Resort Manager

About Camp Monk: Camp Monk is India’s leading camping brand, creating unique nature-first experiences for outdoor enthusiasts. We are expanding our presence with our newest location in Vasind, and we are seeking an experienced and passionate Camp Manager to lead operations and deliver exceptional experiences for our guests. Job Overview: As the Camp Manager at Camp Monk Vasind, you will be responsible for overseeing all aspects of the campground’s operations, ensuring a seamless, safe, and memorable experience for every guest. You will manage day-to-day activities, staff, logistics, guest relations, and property maintenance while upholding Camp Monk’s nature-first ethos and commitment to hospitality. Key Responsibilities:Operations Management:Supervise daily operations of the campsite, including accommodation, activities, and events.Oversee check-ins, check-outs, and guest inquiries, ensuring smooth and efficient guest experiences.Manage campsite logistics such as inventory, supplies, and equipment.Ensure adherence to safety protocols, maintaining high standards for guest safety and property upkeep.Staff Leadership:Recruit, train, and manage on-site staff, including guides, housekeeping, and support personnel.Create staff schedules, monitor performance, and ensure that all team members deliver exceptional service.Guest Experience:Be the primary point of contact for guests, addressing any concerns or requests promptly and professionally.Design and coordinate activities, including guided nature walks, campfire events, workshops, and other recreational activities.Ensure high levels of customer satisfaction by maintaining the quality and cleanliness of the campsite.Property Maintenance:Monitor and maintain the campsite facilities, including cabins, tents, common areas, and amenities.Coordinate repairs, upgrades, and regular maintenance of the property to ensure everything remains in top condition.Financial Management:Oversee the camp's budget, track expenses, and ensure cost-effective operations.Prepare and submit reports on the camp’s performance, including occupancy rates, guest feedback, and financial metrics.Sustainability Initiatives:Uphold Camp Monk’s commitment to environmental sustainability by implementing eco-friendly practices at the campsite.Engage guests in nature-first activities that promote conservation and responsible outdoor living. Qualifications:Proven experience in hospitality, outdoor adventure, or camp management.Strong leadership and team management skills.Excellent communication and interpersonal skills, with a passion for customer service.Ability to manage multiple tasks and work in a fast-paced, outdoor environment.Experience in budget management and financial reporting.Knowledge of safety protocols and emergency procedures.Love for the outdoors and a commitment to environmental sustainability.Fluency in both Marathi and English is mandatory for effective communication with guests and local staff.Preferred:Experience in event planning or activity coordination.Knowledge of camping, trekking, or adventure sports.Basic skills in property maintenance or general repairs.Perks & Benefits:Competitive salary and performance-based incentives.On-site accommodation and meals.Opportunities for professional growth within a fast-growing, eco-friendly company.Being part of a passionate team that values nature and the outdoors.