Relationship Manager

Role & responsibilities

• Act as a Relationship Manager for paid customers, building trust and ensuring long term engagement.
• Understand customer needs and assist in finding the right tenant or property with tailored solutions.
• Manage inbound and outbound calls, negotiate with leads, and provide regular updates on account progress.
• Utilize internal tools and adhere to company guidelines to deliver efficient and high quality service.
• Go the extra mile to provide exceptional customer service and ensure customer satisfaction.

Educational & Skill-Set Qualifiers:

• Education: Graduation or HSC qualified.
• Skills: Excellent verbal and written communication, good interpersonal skills, numerical and analytical ability, and strong decision-making skills.
• Languages: English and Hindi mandatory; Kannada,
• Technical skills: Proficient in MS Office (Excel, Word).
• Work schedule: Flexible for a day shift (9 hours between 8 AM - 10 PM), and comfortable working 6 days a week, with a weekday off.