Regional Recruitment Managers

4 dynamic Regional Recruitment Managers

Responsibilities

Regional Recruitment Delivery:

• Own the end-to-end hiring responsibility for the assigned region.
• Ensure

  timely closure of manpower requirements for Call Center Agents, Field Staff, and Management roles

  .
• Work closely with

  business heads, regional leadership, and functional stakeholders

  to understand workforce plans and hiring priorities.
• Maintain strong pipelines for volume hiring to support

  fast-paced operational needs

  .

Vendor & Partner Management:

• Coordinate and manage recruitment vendors and staffing partners in the region.
• Monitor performance of external agencies to ensure quality and timely supply of candidates.
• Negotiate commercials and ensure adherence to recruitment SLAs and compliance norms.

Process & Stakeholder Coordination:

• Collaborate with

  National Recruitment Coordinator to align hiring efforts with national targets and processes

  .
• Coordinate interviews, assessments, offer rollouts, and onboarding activities at the regional level.
• Ensure a seamless recruitment experience for candidates and hiring managers.

MIS & Reporting:

• Maintain accurate and updated recruitment dashboards and trackers for the region.
• Report progress, hiring status, bottlenecks, and forecasts regularly to the National Recruitment Coordinator.
• Analyze hiring trends, attrition data, and market intelligence to inform recruitment strategy.

Compliance & Documentation:

• Ensure recruitment practices comply with organizational policies and statutory requirements.
• Verify and maintain documentation for all new hires (KYC, employment records, etc.).
• Support background verification and joining formalities for new employees.

Education:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• MBA/PG in HR is preferred but not mandatory.

Experience:

• 3–5 years of experience in regional / multi-location recruitment operations

  , preferably in

  BPO, logistics, field staff hiring, or high-volume recruitment environments

  .
• Proven experience in managing vendor partners and high-volume hiring pipelines.
• Prior experience hiring for Call Center and Field Collection profiles is highly desirable.

Skills & Competencies:

• Strong understanding of recruitment processes and best practices.
• Ability to manage high hiring volumes and tight timelines.
• Excellent communication and relationship-building skills.
• Strong organizational, planning, and multi-tasking capabilities.
• Proficiency in Excel, recruitment MIS, and applicant tracking systems (ATS).
• Results-oriented with a sense of urgency and accountability.