Sales Account Manager

THE ROLE

Inovan is seeking a dynamic and results-oriented Sales Manager specializing in Material Technologies to join the growing team. The successful candidate will be responsible for actively acquiring new customers, managing existing customer relationships, and developing technical and commercial solutions in the field of electronics and electronic technologies. This role requires a strategic mindset, strong technical sales experience, and the ability to thrive in an international B2B environment.

KEY RESPONSIBILITIES

• Lead and manage the sales activities for the new material technologies in the designated region.
• Develop strategic sales plans for the market and ensure successful implementation.
• Develop and implement strategic account plans for key customers to maximize long-term relationships and revenue opportunities.
• Actively acquire new customers and manage relationships with existing customers in industrial applications, with a focus on electronics and electronic technologies.
• Develop technical and commercial solutions for potential customers and respond promptly to customer RFQs.
• Support the Inovan sales organization by conducting ongoing market research to identify emerging trends, customer needs, and competitive landscape in the material technologies industry.
• Monitor the market and assess competitive activities.
• Provide insights and recommendations to leadership based on market analysis.
• Provide regular reporting to the Head of Materials and the Inovan Sales organization.
• Collaborate with internal teams to align product offerings and solutions with customer needs and industry trends.
• Provide training and leadership to the sales team, sharing industry knowledge, best practices, and effective sales techniques.
• Gather and analyze customer feedback to identify areas for improvement in products, services, and overall customer experience.
• Engage with internal stakeholders to coordinate efforts in addressing customer needs and resolving issues.

IDEAL CANDIDATE PROFILE

Professional Competencies (Qualification, Experience & Skills):

• 5 - 10 years of professional sales experience within the electronic material industry. Sales leadership experience is preferable.
• Successful studies in electrotechnology/electronics or engineering technical background.
• Good understanding of material/component technology. Experience in metal products for various electronic applications is preferable.
• Proven track record in sales, business development, and account management, with the ability to drive profitable growth in the targeted industries.
• Capacity to develop and implement strategic sales plans for business development, considering market dynamics and industry trends.
• Strong networking skills to foster relationships with clients, partners, and stakeholders.
• The ability to negotiate effectively, considering cultural differences and varying business practices.
• Ability to identify customer challenges and devise effective solutions, demonstrating a proactive and problem-solving mindset.
• Strong influencing skills to guide and motivate the team.
• Cultural sensitivity and adaptability to navigate and lead in both Western and Chinese business environments.
• Excellent communication and interpersonal skills in both English and Mandarin to facilitate smooth collaboration with diverse teams and engage effectively with clients.

Personal Qualities (Attitude, Character, & Style):

• Entrepreneurial but result-driven.
• Driver mentality. Full of passion.
• Ability to quickly grasp and apply new technological advancements, as the candidate will be sent to global headquarters for training on emerging technologies.
• The ability to understand and navigate rational and emotional aspects between the team and client, especially the local client.
• Flexibility and openness to change, given the dynamic nature of the industry and the transition between global headquarters and the local market.
• The capacity to handle setbacks and isolation with composure.
• A team player, promoting collaboration within the local team and across international teams.
• Creativity and a forward-thinking mindset to contribute innovative ideas for business development and problem-solving.
• High EQ. Understanding and considering the perspectives and needs of team members, clients, and stakeholders to build strong, lasting relationships.
• Upholding high ethical standards in business practices, building credibility and trust with customers and business partners.