www.qualityexcellence.info

Company Description Quality Excellence, established in 2010, is a company that provides a range of professional programming services including website development, .NET and PHP programming, mobile programming, and Flash and Flex development. Company now expanding and opening a small restaurant and need restaurant manager who can create team around for cloud restaurant (delivery only). Role Description Hiring Restuarant Manager!!! Narayani Rasoi is looking for an experienced and highly responsible Restaurant Manager / Cloud Kitchen Manager to oversee the day-to-day operations of our small delivery-only kitchen. The ideal candidate will be capable of building and managing a full operational team , ensuring smooth daily functioning, and maintaining high food quality and customer satisfaction. This is a role for someone who can lead, organize, and run a cloud kitchen efficiently . Key Responsibilities 1. Team Hiring & Management Hire, train, and manage staff including: Chef / Cook Kitchen helpers Packing staff Receptionist / Order handler Delivery coordination staff (if needed) Create staff schedules and assign daily responsibilities. Maintain discipline, hygiene, and professionalism in the team. Provide ongoing training on food safety, customer handling, and work efficiency. 2. Kitchen Operations Management Oversee day-to-day food preparation and ensure timely order dispatch. Maintain kitchen cleanliness, organization, and safety standards. Ensure proper handling of ingredients, storage, and waste management. Monitor cooking quality, portion consistency, and packing standards. Coordinate with aggregators like Zomato, Swiggy, UberEats (if applicable) . 3. Inventory & Vendor Management Track daily/weekly stock levels and forecast requirements. Order raw materials, vegetables, groceries, and packaging items. Maintain relationships with vendors and negotiate pricing. Ensure zero stock-outs for high-demand items. 4. Customer Service Oversight Monitor customer feedback and ensure high satisfaction. Handle complaints professionally and implement corrective actions. Ensure order accuracy and timely dispatch. 5. Financial & Administrative Duties Manage daily expenses, staff payments, and petty cash. Record sales, wastage, and stock usage. Work with owners on budgeting and cost control. Maintain compliance with FSSAI and local regulations. 6. Technology & Platform Management Operate cloud-kitchen POS systems & order dashboards. Manage Zomato/Swiggy order flow, item availability, and menu updates. Track ratings, order reports, and kitchen performance metrics. 7. Growth & Quality Improvement Suggest new menu ideas based on customer trends. Work on improving delivery time, food quality, and packaging. Implement SOPs for efficient and consistent operations. 📌 Required Qualifications & Skills 1–5 years of experience in restaurant management, cloud kitchen, or food operations. Strong leadership and team-building skills. Excellent knowledge of kitchen workflows. Familiarity with Zomato, Swiggy, POS systems, and delivery platforms . Good communication & customer service skills. Ability to work in fast-paced environments. Strong sense of responsibility and ownership. 📌 Preferred Qualifications Experience managing a delivery-only / cloud kitchen . Ability to manage costs and reduce wastage. Basic understanding of marketing promotions on Zomato/Swiggy. Training experience for staff. 📌 What We Offer Competitive salary + performance incentives. Supportive work environment with growth opportunities. Chance to build your own team and run operations independently.