Reservation Executive

Fairmont Hotels &amp; Resorts

1 - 3 years

1 - 5 Lacs

chennai

Posted:-1 days ago| Platform:

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Skills Required

front desk guest service opera front office operations customer service guest handling tourism telephone handling guest relations ticketing front office amadeus hospitality reservation airlines hotel management reception communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Reservation Executive
You are the beginning of an exceptional guest experience. As a Reservation Executive, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive! What you will be doing:

Consistently offer exceptional, friendly and engaging service
Ensure the best selection for the guest and ensure revenue is maximized through up-selling
Recommend property facilities and assist guests with information and special requests
Book room reservation requests, enter rooming lists, and update accurate information in the system
Ensure proper selling techniques and strategies are utilized to maximize room revenues.
Coordinate all duties and responsibilities of the reservation department ensuring a high level of accuracy and efficiency.
Any matter which may effect the interests of the hotel should be brought to the attention of the Management.

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