Retail Store Manager

Job Description

About Stonescence Stonescence is a premium fashion brand that brings unique, high-quality apparel to trend-conscious customers at affordable prices. We value customer satisfaction, creative expression, and operational excellence in everything we do. Key Responsibilities Store Operations: Responsible for opening and closing the store as per schedule. Maintain cleanliness and organization at all times. Inventory Management: Monitor stock levels, manage inward and outward stock, perform regular audits, and prevent stock discrepancies. Sales Target & Performance: Achieve monthly sales targets and work proactively to boost conversions and walk-ins. Customer Relationship & Retention: Handle in-store customer queries, ensure high satisfaction, and build long-term customer relationships. Staff Supervision: Manage, train, and schedule staff (if any) for efficient performance and store support. Supplier & Delivery Coordination: Coordinate with suppliers for timely restocking and handle delivery follow-ups. Stock Reports & Recordkeeping: Maintain accurate daily, weekly, and monthly sales and inventory reports. Store Visuals & Merchandising: Ensure merchandise is well displayed and aligned with brand standards. Other Duties: Any additional responsibilities that ensure smooth store functioning. Qualifications & Skills Required Proven experience in store or retail management Strong leadership and organizational skills Basic computer knowledge (POS systems, Excel, etc.) Excellent communication and customer service skills Ability to work independently and responsibly Knowledge of fashion and garment products is a plus Why Join Us? Work with a fast-growing fashion brand Opportunity for growth and performance-based incentives Be part of a brand that values creativity, ownership, and customer delight