Restaurant Manager

Company Description

Quality Excellence, established in 2010, is a company that provides a range of professional programming services including website development, .NET and PHP programming, mobile programming, and Flash and Flex development.

Company now expanding and opening a small restaurant and need restaurant manager who can create team around for cloud restaurant (delivery only).

Role Description

Hiring Restuarant Manager!!!

Restaurant Manager / Cloud Kitchen Manager

building and managing a full operational team

lead, organize, and run a cloud kitchen efficiently

Key Responsibilities

1. Team Hiring & Management

• Hire, train, and manage staff including:

• Chef / Cook

• Kitchen helpers

• Packing staff

• Receptionist / Order handler

• Delivery coordination staff (if needed)

• Create staff schedules and assign daily responsibilities.
• Maintain discipline, hygiene, and professionalism in the team.
• Provide ongoing training on food safety, customer handling, and work efficiency.

2. Kitchen Operations Management

• Oversee day-to-day food preparation and ensure timely order dispatch.
• Maintain kitchen cleanliness, organization, and safety standards.
• Ensure proper handling of ingredients, storage, and waste management.
• Monitor cooking quality, portion consistency, and packing standards.
• Coordinate with aggregators like

  Zomato, Swiggy, UberEats (if applicable)

  .

3. Inventory & Vendor Management

• Track daily/weekly stock levels and forecast requirements.
• Order raw materials, vegetables, groceries, and packaging items.
• Maintain relationships with vendors and negotiate pricing.
• Ensure zero stock-outs for high-demand items.

4. Customer Service Oversight

• Monitor customer feedback and ensure high satisfaction.
• Handle complaints professionally and implement corrective actions.
• Ensure order accuracy and timely dispatch.

5. Financial & Administrative Duties

• Manage daily expenses, staff payments, and petty cash.
• Record sales, wastage, and stock usage.
• Work with owners on budgeting and cost control.
• Maintain compliance with FSSAI and local regulations.

6. Technology & Platform Management

• Operate cloud-kitchen POS systems & order dashboards.
• Manage Zomato/Swiggy order flow, item availability, and menu updates.
• Track ratings, order reports, and kitchen performance metrics.

7. Growth & Quality Improvement

• Suggest new menu ideas based on customer trends.
• Work on improving delivery time, food quality, and packaging.
• Implement SOPs for efficient and consistent operations.

📌 Required Qualifications & Skills

• 1–5 years of experience

  in restaurant management, cloud kitchen, or food operations.
• Strong leadership and team-building skills.
• Excellent knowledge of kitchen workflows.
• Familiarity with

  Zomato, Swiggy, POS systems, and delivery platforms

  .
• Good communication & customer service skills.
• Ability to work in fast-paced environments.
• Strong sense of responsibility and ownership.

📌 Preferred Qualifications

• Experience managing a

  delivery-only / cloud kitchen

  .
• Ability to manage costs and reduce wastage.
• Basic understanding of marketing promotions on Zomato/Swiggy.
• Training experience for staff.

📌 What We Offer

• Competitive salary + performance incentives.
• Supportive work environment with growth opportunities.
• Chance to build your own team and run operations independently.