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Regional Operations Manager

Jones Lang LaSalle Property Consultants (India) Pv t. Ltd.

5 - 8 years

7 - 10 Lacs

Bengaluru

Posted:2 days ago| Platform:

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Skills Required

operations management customer service financial operations service delivery property management risk management team management people development process compliance procurement stakeholder engagement hospitality top management retention

Work Mode

Work from Office

Job Type

Full Time

Job Description

What this job involves:

Laser beam focus on operations

At JLL, we put focus on our clients needs, and we want you to do the same as a priority . Youll take charge of all programs that we have for clients properties in the South region of India including Bangalore, Chennai, Hyderabad & Vizag locations . Be it site operations, contract, procurement, financial, or team management, youll ensure our service delivery is at its best. Youll also be our clients eye on all operational matters. Are you open to managing 24x7 operations of our client with the liberty to create your own dream team to deliver as per contractual SLAs In this role, you will promote seamless and competitive operations by collaborating with the top management, and both local and offshore offices.

More importantly, youll support various client-specific programs such as technology launches, trainings and user experience initiatives. Being at the heart of operations management, youll also oversee all key performance indicators in the region and make sure that the team is meeting our clients requirements. Among your other mandates include system integrity audits, reports, team management & growth along with presentations and overall account management.

Developing a dream team

Is people development your passion If so, this job will be a perfect fit for you. In this role, you will lead a team of facilities management expertswhile creating a working environment that promotes collaboration, performance, and personal growth. Youll also play an essential role in boosting our talents career growth and employee retention through trainings and stable succession plans. Do you have a talent for inspiring others In this role you will be at the helm of all things concerning the teams welfare. You will help motivate the team and usher them into victory over difficult business decisions. Likewise, you will serve as an important mediator who will settle rifts and arguments should conflicts arise.

Exceeding client expectations
Meetingor even exceedingclient expectation is a tall order, and this is what we strive for each and every time. Weve gained a solid and positive reputation over the years as a customer-centric company, and your job is to uphold that level of satisfaction. Youll maintain the consistency of our services by working closely with account leads and site teams to develop tailored and innovative solutions. Additionally, youll take charge of the sites financial operations targets, process compliance and risk management.

Sound like you To apply you need to be:

A property management pro

Do you have at least five years experience in facilities, property management, hospitality or related field in multiple countries across Asia Pacific If so, we would be more than happy to work with you. At JLL, well let you fully demonstrate your expertise in property management, planning and organisational skills, and knack for addressing complex operational issues on a daily basis.

An excellent communicator
Youll face a wide range of clients and senior-level officers, so superior oral and written communication skills are essential. Youll also have proven track record of managing and resolving conflicts between client and firm requirements.

A proactive leader

Youll demonstrate a proactive and professional approach to customer service and stakeholder engagement. Your experience in effectively training staff and promoting open and collaborative working relationships are also valued. Are you all out on trying new ideas and working with diverse teams If so, then your can do attitude may just land you this role.

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Regional Operations Manager