Regional Manager - EBO Operations

About Us

Brand Concepts Ltd

Regional Manager – EBO Operations (North & East India)

Key Responsibilities

• Sales & Business Growth
• Drive regional sales to achieve monthly, quarterly, and annual targets.
• Plan and implement strategies to maximize revenue and profitability.
• Identify growth opportunities and align business strategies accordingly.
• Team Leadership & Development
• Recruit, manage, and mentor Area Sales Managers and store leadership teams.
• Conduct regular performance reviews and foster a high-performance culture.
• Drive training and development programs for frontline staff.
• Operational Excellence
• Ensure smooth execution of daily store operations across the region.
• Implement company policies, SOPs, and compliance requirements.
• Maintain high standards in merchandising, hygiene, grooming, and customer service.
• Market Intelligence & Competitor Analysis
• Track regional competitors’ activities and develop counter strategies.
• Stay updated on consumer preferences, retail innovations, and market dynamics.
• Visual Merchandising & Brand Standards
• Ensure consistent implementation of VM guidelines and seasonal updates.
• Maintain brand identity and store presentation at all times.
• Audit & Compliance
• Conduct regular audits for stock, operations, and SOP adherence.
• Ensure financial discipline, inventory control, and shrinkage management.
• Stakeholder Management
• Build strong relationships with mall partners, landlords, and business associates.
• Act as a bridge between HO and regional stores for effective communication.
• Strategic Expansion
• Support in identifying potential new store locations within the region.
• Collaborate with business development teams for feasibility and execution.
• Employee Engagement
• Drive employee motivation, reward, and recognition initiatives.
• Ensure a positive work environment and resolve team-related challenges.
• Travel & On-Ground Supervision
• Visit stores extensively across the North & East region to monitor performance.
• Provide hands-on leadership to ensure operational excellence.
  

Requirements

Preferred Candidate

• Minimum 8–12 years of experience in retail operations with at least 3–5 years in a regional leadership role.
• Strong business acumen with proven track record of achieving sales targets and scaling operations.
• Proficiency in MS Excel, PowerPoint, and retail analytics tools.
• Postgraduate/Graduate in Business Management, Retail Management, or related fields.
• Strong leadership, communication, and interpersonal skills.
• Willingness to travel extensively across North and East India.