This is a full-time on-site role for a Relationship Manager, located in New Delhi. The Relationship Manager will work closely with clients to build and maintain strong relationships, identify client needs, and offer tailored solutions to meet their requirements. Responsibilities include managing client accounts, resolving queries, providing product knowledge, and identifying opportunities for upselling and cross-selling insurance services. Ensuring customer satisfaction and gathering feedback for service improvement will also be key aspects of this role.

Qualifications

Strong interpersonal and communication skills for building and nurturing client relationships
Problem-solving, conflict resolution, and negotiation skills to address client concerns effectively
Proficiency in customer service, account management, and sales techniques
Ability to analyze client needs and market trends to offer suitable insurance products
Experience in the insurance sector or a related field is a plus
Bachelor’s degree in Business Administration, Marketing, Finance, or a related field
Strong organizational and time management skills
Proficiency in Microsoft Office Suite and CRM tools

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Relationship Manager