Recruiting Operations & Enablement Specialist

Our client is looking for a highly organized, proactive, and detail-oriented Recruiting Operations and Enablement Specialist to be the on-site go-to resource for our growing recruiting team in Bengaluru. In this essential role, you will provide critical support and enablement, ensuring our local and global recruiters have the knowledge and tools they need to be successful and effective.

The ideal candidate will have exceptional attention to detail, outstanding customer service skills, and the ability to create and deliver impactful enablement. You will be instrumental in onboarding new recruiters successfully, ensuring they understand our processes and tools, and directly contributing to the success of our hiring efforts. This is an excellent opportunity for a motivated individual to gain valuable experience in a fast-paced and dynamic global recruiting environment.

Responsibilities:

• Serve as the primary point of contact for recruiters and hiring managers, providing hands-on support for tools, processes, and procedures throughout the entire hiring lifecycle
• Coordinate and deliver effective onboarding for new recruiters by providing them with the necessary training, tools, and resources, and ensuring a seamless experience for both local and global hires
• Develop and present engaging enablement for the global recruiting team on systems, processes, and compliance changes using a mix of live, asynchronous, and written materials
• Maintain and update recruiting knowledge resources by owning documentation, guides, and our internal knowledge base to ensure information is always accurate and accessible
• Own the recruiting enablement calendar, proactively identifying training needs and building new materials to support our team's ongoing development
• Serve as the Greenhouse (applicant tracking system) expert by managing non-technical configurations, supporting ad-hoc reporting, and ensuring data integrity through regular process and data audits
• Support the improvement of key recruiting programs by assisting with special projects, change management, and the planning and execution of our employee referral program

Qualifications:

• 5+ years of relevant experience in recruiting operations or enablement
• Demonstrated experience in creating and delivering training through multiple channels to diverse audiences
• Proficiency with Greenhouse, including the ability to troubleshoot and train recruiters on system usage and non-technical configuration requests
• Experience with data analysis and reporting, with the ability to handle ad-hoc requests
• Experience with sourcing and assessment tools (such as Gem and CodeSignal), background checks, and HRIS systems and onboarding (Workday is a plus)

You'll be a great fit if you have:

• Strong attention to detail and willingness to solve problems
• Excellent communication skills, with the ability to communicate across all levels of the organization
• A collaborative, team-player attitude and ability to evaluate and anticipate needs from multiple stakeholder perspectives
• A strong customer service mindset and a proactive approach to supporting recruiting teams, including meeting service level agreements (SLAs)