Revenue Manager

Organization- Andaz Delhi

Summary

Administration

• Attend regular meetings and briefings to ensure effective communication between the Revenue Department and other hotel departments.
• Alert the General Manager of any potential risks that could result in business or revenue loss due to rate deployment, group blocks, or underperforming events.
  

Financial

• Analyse revenue generation trends and identify opportunities for revenue enhancement and maximization.
• Develop and implement integrated revenue solutions to drive profitability across all profit centres.
• Support monthly and weekly forecasting and re-forecasting for Rooms, and assist in Food & Beverage and Events forecasts.
• Monitor and manage costs using key performance indicators.
• Ensure compliance with company and local policies on record-keeping, reporting, and financial accuracy.
  

Business Management

• Support revenue departments in maximizing yield through data-driven analysis, pricing, and distribution strategies.
• Participate actively in the formulation and submission of the Business Plan, Strategic Plan, and monthly re-forecasts.
• Assist Division Heads and management with strategic business management through data analysis and reporting.
• Conduct in-depth business analysis for each revenue-generating department and provide recommendations on target markets, strategies, and promotional tactics.
  

Marketing & Revenue Optimization

• Oversee inventory, forecasting, and rate deployment for FIT and group business to maximize revenue and minimize displacement.
• Monitor and provide feedback on the effective use of Hyatt systems, tools, and revenue management procedures.
• Ensure data cleanliness, integrity, and accuracy through process re-engineering and employee training.
• Provide the Marketing Team with business intelligence from various reporting systems (Cognos, Delphi, PMS, etc.) and secondary resources.
• Gather and analyse external market intelligence using competitive benchmarking tools and distribution systems.
• Maintain and update customer segmentation strategies to optimize profitability.
• Collaborate with Marketing Communications to align promotional activities with customer preferences and market insights.
• Provide ROI-driven data and quantitative insights for promotional planning and performance evaluation.
• Optimize forecasting and revenue performance using revenue management software (e.g., IDeaS, Delphi).
• Monitor competitor pricing, market fluctuations, and adapt hotel pricing strategies accordingly.
• Define and manage discounting strategies, product packaging, and promotional campaigns.
• Ensure effective distribution channel management aligned with Hyatt’s international distribution strategy.
• Monitor Dynamic Pricing Strategies (DPS) and redesign strategies when necessary to maximize sales and profitability.
• Support E-commerce and SEO strategies to enhance online visibility and drive direct bookings.
  

Qualifications

Qualifications & Skills

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Minimum 8-10 years of experience in Revenue Management, preferably in the hospitality industry.
• Strong analytical, financial, and business acumen.
• Proficiency in revenue management systems (IDeaS, Delphi, Opera PMS, etc.) and data mining tools.
• Excellent communication and presentation skills.
• Ability to work collaboratively across departments and influence stakeholders.
• Knowledge of digital distribution, e-commerce strategies, and SEO practices is an advantage.