Relationship Manager-Housing Finance-Sales

Kotak Mahindra Bank

2 - 6 years

4 - 8 Lacs

mumbai hyderabad pune lucknow chennai bengaluru

Posted:1 week ago| Platform:

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Skills Required

direct sales compliance mortgage housing finance customer service case processing management individual contributor direct selling

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a driven and experienced Relationship Manager to manage and grow the DSA (Direct Selling Agent) or branch channel for mortgage products
This is an individual contributor role focused on driving sales, ensuring compliance, and managing end-to-end case processing
The ideal candidate will have a strong background in mortgage sales, excellent communication skills, and the ability to build and manage relationships with DSAs and internal stakeholders
Manage sales and distribution of mortgage products through DSAs
Empanel new DSAs from the market and drive business growth through them
Train and develop DST (Direct Sales Team) and DSA partners to ensure productivity and compliance
Ensure adherence to KYC and documentation norms as per company guidelines
Ensure timely and accurate closure of disbursement documentation
Liaise with internal departments including Credit, Legal, Technical, RCU, and Operations for smooth case processing
Handle end-to-end processing of customer applications and keep customers and channel partners updated on status
Ensure high levels of customer service and satisfaction throughout the loan lifecycle

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