Retail Store Manager

Role:

Location:

Experience:

About Gokyo

Gokyo is India’s Own Outdoor Clothing Brand, born from Himalayan experience and built for real travel. Co-founded by Everester and retail leader Venkatesh Maheshwari, we design versatile apparel and gear for treks, city breaks, safaris, and photography tours. Explore Instagram: @gokyo.in

Role summary

Own end-to-end store operations and deliver sustained sales growth. Lead, coach, and scale a high-performance team while upholding Gokyo’s customer experience, visual standards, and operational discipline.

Key responsibilities

·        Achieve monthly revenue, conversion, ATV, and UPT targets

·        Workforce planning, hiring, onboarding, and weekly coaching; build a strong bench

·        Daily SOPs: opening/closing, cash, billing, stock receiving, RTV, shrink control

·        Inventory health: cycle counts, replenishment, size-curve integrity, ageing control

·        Visual merchandising execution and weekly refreshes aligned to brand guidelines

·        Local marketing: community outreach, trek clubs, partnerships, and micro-events

·        Reporting: daily MIS, sell-through, bestsellers/slow movers, and action plans

·        Coordination with HO for supply, VM, marketing, HR, and finance

Qualifications

·        5–10 years’ apparel retail experience with at least 2 years leading a store team

·        Track record of meeting sales targets and improving KPIs in outdoor/athleisure/sportswear

·        Strong people leadership, rota planning, and performance management

·        Proficient with POS, Excel/MIS, inventory systems, and basic retail math

·        Customer-first mindset; calm under pressure; hands-on problem solving

·        Flexibility for weekends/holidays, physical store work, and periodic travel for training

Nice to have

·        Local market knowledge of Thane/Central Mumbai and nearby catchments

·        Passion for outdoors, trekking, travel communities, or endurance sports

·        Experience launching new stores or turning around underperforming ones

Compensation

Competitive, aligned to experience and outcomes.

How to apply

Email your CV to venki@gokyo.in with the subject “Retail Store Manager — Thane West” and mention your current CTC in the email. Shortlisted candidates will be contacted for the next steps.