Retail & Sales Operations Manager | Super Market Stores

Job Description

Key Responsibilities: The role of a Retail & Sales Operations manager is a senior position responsible for overseeing all aspects of retail sales operations within an organization. He will report to Retail Head - AVP , Heres an overview of the role: 1. Strategic Leadership: Develop and implement strategic plans to drive sales growth and enhance operational efficiency across all retail locations. 2. Team Management: Lead, mentor, and develop a high-performing sales operations team, fostering a culture of accountability and excellence. 3. Sales Performance Analysis: Monitor sales performance metrics, conduct regular analyses, and provide actionable insights to improve sales effectiveness. 4. Budgeting and Financial Management: Oversee budgeting processes, manage operational costs, and ensure financial targets are met. 5. Customer Experience Enhancement: Drive initiatives aimed at improving customer experience, ensuring that service standards are consistently met. 6. Inventory and Supply Chain Management: Optimize inventory management practices, ensuring that stock levels are maintained to meet customer demand while minimizing excess. 7. Collaboration with Other Departments: Work closely with marketing, merchandising, and supply chain teams to align sales strategies and promotional activities. 8. Technology Integration: Evaluate and implement sales technologies and systems to enhance operational efficiency and data analytics capabilities. 9. Compliance and Best Practices: Ensure that all retail operations comply with company policies, industry regulations, and best practices. Skills Required: Strong leadership and organizational skills Excellent analytical and problem-solving abilities Proficiency in financial management and budgeting Exceptional communication and interpersonal skills In-depth knowledge of retail operations and sales strategies Familiarity with data analytics tools and CRM systems