Relationship Manager

Job Description

Company Description: VYUG is a leading tech company with expertise in integrated solutions across Virtual Reality (VR), Augmented Reality (AR), Extended Reality (XR), and Artificial Intelligence (AI). Vyug offers end-to-end services for developing immersive environments, advanced AI-driven applications, and cross-reality systems that enhance human-computer interaction. VYUG's expertise includes real-time 3D simulations, AI-powered analytics, and interactive interfaces, providing businesses with scalable, future-ready solutions tailored to user needs. VYUG is dedicated to pushing the boundaries of technology to deliver unparalleled digital experiences. Job Title: Relationship Manager Key Responsibilities: Develop and manage long-term relationships with clients to ensure retention and satisfaction. Understand client needs and provide appropriate products, services, or solutions. Act as the primary point of contact for all client-related queries and concerns. Identify cross-selling and upselling opportunities to increase revenue. Collaborate with internal departments (e.g., credit, operations, product teams) to deliver seamless client experiences. Regularly conduct client meetings, reviews, and feedback sessions. Monitor client accounts and ensure compliance with company policies and regulatory requirements. Prepare reports and forecasts for senior management. Stay updated with industry trends and competitor activities. Requirements: Bachelor's degree in Business, Finance, Marketing, or a related field. Proven experience as a Relationship Manager or in a client-facing role. Strong communication, interpersonal, and negotiation skills. Ability to understand financial products/services and explain them effectively. Customer-focused mindset with problem-solving capabilities. Proficiency in CRM software and MS Office suite. Show more Show less