Sales and Marketing Manager

We are seeking a dynamic Medical Device Sales & Marketing Executive to join our growing team and drive business expansion across Eastern India. This role combines post-sales support excellence with proactive business development in the healthcare sector.

Location: Siliguri, Kolkata, and North Bengal region

Travel Required: Extensive field visits across the region

Key Responsibilities

Post-Sales Support & Customer Success

• Installation Coordination: Oversee seamless setup and installation of ventilator systems in hospitals and home care environments
• Technical Training: Deliver comprehensive product training and demonstrations to:
• Medical staff and healthcare professionals
• Technical support teams
• Patient caregivers and family members
• Customer Relationship Management:
• Serve as primary liaison for customer inquiries, technical support, and service requests
• Maintain detailed service documentation and client interaction logs
• Generate feedback reports and customer satisfaction assessments
• Service Excellence: Collaborate with technical teams to ensure timely maintenance, repairs, and ongoing support for deployed medical devices

Marketing & Business Development

• Market Expansion: Actively promote Mindtrack's ventilator portfolio and services to:
• Hospitals and multi-specialty clinics
• Home healthcare providers
• Long-term care facilities
• Field Sales Activities:
• Conduct strategic field visits and client meetings
• Deliver compelling product presentations and live demonstrations
• Build and maintain relationships with key decision-makers
• Digital Marketing Collaboration: Partner with marketing teams to enhance local lead generation campaigns and market penetration strategies
• Business Intelligence: Identify emerging market opportunities, strategic partnerships, and industry networking events
• Industry Representation: Represent Mindtrack at healthcare exhibitions, medical conferences, and professional seminars

Sales Operations & Administration

• Order Management: Coordinate end-to-end order processing, inventory tracking, and delivery logistics
• Sales Support: Assist sales teams with:
• Quotation preparation and pricing proposals
• Tender document compilation and submission
• Technical specifications and compliance documentation
• CRM Management: Maintain accurate customer databases, lead tracking, and interaction histories in company systems

Required Qualifications Educational Background

• Bachelor's degree in:
• Marketing or Business Administration
• Biomedical Engineering
• Life Sciences
• Healthcare Management
• Related technical field

Professional Experience

• MANDATORY: 1–3 years of proven experience in healthcare industry sales
• Preferred: Background in medical equipment sales, service, or distribution
• Advantageous: Experience with respiratory care equipment or critical care devices

Technical & Soft Skills

• Relationship Building: Exceptional interpersonal and client management capabilities
• Technical Aptitude: Basic understanding of ventilator systems or medical device technology (training provided)
• Communication: Fluency in Bengali, Hindi, and English (written and verbal)
• Mobility: Valid driving license and access to personal two-wheeler transportation

Personal Attributes

• Results-driven with strong sales acumen
• Self-motivated and able to work independently
• Adaptable to dynamic healthcare environments
• Professional demeanor suitable for healthcare settings
• Willingness to travel extensively within assigned territories

What We OfferCompensation & Incentives

• Competitive base salary commensurate with experience
• Performance-based incentives and bonuses
• Annual salary reviews and growth opportunities

Professional Development

• Work directly with premium global ventilator brands (Hamilton Medical, Breas Medical)
• Comprehensive on-the-job training and product certification programs
• Career advancement opportunities in expanding healthcare organization
• Access to industry conferences and professional development events

Work Environment

• Supportive and collaborative team culture
• Modern workplace with growth-oriented leadership
• Opportunity to make meaningful impact in healthcare delivery
• Work-life balance with flexible scheduling options

Application Process

Ready to advance your healthcare sales career with a market leader?

Submit your application including:

• Detailed resume highlighting healthcare industry experience
• Cover letter demonstrating passion for medical device sales
• References from previous healthcare/medical equipment roles

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹50,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Weekend availability

Supplemental Pay:

• Commission pay
• Overtime pay
• Performance bonus
• Yearly bonus

Work Location: In person

Application Deadline: 25/07/2025
Expected Start Date: 01/08/2025