Relationship Manager

A Relationship Manager (RM) is responsible for building and maintaining strong, long-term relationships with clients, customers, or stakeholders. They act as the primary point of contact and advocate for their clients, ensuring satisfaction and driving business growth. RMs identify client needs, provide solutions, and work to resolve any issues or concerns. They also play a key role in identifying new business opportunities and cross-selling or upselling services.

Key Responsibilities:

Client Relationship Management: Building and maintaining positive and productive relationships with clients.

Customer Satisfaction: Ensuring client satisfaction with the company's products, services, and overall experience.

Needs Assessment: Understanding client needs, financial goals, and preferences.

Solution Provision: Providing tailored solutions and financial advice to meet client needs.

Issue Resolution: Addressing and resolving client issues and concerns promptly and effectively.

Business Development: Identifying and pursuing new business opportunities, including cross-selling and upselling.

Communication: Maintaining regular communication with clients and stakeholders.

Strategic Planning: Developing and implementing strategies to enhance client relationships and drive business growth.

Compliance: Ensuring compliance with relevant regulations and company policies.

Feedback Collection: Gathering client feedback and incorporating it into service improvement efforts.

Skills Required:

Excellent communication and interpersonal skills.

Strong problem-solving and decision-making abilities.

Financial literacy and knowledge of relevant products and services.

Ability to build trust and rapport with clients.

Strategic thinking and planning skills.

Ability to work independently and as part of a team.

Job Types: Full-time, Fresher

Pay: ₹18,313.51 - ₹22,504.76 per month

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Language:

• English (Preferred)

Work Location: In person