Regional Collections Manager

CTC - 25 Lpa

Exp - 12+ years

Unsecured Business Loan Collection

Should have handled 90+ NPA buckets (hard bucket)

What you will work on:

● Ensuring adherence to collection processes in the region, i.e., system allocation, tracking, monitoring

delayed cash deposition; identifying and reporting fraudulent practices.

● Responsible for tracking and controlling the delinquency of the area - Bucket-wise and DPD-wise - and

focusing on non-starters.

● Responsible for reviewing account allocations and collections targets by the bucket to agencies/ in-house

teams.

● Ensuring that the collection agencies and executives adhere to the legal guidelines provided by the law in

force.

● Managing productivity by fixing productivity parameters for Agencies/collection executives; monitoring

performance against set parameters.

● Involved in coordinating and liaising with the legal team to ensure legal action is taken, where required.

Work closely with Risk Management to design collections strategy. This includes segmentation, tools,

technology, geography, and process.

● Development and enhancement of analytics and MIS-driven culture to the project, track and deliver

optimized financial results in collections, recoveries, and expenses.

● Identifying trouble spots and implementing collection-related programs.

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