.g., Salesforce, HubSpot).
• Understanding of lead generation and prospecting techniques.
• Familiarity with using sales automation tools and platforms.
• Knowledge of market research and lead generation techniques.
• Expertise in the B2B sales process.
• Experience in conducting virtual meetings and product demos.
• Ability to handle complex sales cycles and negotiate with multiple stakeholders.
• Strong communication and interpersonal skills, with the ability to build customer rapport.
• Excellent problem-solving and negotiation skills and a customer-focused mindset.
• Ability to multitask and manage time effectively to meet sales goals.
• Ability to work independently and as part of a team.
• Self-motivated, goal-oriented, and able to work in a fast-paced environment.

Preferred skills and qualifications

• Advanced degree or certification in Sales or Marketing.
• Certifications in sales or related fields (e.g., Certified Inside Sales Professional).
• Understanding of the Indian market and its unique challenges.
• Strong technical aptitude to understand and explain software or tech products.
• Prior experience working with international clients or in a global sales environment.
• Strong understanding of sales metrics and data analytics to refine sales strategies.
• Ability to develop sales strategies and tactics tailored to specific industries.
• Multilingual proficiency to communicate with clients across different regions of India.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Provident Fund

Work Location: In person