Retail Store Manager

We are looking for an experienced and customer-focused Store Manager to lead the operations of our Jockey Exclusive Store. The ideal candidate should have strong retail management experience, excellent communication skills, and be fluent in handling emails and IT systems for daily store operations.

Key Responsibilities

• Manage day-to-day store operations to ensure smooth and efficient functioning
• Drive sales targets, profitability, and store performance
• Maintain high standards of customer service and brand presentation
• Handle staff recruitment, training, scheduling, and performance management
• Ensure proper visual merchandising as per Jockey brand guidelines
• Monitor inventory levels, stock replenishment, and shrinkage control
• Prepare daily, weekly, and monthly sales and inventory reports
• Handle emails, MIS reports, billing software, POS systems, and basic IT tools
• Coordinate with mall management, vendors, and brand representatives
• Ensure compliance with company policies, SOPs, and audit requirements

Key Skills & Requirements

• Minimum 3 years of experience as a Store Manager or Assistant Store Manager in retail
• Experience in apparel / lifestyle / innerwear retail preferred
• Fluent in handling emails, MS Office, POS systems, and basic IT operations
• Strong leadership, communication, and people management skills
• Sales-driven mindset with good understanding of retail KPIs
• Ability to handle customer escalations professionally
• Presentable, disciplined, and brand-oriented personality

Preferred Qualifications

• Graduate in any discipline
• Prior experience in managing exclusive brand outlets (EBOs)
• Knowledge of retail operations in mall environments

Compensation & Benefits

• Competitive salary (based on experience)
• Performance-based incentives
• Growth opportunities within the brand

Job Type: Full-time

Pay: ₹15,000.00 - ₹19,000.00 per month

Work Location: In person