Relationship Manager

Skinroots is seeking a passionate and result-driven Relationship Manager to manage patient counselling and sales conversions in dermatology, aesthetics, and hair restoration services. The role requires a professional who can combine patient care with sales expertise to deliver outstanding clinic performance.

Key Responsibilities

• Welcome and counsel walk-in and referred patients, clearly explaining skin, hair, and aesthetic treatments.
• Understand patient needs, recommend suitable procedures, and ensure a personalized treatment journey.
• Drive sales conversions by explaining benefits, packages, and treatment outcomes.
• Achieve monthly revenue and conversion targets through effective patient counselling.
• Build strong, long-term patient relationships to maximize satisfaction, trust, and repeat visits.
• Handle patient queries, objections, and concerns with empathy while maintaining a consultative sales approach.
• Coordinate with doctors and therapists to ensure seamless patient flow and high-quality service delivery.
• Maintain accurate patient data, follow-ups, and CRM updates to track conversions and retention.
• Support promotional campaigns and referral programs to generate new patient leads.

Requirements

• Graduate in any discipline (Business, Hospitality, Healthcare preferred).
• Prior experience in Sales, Counselling, or Client Servicing in aesthetics clinic.
• Strong communication, persuasion, and relationship-building skills.
• Target-driven with a passion for sales and patient care.
• Professional grooming and a customer-first mindset.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹70,000.00 per month

Benefits:

• Leave encashment
• Paid sick time

Application Question(s):

• How many years of experience do you have ?
• Have you ever worked in a Hair transplant or Aesthetic Clinic?

Work Location: In person