REF82247R_2025190189 - Senior Program Analyst - IT - Python , Pandas, AI / ML - Nasik - WFO

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.Key Responsibilities

• Design, build, and deploy automation workflows using Power Automate (cloud and desktop flows).
• Develop custom Python scripts to handle automation tasks such as data processing, file handling, and API integrations.
• Integrate Power Automate flows with business applications (SharePoint, Teams, Outlook, Dynamics, etc.).
• Enhance automation with AI/ML models (e.g., document extraction, sentiment analysis, chatbot integrations).
• Debug, test, and maintain automation solutions to ensure reliability and scalability.
• Collaborate with business users to gather requirements and translate them into automated workflows.
• Prepare documentation for flows, scripts, and integration processes.
• (Optional/.NET Add-on) Build and support backend services or APIs in .NET (C#) for advanced automation scenarios.
  

Qualifications

Required Skills & Qualifications

• Education: Bachelor’s degree in Computer Science, Engineering, IT, or related field.
• Experience: 1 year of professional experience in automation or related roles.
• Core Skills:
• Hands-on experience with Microsoft Power Automate (cloud & desktop).
• Strong Python scripting skills for automation and API integration.
• Knowledge of REST APIs and connecting different systems.