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7.0 - 10.0 years

8 - 12 Lacs

Noida

Work from Office

Role & responsibilities Job Summary: We are seeking a dynamic and strategic Learning & Development (L&D) Manager to lead the development, implementation, and continuous improvement of training programs across our fashion retail and/or hospitality operations. This role will play a critical part in enhancing employee performance, customer experience, and leadership capability to support business growth. Key Responsibilities: Learning Strategy & Program Development: Design and implement comprehensive L&D strategies aligned with business goals. Develop role-specific training programs for retail staff, hospitality teams, and corporate employees. Collaborate with department heads to identify learning needs and performance gaps. Training Delivery & Facilitation: Lead in-person and virtual training sessions across locations. Oversee onboarding and induction programs for new hires. Facilitate workshops on leadership, customer service, product knowledge, and soft skills. Talent Development & Succession Planning: Build and manage high-potential employee development programs. Support career pathing initiatives and internal mobility efforts. Partner with HR to track development plans for future leaders. Learning Technologies & Content Creation: Implement and manage LMS (Learning Management System). Develop engaging content using tools like Articulate, Canva, or video editing platforms. Stay updated with learning trends, particularly in retail and service excellence. Metrics & Reporting: Define and track KPIs for L&D programs (e.g., knowledge retention, sales uplift, service ratings). Generate reports on learning effectiveness and ROI. Use feedback to continuously improve program impact. Qualifications & Experience: Bachelors or Master’s degree in HR, Education, Organizational Development, or related field. 5–8 years of experience in L&D, preferably in fashion retail , luxury , or hospitality . Proven success in developing and executing scalable training programs. Strong presentation, communication, and interpersonal skills. Familiarity with e-learning platforms and instructional design tools. Experience working in a fast-paced, customer-focused environment. Key Competencies: Strategic thinking and business acumen Passion for people development and customer experience Strong stakeholder management and influence Project management and organizational skills Creativity and adaptability Desirable: Certifications in L&D / Training (e.g., CIPD, ATD) Exposure to brand experience training or luxury retail/hospitality standards Multilingual skills (based on regional needs)

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14.0 - 18.0 years

0 Lacs

karnataka

On-site

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab's cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies from measurement & analytics to content production. As the Marketing Lead (E-commerce) for our technology client on a 12-month fixed-term contract, you will play a pivotal role in spearheading the strategy and commercial success of the Google Store in the Indian market. Your responsibilities include leading all facets of e-commerce marketing and operations, driving the promotional strategy, and fostering high-level collaboration across internal and external ecosystems to deliver on sales targets and elevate the customer experience. Your role will involve directing and owning the end-to-end e-commerce operations for the online store in India, ensuring flawless execution of product launches, inventory management, and digital merchandising. You will develop and own a comprehensive promotional roadmap to drive customer acquisition, conversion, and market share growth. Additionally, you will forge strategic alliances with key third-party partners to create synergistic promotional campaigns and expand market reach. It will be your responsibility to manage the online store's operational and promotional budget, ensuring optimal resource allocation and tracking financial performance for maximum ROI. You will lead complex, cross-functional initiatives, collaborating with senior stakeholders across various departments to ensure strategic alignment and seamless execution. Analyzing key performance indicators (KPIs) in depth will be crucial for deriving actionable insights, reporting on business performance, and implementing data-driven optimization strategies. Continuously identifying and championing strategic process improvement and innovation opportunities to enhance operational efficiency and the overall customer journey are also part of your responsibilities. To be successful in this role, you should have a BA/BS degree or equivalent experience along with a minimum of 14 years of experience in e-commerce, digital marketing, or retail operations, focusing on market leadership roles. A proven track record of developing and executing large-scale e-commerce strategies that drive substantial commercial results is essential. You should also possess expertise in owning the entire lifecycle of complex promotional campaigns, deep understanding of the online retail landscape and consumer behavior within the Indian market, exceptional stakeholder management and communication skills, strong business acumen, and analytical skills. Proficiency in using data to inform strategy and measure performance is crucial. Exceptional verbal and written English communication and presentation skills are required, with fluency in another Asian language being ideal to cover projects across APAC. Please note that only successful candidates will be contacted with a follow-up introduction email due to the high volume of applications. If you do not receive an email from Maker Lab, your application has been unsuccessful this time. By submitting your application, you consent to the collection, use, and disclosure of your data by the Maker Lab team for application purposes. If your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide such data to the Maker Lab team and that they may collect, use, and disclose such data in accordance with the Personal Data Protection Act 2012.,

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0.0 - 5.0 years

3 - 5 Lacs

Pune

Work from Office

Dear candidates, Greetings from Ample!! We have Opening for Retail Sales Executive for BOSE. Interested candidates can send in their updated resumes 9686685423 or abija.fredy@ample.co.in SUMMARY Maximise the sale of at the store, ensuring optimum customer satisfaction Achieve sales goals relative to store target Evaluating the customer's requirement by following customer engagement standards to provide best solutions Ensuring store hygiene and functioning of products on display Coordinating activities at the back office, managing inventory and managing payment reconciliation with bank Handling pre/post sales customer escalations and queries Interaction with cross-functional departments for operational support Requirements Excellent communication skills Should have flair for customer service Confident and presentable Should be flexible and adaptable in working hours

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4.0 - 9.0 years

5 - 6 Lacs

Pune

Work from Office

Oversee daily operations of retail stores in the region, ensuring efficient store functioning, stock management, and customer satisfaction. Lead, mentor, and motivate a team of retail sales associates and sales promoters across the Area to achieve sales goals. Conduct regular training sessions to enhance product knowledge, sales techniques, and customer service skills among the retail staff. Develop and execute sales strategies to drive revenue and meet sales targets for stores in Area. Analyze sales trends, customer behavior, and market conditions to identify growth opportunities and adjust strategies accordingly. Minimum 5-7 years of experience in retail sales, with at least 2 years in a team lead role, preferably within premium brands or consumer electronics. Interested candidates may drop their CV's at varsha.sharma@v5global.com.

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3.0 - 6.0 years

2 - 4 Lacs

Arrah

Work from Office

Sales & Customer Service Inventory & Merchandising Store Operations Loss Prevention Effective customer interaction and upselling. Ensure customer satisfaction Resolve customer complaints Open for any Job Location in Bihar & Jharkhand Health insurance Provident fund

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8.0 - 10.0 years

7 - 9 Lacs

Gurugram

Work from Office

Responsibilities: * Lead retail design projects from concept to completion. * Have to design retail interiors, fixtures, fitout, turnkey projects. * Have good knowledge of retail industry turnkey projects and solidworks, AutoCAD. Leading design team. Provident fund

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7.0 - 12.0 years

5 - 6 Lacs

Mysuru, Chennai, Bengaluru

Work from Office

IBO is hiring Store Managers to lead our high-performing retail stores across Bangalore, Chennai, and Mysore . Role & responsibilities Manage end-to-end store operations and team performance Drive sales, customer service, and store profitability Maintain visual merchandising and stock control Ensure SOP and compliance adherence Requirements: Graduate with 5+ years of retail experience Strong leadership and team management skills Background in large-format or multi-category retail preferred Join and grow with Indias fastest-growing retail brand IBO! Interested candidates can share their resume at : rajeev.kar@ibo.com Or WhatsApp on : 8210006766

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2.0 - 3.0 years

3 - 7 Lacs

Mumbai

Work from Office

Job Title: Associate - Founders Office Location: Andheri East, Mumbai Experience: 2-3 years Compensation: Up to 12 LPA Education: Tier-1 colleges preferred About the Role Join the Founders Office of a high-growth jewellery brand where strategy meets execution. This hybrid role combines the finesse of an Executive Assistant with the analytical mindset of a business strategist. Work closely with senior founders to drive operational excellence, lead key growth initiatives, and shape the future of the company from its core. Key Responsibilities Executive Support Manage calendars, travel arrangements, and meeting coordination for founders Prepare internal and external reports, presentations, and strategic briefs Handle cross-team communication and ensure seamless follow-ups on action items Strategic Business Enablement Conduct market and competitive research to identify new growth opportunities Track key performance metrics and generate business insights Support fundraising efforts, strategic partnerships, and special projects Cross-Functional Execution Work directly with product, retail, operations, and marketing teams to implement high-impact initiatives Help streamline systems and workflows to support scaling efforts Own and drive select strategic projects from planning through execution Communication & Stakeholder Management Draft impactful internal communications and external outreach Represent the Founders Office in stakeholder meetings and follow-ups Foster collaboration and alignment across business units Required Skills and Qualifications BBA/MBA/Bachelors degree in Economics or Entrepreneurship from a Tier-1 institution; preference for candidates with exposure to business, strategy, or communications 2-3 years of work experience in start-ups, consulting, consumer brands, or a founder s office role Prior exposure to jewellery, luxury retail, or high-growth consumer-facing businesses is a strong plus Exceptional verbal and written communication skills Strong analytical and presentation capabilities, with comfort working on business decks and spreadsheets High ownership mindset with the ability to thrive in fast-paced, ambiguous environments Discretion, reliability, and professionalism when working with senior stakeholders

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2.0 - 4.0 years

3 - 4 Lacs

Mumbai

Work from Office

Customer Service specialist - Voice INTERNAL USAGE No. of Vacancies Reports to Is a Team leader No Team Size Grade Business Retail Operations Department Axis Phone Sub - Department Axis Phone Location Mumbai/Chennai About Axis Phones Axis Phones engages with Axis Banks customers and prospects, virtually, through the inbound contact center to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. Supports sales and operations teams in the day-to-day improvement of transactions and its quality via employee engagement and coaching activities. Keeps a check on any malpractices and defines actions basis severity of incidents. The overall objective is to improve customer engagement leading to superior customer experience with improved productivity and sales effectiveness. About the Role The role exists for effectively resolving customer queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum handling time along with cross selling and upselling various products Key Responsibilities Effectively resolving customer queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum call handling time, Delivering service with requisite courtesy and accuracy, Demonstrating complete onus to customers queries / problems, Adhering to product and process requirements with nil errors, Escalating customer issues to the right internal stakeholders, Ensuring process efficiency and effectiveness, Complying to service and sales guidelines Achieving Call Quality targets and other key performance indicators, Cross-sell / upsell products like loans, mortgages, priority / elite accounts, etc. Qualifications Graduate or Post graduate from a recognized institution 2- 5 years of relevant experience Role Proficiencies For successful execution of the job, a candidate should possess the following: Excellent written and oral communication, Service mindset, Enthusiastic and self-motivated, Ability to work in a dynamic environment, Good comprehension skills, Team player with a positive attitude, Knowledge about the Banking industry will be an added advantage

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0.0 - 1.0 years

2 - 3 Lacs

Vadodara

Work from Office

Work in structured introduction programs to gain comprehensive experience in a range of and across different departments as a graduate. Participate in structured introduction programs to gain comprehensive experience. Support daily operations and tasks in the respective department. Shadow experienced staff to gain insights into their roles. Rotate through various departments to understand different aspects of the organization Attend training sessions and workshops to build relevant skills and knowledge. Your Qualifications Undergraduate Degree in Na

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2.0 - 7.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Store Operations & Audit / Compliance: Adherence of Store Operations in line with pre-defined SOPs Ensure that the look and feel of the store is as per guidelines/standards Track efficient Cash handling; prevent shoplifting / ensure safety and security Visual merchandising as per plan / guidelines Inventory and stock management to prevent stock-outs or excess Inventory KPI reporting as per guidelines and on-time Strategic Roll outs: Accountable for clearing store for formal launch as per pre-defined procedure across dimensions (e.g. manpower/ furniture & fittings/ IT/ device inventory) Manage closure of current store during refit & conversion Profitability: To achieve the target on conversion from the walk in customers in terms of Sales from new acquisitions & up-sell To ensure required MIS & tracking at CRO levels Manage Store expenses are as per plan Provide suggestions /feedback to improve store productivity People Development / Team Management: To ensure daily roistering & briefing to outsourced store staff Ensure that attrition issues (planned & unplanned) are escalated for timely resolution Ensure motivation & development of outsourced store staff Customer Experience: Ensure adherence to CE guidelines Manage staff allocation based on demand at point in time Personally step in to handle demanding customers Provide suggestions for improvements in CE Please do kindly share your resume to a_p.s.sanjuniavsini@airtel.com or call / whatsapp - 8867950353

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7.0 - 12.0 years

6 - 10 Lacs

Nagpur, Surat, Bengaluru

Work from Office

Brief Job Description (just an indicative list and not limited to the following): Collaborate with the Store Manager to develop a delivery plan to achieve daily targets, incorporating inputs and guidance from the Store Manager. Assign responsibilities to the Sales Executives based on workload and customer needs, ensuring an optimal distribution of tasks. Monitor daily callings, customer visits, and the execution of the delivery plan. Organize in-store events to drive customer engagement. Provide regular progress updates to the Store Manager. Manage the turn system for attending customers, ensuring a fair and efficient process. Prepare daily rosters to monitor store member shifts and weekly offs, adhering to standard operating procedures (SOPs). Address any conflicts among the in-store team and escalate issues to the Store Manager when necessary. Scout locations for Local Area Activities such as exhibitions and events at societies. Conduct recce to assess feasibility. Liaise with the society secretary, identify necessary collaterals for events, and determine charges. Consolidate information and seek approvals from the Assistant Branch Manager (ABM) and Regional Branch Manager (RBM). Represent ORRA during local area activities and events. Prepare a comprehensive report detailing the outcomes and submit it to the ABM and RBM for review. Supervise daily stock counting and monthly stock tagging and audit processes to ensure accurate inventory management. Monitor customer interactions to ensure all customer details are captured during the pre-billing process. Interact with customers as needed, including gathering feedback from customers who did not make a purchase, cross-selling schemes, and managing large volume or high-value sales. Address customer grievances within the scope of limited discretion and escalate complex issues to the appropriate authority. Desired Skills Proven experience of 8-10 years in retail sales, preferably in the jewelry industry. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to prioritize tasks and meet deadlines in a fast-paced environment. Customer-oriented mindset with a focus on delivering exceptional service. Proficiency in MS Office applications.

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3.0 - 6.0 years

10 - 14 Lacs

Gurugram

Work from Office

Role Overview: The Retail Operations Head will be responsible for overseeing the operations of all offline stores of Daily Objects. This includes ensuring smooth execution of Standard Operating Procedures (SOPs), managing staff, optimizing inventory, improving customer experience, and maintaining high operational efficiency. The candidate must have strong leadership skills, retail operations expertise, and a proven track record in managing multi-store formats. Key Responsibilities: 1. Standard Operating Procedures (SOPs) - Develop and implement SOPs for store operations including opening/closing routines, cash handling, safety protocols, and emergency procedures. - Define customer service SOPs for consistent experience across stores. - Set up inventory management protocols to maintain optimal stock levels and minimize shrinkage. - Ensure all operational SOPs are documented in a centralized manual for training and reference. - Implement daily report closures including inventory tracking, billing settlements, and payment reconciliation with payment gateway partners 2. Staffing, Training & Scheduling - Define staffing plans for flagship stores and other retail formats - Implement a smart scheduling system to optimize shifts, ensuring peak-hour coverage. - Assign clear role responsibilities (e.g., Store Manager, Sales Associate, Cashier) to ensure accountability. - Oversee training and onboarding programs for store employees, including a structured training program covering POS handling, customer service, inventory management, brand philosophy, product knowledge, technology know-hows, product specifications etc. - Develop an ongoing training calendar for upskilling employees and ensuring uniformity in service standards & product knowledge & training including styling etc. 3. Inventory Control & Stock Replenishment - Implement real-time inventory tracking across all stores and integrate with the online platform. - Set auto-replenishment triggers for high-demand SKUs. - Conduct monthly inventory audits to monitor stock movement, prevent shrinkage, and improve forecasting. - Develop loss prevention strategies including store security and theft control measures. - Ensure daily inventory reporting and reconciliation for accurate financial tracking. 4. Facility Maintenance & Store Standards - Establish cleaning and maintenance protocols for in-store hygiene and visual appeal. - Partner with vendors for store maintenance HVAC servicing lighting, signage upkeep etc - Ensure all health & safety compliance measures are in place. 5. Customer Experience & Engagement - Create customer engagement programs including personalized shopping assistance, loyalty programs, and exclusive in-store events - Implement customer feedback loops to track and enhance satisfaction levels. - Standardize the returns & exchange process to maintain customer trust and brand reputation. 6. POS Billing & Omnichannel Integration - Oversee the implementation of a POS system that integrates with online sales and inventory. - Ensure all stores are equipped with modern billing, inventory tracking, and omnichannel fulfillment systems. - Track customer data from POS to offer personalized recommendations and improve CRM strategies. - Ensure seamless billing settlements and reconciliation with payment gateway partners

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14.0 - 18.0 years

0 Lacs

karnataka

On-site

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab's cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies from measurement & analytics to content production. As the Marketing Lead (E-commerce) for our technology client on a 12-month fixed-term contract, you will play a pivotal role in spearheading the strategy and commercial success of the Google Store in the Indian market. Your responsibilities include leading all facets of e-commerce marketing and operations to drive the promotional strategy and foster high-level collaboration across internal and external ecosystems. The ultimate goal is to deliver on sales targets and elevate the customer experience. Your role will involve directing and owning the end-to-end e-commerce operations for the online store in India, which includes ensuring flawless execution of product launches, inventory management, and digital merchandising. You will be responsible for developing and owning a comprehensive promotional roadmap aimed at driving customer acquisition, conversion, and market share growth. In addition, you will forge and cultivate strategic alliances with key third-party partners to create synergistic promotional campaigns and expand market reach. As the Marketing Lead, you will assume full ownership of the online store's operational and promotional budget, ensuring optimal resource allocation and tracking financial performance to maximize ROI. You will also lead complex, cross-functional initiatives by collaborating with senior stakeholders across various departments to ensure strategic alignment and seamless execution. Analyzing key performance indicators in depth to derive actionable insights, reporting on business performance, and implementing data-driven optimization strategies will also be part of your responsibilities. Continuously identifying and championing strategic process improvement and innovation opportunities to enhance operational efficiency and the overall customer journey is key in this role. The ideal candidate will have a BA/BS degree or equivalent experience and a minimum of 14 years of experience in e-commerce, digital marketing, or retail operations, with a significant focus on market leadership roles. A proven track record of developing and executing large-scale e-commerce strategies that drive substantial commercial results is essential. Demonstrated expertise in owning the entire lifecycle of complex promotional campaigns, deep understanding of the online retail landscape, exceptional stakeholder management and communication skills, strong business acumen, analytical skills, and exceptional verbal and written English communication and presentation skills are all required. Ideally, proficiency in another Asian language to cover projects across APAC would be an advantage. Please note that due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use, and disclosure of your data by the Maker Lab team for the purposes of your application. If your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that they may collect, use, and/or disclose such data in accordance with the Personal Data Protection Act 2012.,

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3.0 - 7.0 years

0 Lacs

delhi

On-site

As a Store Sales Manager at Golden Tree in Delhi, India, you will play a crucial role in overseeing the daily operations of the store. Your primary responsibilities will include managing staff, ensuring customer satisfaction, and achieving sales targets. You will be expected to conduct sales analysis, manage inventory efficiently, provide staff training, and maintain the overall presentation of the store. Additionally, you will be responsible for handling customer inquiries and complaints, ensuring compliance with safety protocols, and collaborating with the marketing team to execute promotional activities. The ideal candidate for this position should possess a strong background in Sales Management and Inventory Management. Proficiency in Staff Training and Development is essential, along with excellent Customer Service and Conflict Resolution skills. You should be able to analyze sales data and market trends effectively, and have a good understanding of Retail Operations and Store Presentation. Strong leadership and communication skills are a must, coupled with exceptional organizational and multitasking abilities. Experience with POS systems and computer proficiency is preferred, along with a Bachelor's degree in Business Administration or a related field. If you are looking for a challenging opportunity to utilize your sales and management skills in a dynamic retail environment, this role could be the perfect fit for you. Join our team at Golden Tree and be part of a company that values innovation, customer satisfaction, and continuous growth.,

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6.0 - 10.0 years

0 Lacs

delhi

On-site

As a Sales Operations Manager in the fashion industry, your core responsibilities will include ensuring optimal performance of MBOs in the assigned territory. You will be responsible for planning and executing sales strategies to achieve targets effectively. Regular visits to stores are required to monitor merchandising, VM execution, staff performance, and adherence to brand standards. Additionally, you will drive secondary sales, manage sell-through, and stock turnover. Acting as the primary point of contact between the brand and distributor, you will oversee timely product dispatch, billing, and replenishment. Monitoring distributor stock levels, ageing, and liquidation plans will also be part of your responsibilities. Reviewing and tracking distributor performance metrics, including primary and secondary sales, and conducting monthly/quarterly review meetings with distributors are essential tasks. Sharing market intelligence and consumer feedback for planning future collections and supporting sales forecasting and budgeting for the MBO channel will be required. Coordinating training programs for MBO staff on product knowledge, VM standards, and customer service is also a key aspect of the role. To excel in this position, you should have a strong understanding of retail operations in the fashion apparel industry. Demonstrated ability in distributor management and sales planning is crucial. Excellent communication, negotiation, and relationship management skills are required. A data-driven approach, along with proficiency in MS Excel and sales dashboard tools, is essential for success. The ideal candidate will have 6-8 years of experience in MBO sales operations with exposure to MBO and Distributor models.,

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1.0 - 5.0 years

0 Lacs

karnataka

On-site

You should have some experience in running a software system for retail operations, with a preference for the same. Your responsibilities will include understanding input and output entries, as well as stock management. Additionally, you should have a good grasp of product details, pricing, and invoicing. It is important for you to be familiar with email correspondence, follow-ups, vendor communication, and coordination with in-house teams. Proficiency in Excel and Word is essential, along with strong English language skills. Knowledge of jewelry will be considered a bonus. This is a full-time position based in our new office in UB City, Bangalore. The working hours are from 10:30 am to 7 pm, Monday to Saturday, with Sundays off. Requirements: - Education: Bachelor's degree required - Experience: 1 year in operations and a total of 2 years of work experience - Work Location: In-person - Expected Start Date: 01/09/2025,

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1.0 - 5.0 years

0 Lacs

ludhiana, punjab

On-site

Job Description: You will be joining Bath n Style as a full-time Sales Associate based in Ludhiana. Your primary responsibilities will include assisting customers with their needs, promoting various products, processing transactions efficiently, and ensuring the store is clean and well-organized. Your role will also involve delivering exceptional customer service, identifying customer requirements, and meeting sales goals. To excel in this role, you should possess excellent communication and interpersonal abilities. Your capability to thrive in a dynamic and fast-paced setting will be crucial. Prior experience in sales and customer service is preferred, along with a solid understanding of retail operations and products. Additionally, basic math skills will be necessary for processing transactions accurately. A collaborative and team-oriented approach will be highly valued in this position.,

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3.0 - 7.0 years

0 Lacs

kozhikode, kerala

On-site

We are seeking a dynamic and experienced Business Manager to oversee and drive retail store operations. The ideal candidate will have 3 to 5 years of experience in retail store operations and management. This role requires a strong leader who can develop and implement business strategies, track progress, and drive performance while ensuring operational efficiency. You will be responsible for managing all aspects of retail operations, team management, customer satisfaction, and achieving business targets. Responsibilities: - Develop and execute strategies to increase sales, improve store performance, and enhance customer experience. - Monitor store performance (sales, inventory, customer satisfaction) and adjust strategies to meet objectives. - Lead, train, and motivate store staff, set goals, and conduct performance reviews. - Develop store budgets, forecast sales, and track financial progress. - Prepare and present reports on store performance, sales figures, customer feedback, and staff performance to senior management. Desired Candidate Profile: - 3-5 years of experience in retail operations and management, with proven leadership abilities. - Bachelor's degree in Business Administration, Retail Management, or a related field. - Strong leadership and managerial skills with the ability to motivate, guide, and develop a team. - Proficiency with retail management software, point-of-sale (POS) systems, and Microsoft Office Suite. - Excellent verbal and written communication skills, with the ability to build strong relationships with customers, staff, and senior management. - Strong understanding of retail financials, budgeting, and cost control. Job Types: Full-time, Permanent Benefits: - Health insurance - Provident Fund Schedule: - Rotational shift Additional Benefits: - Performance bonus - Yearly bonus Education: - Bachelor's (Preferred) Experience: - Retail management: 3 years (Preferred) Language: - English (Preferred) Work Location: In person,

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3.0 years

3 - 3 Lacs

Visakhapatnam

Remote

Job Title: Retail Store Manager Job Summary: We're seeking an experienced Retail Store Manager to lead our team and drive sales growth in our store. The successful candidate will be responsible for managing daily store operations, achieving sales targets, and providing excellent customer service. Key Responsibilities: 1. Sales and Customer Service: - Achieve sales targets and promote products effectively. - Ensure excellent customer service and resolve customer complaints. 2. Store Operations: - Manage daily store operations, including visual merchandising and inventory management. - Maintain store appearance and ensure compliance with company standards. 3. Team Management: - Lead and motivate a team of sales staff to achieve sales targets and provide excellent customer service. - Conduct performance evaluations and provide feedback. 4. Inventory Management: - Manage inventory levels and minimize stock losses. - Ensure accurate inventory reporting and reconciliation. 5. Loss Prevention: - Implement loss prevention strategies and procedures. - Investigate and resolve inventory discrepancies. Requirements: 1. Education: Any Graduation OR PUC with minimum 3-year retail sales experience 2. Experience: Minimum 1 year retail experience for Graduates or minimum 3 years of retail experience for PUC holders. 3. Skills: - Strong leadership and team management skills. - Excellent communication and customer service skills. - Ability to work in a fast-paced environment and meet sales targets. - Basic math skills and ability to manage inventory. We Offer: 1. Competitive Salary: Attractive salary package. 2. Benefits: Flexible shift, Bonus, PF, ESI, Insurance, Incentives etc 3. Career Growth: Opportunities for career advancement and professional growth.

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4.0 - 8.0 years

3 - 4 Lacs

Ghaziabad

Work from Office

Oversee daily mall operations Coordinate with housekeeping, security, & maintenance teams Respond promptly to tenant & customer concerns Regular inspections of common areas Ensure safety, hygiene at the Mall Support marketing & promotional activities Required Candidate profile Prepare and maintain reports. Liaise with vendors and service providers. Excellent communication, problem-solving, and team management skills. Knowledge of safety regulations, compliance standards.

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1.0 - 2.0 years

3 - 4 Lacs

Hyderabad

Work from Office

Hyderabad Institute Of Excellence Junior College is looking for Store Manager to join our dynamic team and embark on a rewarding career journey. Delivering excellent service to ensure high levels of customer satisfaction. Motivating the sales team to meet sales objectives by training and mentoring staff. Creating business strategies to attract new customers, expand store traffic, and enhance profitability. Hiring, training, and overseeing new staff. Responding to customer complaints and concerns in a professional manner. Ensuring store compliance with health and safety regulations. Developing and arranging promotional material and in - store displays. Preparing detailed reports on buying trends, customer requirements, and profits. Undertaking store administration duties such as managing store budgets and updating financial records. Monitoring inventory levels and ordering new item

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1.0 - 6.0 years

1 - 4 Lacs

Ahmedabad, Surat

Work from Office

Role & responsibilities Ensure high levels of customer satisfaction through excellent sales service. Maintain outstanding store condition and visual merchandising standards. Maintain a fully stocked store Ascertain customers needs and wants Keep up to date with product information Preferred candidate profile Proven working experience in retail sales Basic understanding of sales principles and customer service practices Excellent Communication Skills Customer service focused

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1.0 - 5.0 years

2 - 4 Lacs

Lucknow

Work from Office

Roles and Responsibilities Manage daily store operations, including opening and closing procedures. Oversee sales floor management, ensuring efficient use of resources and customer satisfaction. Supervise a team of retail staff, providing guidance on sales techniques and performance expectations. Maintain accurate inventory levels, controlling stockroom organization and merchandising standards. Ensure compliance with company policies and procedures, adhering to quality control measures. Desired Candidate Profile 1-5 years of experience in Retail Management or related field (FMCG industry preferred). Strong understanding of Retail Operations, Store Management, and Store Operations principles. Excellent communication skills for effective leadership and teamwork. Ability to analyze data to drive business decisions (e.g., inventory optimization). Proficiency in using technology for point-of-sale systems and other tools.

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6.0 - 11.0 years

12 - 16 Lacs

Bengaluru, Bangalaore

Work from Office

: Support end-to-end merchandise planning and analytics covering selection, assortment, inventory, and planogram execution at store level Conduct data-driven analysis on price, promotions, product mix, and replenishment to support merchandising strategy Collaborate with category managers and suppliers on range planning and shelf allocation decisions Assist in the implementation and support of AI/ML-based demand forecasting and recommendation systems Perform store-level analytics to assess execution compliance, inventory health, and category performance Leverage tools like Blue Yonder (JDA), Nielsen Spaceman for planogramming, space optimization, and shelf layout design Assist in campaign readiness by coordinating in-store execution aligned to merchandising and inventory plans Participate in process improvement initiatives to enhance replenishment, store display, and floor planning strategies Contribute to the development of campaign calendars, marketing execution timelines, and regional rollout coordination Support ROI analysis of marketing efforts and store-level campaign effectiveness Monitor KPIs including planogram compliance, stock availability, store sales conversion, and assortment accuracy Prepare dashboards and reports to enable data-informed decisions for business stakeholders Must Have: 6+ years of experience in retail operations, merchandising analytics, or marketing execution within large-scale retailers or CPG companies Hands-on experience in category management, assortment planning, inventory forecasting, and store analytics Practical working knowledge of Blue Yonder Suite (especially Space & Category modules), Nielsen Spaceman, and SQL Basic proficiency in Power BI and exposure to Python for analytical insights Strong understanding of retail KPIs, planogram execution, and stock-to-shelf performance metrics Excellent communication and stakeholder coordination skills Ability to work independently on merchandising initiatives while collaborating cross-functionally with supply chain, marketing, and store operations Excellent communication, program management, and stakeholder alignment capabilities Strong business acumen and ability to balance strategic planning with hands-on execution Qualifications MBA from Tier 1 institutions Preferred Job Location

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