Sales Analyst

NetApp

3 - 5 years

7 - 17 Lacs

bengaluru

Posted:-1 days ago| Platform:

Apply

Skills Required

sales forecasting business development market research sales support sales excel salesforce sales operations inside sales marketing servicenow lead generation writing sales coordination sales planning powerpoint communication skills sales analysis

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary

Job Role and Responsibility

Process timely onboarding of NetApp partners following the laid down business guidelines.
Process partner Solution competency forms by validating partner training status.
Provide timely, accurate, and detailed responses to both internal and external customer inquiries via ServiceNow or email, in a professional manner and manage escalations as appropriate.
Provide support to inside sales and sales team in processing MAF/Cert letters.
Prepare and present reports/data providing insight into the progression and improvements of the owned processes.
Assist with process documentation review and maintenance as needed for all processes.
Project Management for enhancement projects and monitor service requests with vendor.
Cross trains the team and support and seek support on tasks with high volumes.
Work with cross-functional teams to ensure accuracy and timeliness of all partners enquiries.
Work with various stakeholders to align operational processes with program goals and business requirements, e.g., work on assigned data standardization and cleansing tasks as needed.

Job Requirements

Required Skills

2 - 5 years of experience in customer support on email or any customer experience management role

Bachelor’s degree is a must.
Exceptional communicator, both written and oral.
Strong MS Excel and Power Point skills and ability to learn systems/tools quickly with little or no guidance.
Highly trusted individual who maintains and expects high standards for self and team.
Comfortable working effectively with cross-functional teams and building necessary business relationships.
Prior user experience of ServiceNow, Salesforce is a plus.
A self-starter, able to manage multiple tasks at once and the ability to work with minimal direction.
Flexible working in shifts and extended working hours per business requirements.
Strong work ethic and sense of responsibility.

Education

Completed Bachelors & Masters degree

More Jobs at NetApp

Professional Services Engineer

Bengaluru

8 - 12 yrs

INR 30 - 45 Lacs

Business Intelligence Analyst

Bengaluru

8 - 12 yrs

INR 35 - 50 Lacs

Client Executive

Bengaluru

5 - 8 yrs

INR 35 - 70 Lacs

Senior Software Engineer (Java/Python, Cloud)

Bengaluru

8 - 11 yrs

INR 15 - 20 Lacs

Software Engineer (Java/Python, Cloud)

Bengaluru

5 - 8 yrs

INR 15 - 20 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Business Development Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.