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3.0 - 7.0 years
0 Lacs
jharkhand
On-site
As a Store Incharge, you will be responsible for overseeing the daily operations of a retail store. This includes managing staff, ensuring customer satisfaction, maintaining inventory, and implementing store policies. Your role will involve monitoring sales performance, organizing promotional activities, and aiming to boost profitability. Your key responsibilities will include supervising and coordinating store staff, including hiring, training, scheduling, and performance management. You will need to ensure a positive customer experience by addressing inquiries, resolving complaints, and maintaining high service standards. Additionally, you will be responsible for overseeing stock levels, managing inventory control, and ensuring accurate record-keeping. Monitoring sales targets, implementing strategies to increase sales, and analyzing sales data to identify trends will also be part of your role. You will need to maintain a clean, organized, and safe store environment, ensuring adherence to company policies and procedures. Implementing and maintaining security measures to prevent loss and theft will be essential. Handling cash management, processing transactions, and managing store finances will also be within your purview. Effective communication with staff, management, and other departments, such as marketing and supply chain, will be crucial. You will be expected to address customer complaints, resolve staff conflicts, and make decisions to optimize store performance. Maintaining visual merchandising standards and ensuring the store is well-stocked and appealing to customers will also be part of your responsibilities. To excel in this role, you should possess strong leadership and interpersonal skills, excellent communication and customer service skills, proficiency in inventory management and stock control, and the ability to analyze sales data and develop strategies. Strong organizational and time management skills, the ability to work independently and as part of a team, knowledge of retail operations and best practices, proficiency in using POS systems and other relevant technology, as well as experience in cash handling and financial management are desirable qualifications.,
Posted 2 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Hyderabad, Shankarpalle
Work from Office
Role & responsibilities Pharmacist: Dispensing the drugs as per prescription / Indents • Raising the Pharmacy Requisition slips as per requirements • Receive the stock from Stores and check against the Issue Slips, for quantity, batch no, expiry etc. • Doing physical verification of stocks with computer data daily • Taking the stock of short-expiry medicines once a month • Taking the stock of non-moving medicines once in 6 months • Building customer relationship for effective service towards total patient care Preferred candidate profile D/B/M-Pharmacy with PCI certificate or SSC or above (Medical Store Experience)
Posted 2 weeks ago
1.0 - 6.0 years
3 - 6 Lacs
Bengaluru
Work from Office
JD for Asst. Store & Design Manager Company Name: The White Teak Company (By Asian Paints) Website: www.whiteteak.com Location: Jayanagar 5th Black, Bangalore Job Timings: 11.00 AM-7.00 PM/12.00 Noon-8.00 PM About the Company- The White Teak Company is Indias Largest Decorative Lighting Brand, and one look at our resplendent collection of lighting designs will make you realise were not exaggerating. For years, millions have entrusted us with their dreams, and we’ve always enabled them to realise their glorious visions of their dream homes. We know the emotions that go into adorning your fabulous abodes and lighting up every nook and cranny of your living space, and that is why we are with you at every step of designing the lighting layout of your home. The White Teak Company is here to bridge the gap to your dream home and we will stay by your side at every stage of designing the lighting layout of your space. Let The White Teak Company work its magic on your home, visit our decorative lighting store near you now. Or since you’ve made it till here, you can feast your eyes on the finest luxury lighting collection and home decor online. About the role- We are searching for an easy-going Asst. Store & Design Manager to provide guidance to extant, new, and potential clients, with the aim of generating sales. The Asst. Store & Design Manager should advise these individuals about existing offerings, paying special attention to the products that seem to be best suited to the client’s needs. To be successful as a retail sales consultant, you should be well-spoken and knowledgeable about our products' features and applications. A marvelous Asst. Store & Design Manager will use every conceivable opportunity to cross-sell. Asst. Store & Design Manager Responsibilities: Welcoming customers and creating a positive shopping experience Reading product manuals and attending training workshops to maintain an in-depth understanding of our offerings. Consultative approach and demonstrating product features, benefits and providing information on pricing, delivery options, and warranties. Address customer complaints and resolve issues in a timely and professional manner. Tracking and engaging in follow-up conversations about products, as needed. Maintaining knowledge of current sales and promotions and competitions. Keeping up-to-date with industry trends and new products Striving to provide top-notch customer service in each instance. Achieving stipulated sales goals on time. Building relationships with customers and maintaining a customer database Maintaining a clean and organized store appearance Asst. Store & Design Manager Requirements: Prior experience in retail in-house sales- Min 5 Years in Retail Sales Computer literate, including the ability to use point-of-sale systems, inventory management systems, and other software programs. Product and industry knowledge Ability to describe product features in simple or technical terms based on clients' existing knowledge. Team Player Exceptional communication skills in English both verbal and written . Should be able to listen to customers' needs and help them find the right decorative lights for their homes. Confident, assertive, and honest approach to communication. Outstanding improvisation, negotiation, and persuasion abilities. Attuned to subtleties in human interactions Interested candidates with relevant experience apply. Immediate joiners preferred.
Posted 2 weeks ago
6.0 - 8.0 years
3 - 5 Lacs
Haryana, Anywhere inRajasthan, Anywhere in UP
Work from Office
Role & responsibilities Job title: Department Manager Experience: 6-8 yrs Location: Anywhere in North Region ( Role is transferrable- PAN India) Role & responsibilities Timely opening of Store and adherence to all the processes at store opening Optimum utilization of manpower & Team Development Customer Satisfaction/ Service, Avoid stock outs, loss of sale Loss Prevention, Customer Satisfaction & Service Pilferage Control Asset Maintenance, customer convenience & service Team Building, Employee Engagement Space Management, Maintain the hygiene, customer service Safety of staff, Customers and assets, avoid loss of sale Smooth Stores operation Statutory Compliance Preferred candidate profile Candidates working with QSR/Restaurants/Cinemas/Manufacturing industry will be preferred Interested candidates can share there updated resume on: neelam.shah@dmartindia.com / vipin.manav@dmartindia.com Perks and benefits As per industry standards
Posted 2 weeks ago
0.0 - 2.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Hiring for Retail Staff with 6 months to 1 year any Retail experience. Greeting customers who enter the shop. Retail Store OR Counter sales, Cashier and billing etc. Required Candidate profile Experience around 1+ years in Retail store. Store Management, Retail Shrinkage, Customer Service, Retail Sales Store Management on a day to day basis.
Posted 2 weeks ago
8.0 - 13.0 years
20 - 30 Lacs
Bengaluru
Work from Office
Role & responsibilities Retail Operations & Execution Oversee end-to-end operations of all brand-owned or partner-led chocolate stores across India Ensure exceptional store standards in line with global brand guidelines VM, hygiene, customer experience, SOPs Drive operational efficiency including inventory management, staffing, and POS operations Team Management & Training Recruit, train, and manage store staff; build a high-performance, customer-first team Conduct regular training aligned with global brand ethos and product knowledge Coordination with Global Team Act as the key point of contact for the brands international retail and merchandising teams Implement global retail strategies, campaigns, and new initiatives in India Share performance insights, consumer feedback, and market trends regularly Sales & Performance Own store-level P&L accountability Drive revenue and profitability for all retail locations Monitor KPIs footfall, conversion, ATV, UPT and ensure continuous performance enhancement New Store Development & Expansion Identify and evaluate new store locations in premium malls and high-street locations Coordinate store design, fit-outs, and launches with internal and external stakeholders Marketing & Promotions Work with marketing teams to execute in-store promotions, sampling activities, and seasonal campaigns Ensure brand consistency across all touchpoint Preferred candidate profile Education MBA in Marketing / Business Administrationfrom a premier B-School Language Excellent Oral / Written Communication Skills Additional Skills/Qualification Graduate/Postgraduate in Business, Retail, or Hospitality ManagementProven ability to manage retail operations and deliver business resultsEntrepreneurial mindset with a focus on execution and excellencePassion for creating outstanding consumer experiences in premium retail Experience 8-12 years of experience in premium/luxury retail (chocolate, gourmet, or high-end preferred) Other Skills Strong organizational & interpersonal skillsStrong ethics and values Preferred candidate profile We are seeking a dynamic and results-driven professional to lead the retail operations for the worlds No. 1 chocolate stores in India. This individual will be the primary liaison between the global brand team and local operations, ensuring brand excellence, seamless execution, and the successful growth of the premium chocolate retail footprint in India
Posted 2 weeks ago
4.0 - 8.0 years
3 - 7 Lacs
Bengaluru, KR Puram
Work from Office
We are looking for a highly motivated and experienced Branch Sales Manager to lead our retail mortgage sales team. The ideal candidate will have a strong background in sales management, preferably in the BFSI industry, with a focus on retail mortgages. Roles and Responsibility Manage and oversee the daily operations of the branch sales team to achieve business objectives. Develop and implement effective sales strategies to drive growth and expand the customer base. Build and maintain strong relationships with customers, providing excellent customer service and support. Lead and motivate a team of sales professionals to meet their targets and goals. Analyze market trends and competitor activity to identify new business opportunities. Collaborate with other departments to ensure seamless delivery of products and services. Job Requirements Proven experience in sales management, preferably in the BFSI industry, with a focus on retail mortgages. Strong leadership and motivational skills, with the ability to inspire and guide a team. Excellent communication and interpersonal skills, enabling strong relationship building with customers and colleagues. Ability to analyze market trends and competitor activity to identify new business opportunities. Strong problem-solving and decision-making skills, with the ability to work under pressure. Experience working with inclusive banking products and services, focusing on retail mortgages.
Posted 2 weeks ago
4.0 - 8.0 years
6 - 9 Lacs
Solapur
Work from Office
Position: Regional Manager-Sales Location: Solapur Business Unit: Baby Care Reports To: Zonal Head Experience: Minimum 5+ years (Must Experience in Multiple Store managing ) Working Days: 6 days a Week (Mon-Sat) Field Visit: Extensive travel within the assigned Territory. Age - Max 35 Job Overview: The Regional Sales Manager is responsible for driving sales growth and managing the performance of Team Leads and Sales Promoters across multiple retail stores in the region. This role involves strategic planning, operational oversight, and team leadership to ensure that sales targets are met, customer satisfaction is maintained, and the overall store performance is optimized. Key Responsibilities:- Sales Strategy & Execution: Develop and implement regional sales strategies to achieve sales targets and increase market share. Analyze market trends and customer needs to identify new opportunities and areas for improvement. Coordinate with the marketing team to execute promotional campaigns and store events effectively. Team Management: Supervise and support Team Leads and Sales Promoters across the region, providing guidance, training, and performance evaluations. Set clear goals and expectations for team members and conduct regular performance reviews. Foster a positive and productive work environment, addressing any issues or conflicts that arise. Operational Oversight: Ensure that retail stores in the region are operating efficiently and in compliance with company policies and procedures. Monitor store performance metrics, such as sales figures, customer feedback, and inventory levels. Conduct regular store visits to assess performance, provide support, and identify areas for improvement. Customer Relationship Management: Enhance customer experience by ensuring high standards of service and addressing any customer concerns or complaints. Build and maintain strong relationships with key customers and stakeholders in the region. Reporting & Analysis: Prepare and present regular reports on sales performance, market conditions, and team achievements to senior management. Use data and analytics to track progress, identify trends, and make informed decisions. Training & Development: Identify training needs for Team Leads and Sales Promoters and facilitate relevant training programs. Promote continuous learning and development to enhance team skills and performance. Budget Management: Oversee the budget for the region, ensuring that expenses are managed effectively and within approved limits. Evaluate financial reports and adjust strategies as needed to achieve financial goals. Qualifications: Masters in business administration, Marketing, Retail Management, or a related field. 5 years of experience in the retail industry, demonstrating expertise in managing sales teams, optimizing store performance, and driving customer satisfaction. Proven experience in retail sales management, with a track record of meeting or exceeding sales targets. Strong leadership skills with experience managing teams and driving performance. Excellent communication and interpersonal skills. Ability to analyze data, identify trends, and make strategic decisions. Proficiency in MS Office Suite (Word, Excel, PowerPoint) and familiarity with retail management software. Flexibility to travel within the region as needed. Interview Mode:- Virtual (We are conducting interview virtually, ensuring a safe and convenient process for all candidates.)
Posted 2 weeks ago
7.0 - 12.0 years
8 - 17 Lacs
Gurugram
Work from Office
We are hiring for TOP MNC for International Non-Voice Chat Support (Retail background) Location - Gurugram. Shift- 24/7 Please Note- Need to be flexible work from office all 5 Days. Experience of experience and salary: 6- 9 Years, Sr Analyst (Team Lead)- 6LPA- 8.50LPA , must have 1+ years of experience in retail background with people management. 8- 12 Years, Ops Specialist (Assistant Manager)- 9LPA - 12LPA, must have 2+ years of experience in retail background with people management. 11- 15 Years , Associate Manager - 14- 18LPA, must have 3+ years of experience in retail background with people management. Notice Period - Immediate - 15 Days max. Qualification- Graduate and postgraduate Skills Required 1- 6 years - 15 years of experience in International Non-Voice chat support (Retail background) 2- Excellent communication skills. 3- Must have strong people management skills. 4- CSAT, Attrition Management, Shrinkage Management, Stakeholder & Client Management Interested candidates please share resume on below details Share CV on: Amzad@inspirationmanpower.co.in Call to: Amzad Ali - 9900024952
Posted 2 weeks ago
6.0 - 11.0 years
6 - 12 Lacs
Mumbai
Work from Office
Job Description Area Sales Manager Type: Full time About the Role The Area Manager's responsibilities include delivering presentations to potential and existing customers, evaluating the performance of the sales team, and preparing concise sales reports. S/he needs to develop strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base. S/he needs to maintain high store standards and conditions and foster a positive environment. Key Responsibilities/What You Will Do Achieving financial objectives by preparing an annual budget, scheduling expenditures, analysing variances, initiating corrective actions. Identifying current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements. Creating regional sales plans and quotas in alignment with business objectives Supporting Store Managers with day-to-day store operation Evaluating store and individual performances Ensuring availability of merchandise and services as per the desired standards Formulating pricing policies by reviewing merchandising activities, determining additional needed sales promotion, authorizing clearance sales, studying trends. Implementing security systems and measures. Ensuring the safety and cleanliness of the store Maintaining the stability and reputation of the store by complying with legal requirements. Determining marketing strategy changes by reviewing operating and financial statements and departmental sales records. Maintaining operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. Contributing to team effort by accomplishing related results as needed. Ensuring high levels of customer satisfaction through excellent sales service Maintaining outstanding store condition and visual merchandising standards Training & mentoring the new hires Qualifications & Skills/What You Need Bachelors Degree and at least 6-10 years of working experience in a relative field Comfortable with presenting data and incorporating it into reporting across multiple levels of the organization Self-motivated and able to work as part of a team in a fast-paced environment with changing priorities. Strategic, analytical and creative thinker; able to create and develop new methods for improvement Goal orientated: ability to stay focused on delivering results Strong interpersonal skills and the ability to work with individuals across all organizational levels required. Willingness to assist other departments to develop solutions and metrics You will feel right at home with us if: You have strong communication and collaboration skills. You are passionate about pets and love innovating. About Us At Heads Up For Tails, we dont just cater to pets; we celebrate them as family. We have over 100+ stores across 20 cities, hosting 5000+ India-first, category-defining products, all thoughtfully designed to bring joy, comfort, and well-being to our furry companions. Founded with a deep passion for improving the lives of pets and their families, HUFT has grown to become Indias most loved pet care brand. Our Mission: To create and curate innovative products and services that bring joy to pets and their family, one home at a time. Our Culture: We are driven by a core set of values: kindness, innovation, collaboration, and inclusivity. Whether its designing our products, interacting with customers, or building our team, everything we do is guided by these principles. Our Achievements: Recognised as the market leader in Indias rapidly growing pet care industry. Trusted by thousands of pet parents for our high-quality, thoughtfully designed products. Leading the way in creating pet care solutions tailored specifically to the needs of Indian pet families. At HUFT, were not just building a brandwere creating a community of pet lovers who believe in making a difference. Why Work with HUFT? Be part of a fast-growing company in one of Indias most exciting marketspet care. Thrive in a collaborative and dynamic environment where creativity and ownership is celebrated. Grow with a purpose-driven organization that champions the well-being of our furry family members Work with a team of passionate individuals who share your love for pets. What We Offer As part of our pack, youll enjoy: A collaborative, supportive, and pet-friendly work environment. Opportunities to innovate and solve meaningful and complex challenges in the pet care space. The chance to make a real difference in the lives of pets and their families. Medical Insurance/Perk Check out more about us on www.huft.com
Posted 2 weeks ago
0.0 years
0 Lacs
pune
On-site
Cake shop working ,Counter sale, Making Good relation with Customers, Insure stock full fill with Company Products & Inventory of All stock, Insure shop Opening closing on time, Monitoring all store activity, time 2 to 11, store manger working in cake shop chain
Posted 2 weeks ago
5.0 - 7.0 years
1 - 5 Lacs
Kumbakonam
Work from Office
We are looking for a skilled professional with 5 to 7 years of experience to fill the role of Area Operations Manager in Equitas Small Finance Bank, located in Inclusive Banking - SBL, specifically in Mortgages and Operations. Roles and Responsibility Manage and oversee daily operations of the bank's mortgage and operations teams. Develop and implement strategies to enhance operational efficiency and customer satisfaction. Supervise and guide team members to achieve their goals and objectives. Analyze and resolve operational issues and problems. Collaborate with other departments to ensure seamless service delivery. Monitor and control expenses to maintain cost-effectiveness. Job Requirements Minimum 5 years of experience in banking operations, preferably in small finance banks. Strong knowledge of inclusive banking, mortgages, and operations management. Excellent leadership and communication skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience in managing and motivating teams to achieve targets.
Posted 2 weeks ago
2.0 - 10.0 years
2 - 4 Lacs
Gurugram
Work from Office
Roles and Responsibilities : Manage cash transactions accurately and efficiently at the point of sale. Assist customers with product selection, provide product information, and resolve any issues they may have. Maintain store appearance by ensuring shelves are stocked, displays are visually appealing, and inventory is organized. Support retail operations by performing tasks such as restocking merchandise, processing returns/exchanges, and maintaining accurate records. Job Requirements : 2-10 years of experience in retail sales or related field (preferably in Pet care, textile & apparel industry). Strong communication skills for effective customer interaction. Proficiency in cash handling procedures and basic math calculations. Ability to work well under pressure in a fast-paced environment.
Posted 2 weeks ago
8.0 - 10.0 years
7 - 8 Lacs
Pune
Work from Office
Area Manager Little Italy Restaurants Reporting To: Head of Operations Location: Pune Role Objective: To drive operational excellence, cost control, guest satisfaction, staff development, and business growth across multiple outlets (dine-in, cloud kitchens, and franchises). The Area Manager acts as the brands frontline leader, ensuring execution and accountability in every unit. Nature of Role: Hands-On, Field-Focused, SOP-Driven This is not a desk job —it requires active, on-ground presence. The Area Manager must be present at outlets from 12:00 noon until restaurant closing , engaging during peak service times. This role demands strict execution of all assigned tasks and responsibilities in line with brand SOPs and scheduled timelines . The Area Manager is expected to lead by example , providing hands-on support, coaching, and guidance to outlet teams. A key part of this role is building rapport with guests , promoting services (e.g., catering, banquets), and ensuring consistent guest delight. Key Responsibilities & Role Tasks 1. Outlet Audits & SOP Compliance Conduct minimum 25 travel path audits per month —1 per outlet. Ensure 100% resolution of all issues flagged in previous audits within timelines. All audits must follow brand-defined checklists and formats. 2. Food Cost Control & Inventory Accuracy Maintain outlet food cost as follows: • Dine-In: 30% • Cloud Kitchens: 35% • Piazza: 40% Ensure daily wastage (pre & raw) and monthly inventory reports (kitchen, service, store, bar) are submitted with 100% compliance. 3. Utility Cost Management Ensure electricity and water bills remain 5% of net sales , monitored via MIS and actual bills. 4. Staff Training & Development Conduct a minimum of 2 structured training sessions per month , covering: • Service SOPs • Menu/product knowledge • Guest handling • Presentation standards Personally mentor team members through hands-on coaching on the floor. 5. Revenue Target & Sales Monitoring Ensure 100% achievement of monthly sales targets per outlet as per budget. Analyze underperforming locations and implement corrective actions proactively. 6. Operational & Reporting Compliance Ensure timely and accurate submission of: • 5P Weekly Reports (Every Monday EOD) • Monthly AM Review Files (1st of each month EOD) • Monthly MPRs (Outlet-wise) • Guest Calling Data (Every Monday EOD) 7. Outdoor Catering & Event Execution Oversee ODCs to ensure SOPs are strictly followed , including: • Pre-event checklists • FP book updates • Post-event party item consumption reports 8. Guest Experience & Feedback Oversight Ensure 80%+ weekly compliance in: • Reservation updates • Feedback collection • Birthday/Anniversary guest calls Personally interact with guests, resolve concerns, and upsell services. 9. Staffing & Retention Management Maintain 5% attrition rate across all outlets. Share updated staffing lists by the 15th of each month . Coordinate closely with HR for hiring, welfare, and grievance resolution. Additional Expectations Foster strong relationships with franchise owners and act as their operational support point. Benchmark against competitors regularly and report observations. Be available for last-minute operational needs, event escalations, or special assignments. Continuously build knowledge through exposure, field learning, and local market awareness. Ideal Candidate Profile – Area Manager - Little Italy Restaurants 1. Skills (What the candidate must be able to do effectively) Operational Leadership: Manage day-to-day restaurant operations across multiple outlets with precision and consistency. People Development: Coach, train, and uplift staff performance through hands-on guidance and mentoring. Customer Engagement: Interact with guests, resolve complaints, and drive loyalty through exceptional service. SOP Compliance & Auditing: Enforce and monitor adherence to operational, service, food, and hygiene standards. Sales Monitoring & Cost Control: Track daily sales, control food/utilities costs, and optimize profitability. Time & Task Management: Execute scheduled responsibilities across outlets without delay or deviation. Training Delivery: Conduct effective, on-ground training in service SOPs, guest experience, and menu knowledge. Reporting & Documentation: Maintain reporting discipline (weekly, monthly, audits, staffing, guest data). 2. Knowledge (What the candidate must know deeply) Restaurant Operations SOPs: Opening-closing, hygiene, service, inventory, and guest management standards. Food Costing & Inventory Systems: Understanding of how to manage and monitor raw material and yield. Guest Service Protocols: Standards for fine/casual dine-in service, catering, banquet operations, and customer delight. HR & Staffing Basics: Team scheduling, staff hygiene, performance evaluation, attrition control. Local Market Dynamics: Basic awareness of competitor pricing, service quality, and consumer preferences. Event & Catering Execution: Familiarity with ODC/banquet checklists, setup standards, reporting. Compliance & Audit Readiness: Awareness of audit points, internal checklists, and best practices.
Posted 2 weeks ago
2.0 - 6.0 years
4 - 7 Lacs
Thane
Work from Office
Handling customer queries / complaints primarily on emails. Adhere to agent-level Service Level Agreement (SLAs) specific by the process. Ensure adherence to time schedules (Turn Around Time). Complete the logs specified by the process (End-of-day target). Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process. Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance. Provide inputs to improve work procedures that can enhance overall team performance. Job Requirements: Willingness to learn and a flair for knowledge. Attitude of continuous improvement. Excellent communication skills Written & Verbal. Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Graduate. Willing to work in shifts. Confident person. Should be able to establish rapport quickly with peers, managers & customers Posses an upbeat , positive can-do attitude. Great listening skills and strong communication abilities. Ambition, Energy, self-starter, Fun. Innovation and Learning. Integrity. Team playerCandidate must be able to work effectively with all levels of the organization.
Posted 2 weeks ago
2.0 - 7.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Purpose of Job : Located in the store, this role has direct responsibility for the successful running of the Airtel store. The person will ensure compliance with agreed guidelines to deliver a best in class experience & ensure store revenue & cost targets are met. Store Operations & Audit / Compliance: Adherence of Store Operations in line with pre-defined SOPs Ensure that the look and feel of the store is as per guidelines/standards Track efficient Cash handling; prevent shoplifting / ensure safety and security Visual merchandising as per plan / guidelines Inventory and stock management to prevent stock-outs or excess Inventory KPI reporting as per guidelines and on-time Strategic Roll outs: Accountable for clearing store for formal launch as per pre-defined procedure across dimensions (e.g. manpower/ furniture & fittings/ IT/ device inventory) Manage closure of current store during refit & conversion Profitability: To achieve the target on conversion from the walk in customers in terms of Sales from new acquisitions & up-sell To ensure required MIS & tracking at CRO levels Manage Store expenses are as per plan Provide suggestions /feedback to improve store productivity People Development / Team Management: To ensure daily roistering & briefing to outsourced store staff Ensure that attrition issues (planned & unplanned) are escalated for timely resolution Ensure motivation & development of outsourced store staff Customer Experience: Ensure adherence to CE guidelines Manage staff allocation based on demand at point in time Personally step in to handle demanding customers Provide suggestions for improvements in CE Demonstrate - High energy - Strong process orientation - Project management skills - Appreciation of need for Customer Experience delivery - Building & nurturing partnerships - Influencing skills
Posted 2 weeks ago
1.0 - 2.0 years
5 - 8 Lacs
Mumbai
Work from Office
CEC Team Leader - Correspondence - Retail Assets Job Role : The Team Lead is responsible for handling a team of Email from RL business. One on One call listening / Email Audit / Social Media responses audit and feedback. Drive team's performance by sharing the feedback on a daily basis. Ensure strict adherence to the internal control & monitoring processes for ensuring timeliness, quality and standards as per the bank requirements. Manage the day to day operations of the team. Monitor the activities to ensure all service levels committed are met and exceeded. Publish the daily report to TM and UM. : Graduate Minimum 1 to 2 years of Team Leader or Team Coach or SME experience in customer service role on email support or calls. Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours 30 minutes shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers.
Posted 2 weeks ago
5.0 - 10.0 years
4 - 9 Lacs
Bharuch, Mumbai, Surat
Work from Office
We are seeking an experienced and passionate Assistant Store Manager to support daily store operations, drive sales, and deliver exceptional customer experiences in a high-end jewellery retail environment. The ideal candidate will have strong leadership skills, in-depth product knowledge, and a proven track record of success in the luxury or fine jewellery sector. Role & responsibilities Support daily store operations and ensure smooth functioning Drive sales and achieve store targets Lead, train, and motivate the sales team Maintain excellent customer service and handle escalations Manage inventory, visual merchandising, and compliance Maintain strong product knowledge of jewellery and precious stones Assist Store Manager with reporting and analytics Preferred candidate profile 8+ years retail experience, jewellery sector preferred Strong leadership and communication skills Knowledge of jewellery products and POS systems Professional appearance and customer-focused attitude
Posted 2 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Jamnagar, Rajkot, Delhi / NCR
Work from Office
Store Sales Representative : Counter sales representatives help walk-in customers find the parts and equipment they need while providing prompt, friendly and professional service. Counter sales representatives assist customers through the entire sales process, monitor inventory and restock products as needed. They play a critical role in building relationships and providing excellent customer service. Responsibilities: Assist walk-in customers with questions about products, applications and pricing. Process sales, including entering orders, pulling products out of inventory, and scheduling delivery or helping buyers load orders. Help maintain the facility, including stocking levels, cleanliness and organization of the branch and yard. Education & Experience: Graduation required 0 - 6 years of experience Great communication skills
Posted 2 weeks ago
10.0 - 15.0 years
10 - 13 Lacs
Patna, Hyderabad, Pune
Work from Office
Sales: Set sales goals, design strategies to meet them, and analyze sales data Inventory: Monitor inventory levels, conduct stock assessments, and maintain optimal stock levels Budgeting: Plan budgets, authorize expenditures, and monitor revenues
Posted 2 weeks ago
2.0 - 6.0 years
2 - 4 Lacs
Mumbai
Work from Office
NRA RM Fluent communication in English. Minimum one year experience in banking. Comfortable to work in rotational shifts . Should be doing sales in current role. Freshers willing to do sales with fluent communication in English are welcome. Create a world class NR liability for Kotak Mahindra Bank to take care of the funding requirements of the Kotak Mahindra Bank TL NRA Responsible for building and acquiring the NR business portfolio in their respective location. Responsible for managing team of RM and Acquisition manager and service officer Meeting monthly acquisition target for liability sales for the respective branches. Handling NR clients for service needs in India. Updating and maintaining a comprehensive database. Creating and maintaining hype and enthusiasm among all branch employees to generate and convert customer/referral leads.
Posted 2 weeks ago
6.0 years
6 - 9 Lacs
Kolhapur
Work from Office
Job Summary: We are looking for an experienced and passionate Store Manager to lead our fashion retail store. The ideal candidate will have a strong eye for style and trends, outstanding leadership abilities, and a proven track record of driving sales and customer satisfaction. As the Store Manager, you will be responsible for the overall performance of the store, ensuring an exceptional customer experience and maintaining brand standards. Key Responsibilities: Lead, inspire, and manage the store team to deliver exceptional customer service and meet/exceed sales targets. Stay up to date on current fashion trends and ensure the store reflects seasonal styles and brand image. Maintain visual merchandising standards that align with the brand’s identity and seasonal promotions. Oversee inventory management, stock replenishment, and loss prevention strategies. Recruit, train, and develop staff to maintain a high-performing and fashion-savvy team. Analyze sales reports and KPIs to make informed business decisions and drive performance. Handle customer inquiries and resolve issues with professionalism and efficiency. Ensure compliance with company policies, operational procedures, and health & safety guidelines. Plan and execute in-store events and promotions to increase brand awareness and traffic. Requirements: Proven experience as a Store Manager or Assistant Manager in fashion retail. Passion for fashion and a deep understanding of styling, trends, and customer preferences. Strong leadership and team-building skills with the ability to motivate and develop others. Excellent communication, organizational, and time-management abilities. Knowledge of retail operations, POS systems, and inventory software. Ability to work a flexible schedule, including weekends, evenings, and holidays. High school diploma or equivalent; a degree in Fashion, Business, or related field is preferred. Preferred Skills: Visual merchandising and product presentation Staff training and performance coaching Clienteling and loyalty program management Social media and in-store marketing collaboration
Posted 2 weeks ago
1.0 - 5.0 years
2 - 4 Lacs
Mumbai
Work from Office
NRA RM Fluent communication in English. Minimum one year experience in banking. Comfortable to work in rotational shifts . Should be doing sales in current role. Freshers willing to do sales with fluent communication in English are welcome. Create a world class NR liability for Kotak Mahindra Bank to take care of the funding requirements of the Kotak Mahindra Bank TL NRA Responsible for building and acquiring the NR business portfolio in their respective location. Responsible for managing team of RM and Acquisition manager and service officer Meeting monthly acquisition target for liability sales for the respective branches. Handling NR clients for service needs in India. Updating and maintaining a comprehensive database. Creating and maintaining hype and enthusiasm among all branch employees to generate and convert customer/referral leads.
Posted 2 weeks ago
0.0 - 3.0 years
3 - 7 Lacs
Ahmedabad
Work from Office
Grade-EO/M1 Role- Field executive RCU Job Role Exposure to policy and process. Exposure to Retail Assets and retail assets fraud risk management. Play a role of a team leader - Recruit, Train, Lead and Retail a team . Willingness to travel across Rest of Maharashtra Should have exposure to MS office (Word, Excel & Power Point).
Posted 2 weeks ago
5.0 - 10.0 years
6 - 12 Lacs
Bengaluru
Work from Office
Role & responsibilities: Complete Store Operations, Performance Management,team work in the store. Maintain all relevant reports to keep a track of the progress level. Ensure Planning & Availability of the stocks. Adherence to SOPs Being able to deliver the right mix of the product and services. Visual Merchandising Collect accurate & timely market intelligence & trends to enhance business. Handling team reviews & team briefings. Ensuring the deliveries & adherence to store audits via the team. Handling escalations on priority. Create healthy environment Lead the team by example, with an eye to detail with regards to the business. Possess excellent communication and customer handling skill. Should have worked in Premium Brand / Upmarket Segment Store / High End Retail / Cluster Manager in LF Retail chains. Should have handled a team of minimum (10 members) for at least 2-3 years Computer savvy, especially handling reports and generating them in Excel. Possess good leadership skills, analytical skills and problem solving skills. Conflict Resolution. Conceptual knowledge. Able to multitask. Creative and has strategic thinking in place. Preferred candidate profile : Excellent communication skills Should have flair for customer service Confident and presentable Should be flexible and adaptable in working hours Interested candidates please reach me at 9686698157 Or you can share your CV through watsapp or you can mail your CV to anil.shyam@ample.co.in
Posted 2 weeks ago
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