551 Query Handling Jobs - Page 18

Looking for individuals with excellent verbal and written communication skills to join our team in Kolkata and help the customers with their query. Share your CV with HR Srishti on WhatsApp @ 8864812637 Required Candidate profile - Excellent communication skills - Freshers and Experienced folks are welcomed - Willing to work in rotational shifts from office - Available to join on immediate basis

Overview: As a Customer Support Executive, you'll address and resolve customer queries, process requests, and maintain accurate records. This role involves direct communication with customers to ensure efficient resolution of their needs. Key Responsibilities: Resolve customer queries via various communication channels (Chat Support, Calling, Email). Process customer requests, including changes to registration, service pauses, and referrals. Meet daily performance targets set by the team lead. Perform additional tasks as assigned. Required Skills: Clear communication and strong problem-solving abilities. Emotional intelligence and professionalism in customer interactions. Attention to detail...

Role & responsibilities Dossier Preparation in CTD/ACTD/Country Specific Formats 2. Re-registration and Renewal Application 3. Variation Application 4. Queries Handling 5. DMF Activity 6. Artwork Review (Carton/Foil/Label/Insert/Shipper) 7. Pack Insert Preparation as per Country Guideline 8. Documents and Sample Collection Activity from F&D, QA, QC and Store department for registration requirement. 9. Documents Review Knowledge: Pharmaceutical Development Report, Process Validation Protocol & Report, Excipients Specifications/MOA, Finished Product Specification/MOA, Packing Material Specification/MOA, COA, Stability Study Protocol & Report, MFR, BMR, BPR, Clinical/Non Clinical Literature Sea...

Role & responsibilities Investigate and resolve payroll related queries from employees promptly Collaborate with the payroll team to address complex issues and discrepancies Respond assigned queries with clarity and professionalism within TAT Translate payroll jargon into easily understandable language for all employees Stay up-to-date on client specifications Demonstrate empathy and understanding in every interaction Strive to turn every client query into a positive experience Preferred candidate profile Good communication skills in English both written and verbal. B. Com Graduates Any Queries, Kindly connect with us Monisha HR: 8778154673 / Mail ID: monisha.r@allsectech.com

Hi Job Professionals, Exciting Career Opportunity with a Leading Multinational BPO Gurgaon Customer service is the support provided to customers before, during, and after they purchase or use a product or service. The goal is to ensure customer satisfaction by answering queries, resolving issues, and providing assistance through phone, chat, or email. Position: International Voice Process Location: Gurgaon CTC: Up to 3.5 LPA ( With other allowances / Benefits) Working Days: 5 Days a Week Perks: Both Side Cab Facility Roles & Responsibilities: Handle inbound and outbound calls from international customers Resolve customer queries, complaints, and issues professionally Provide accurate informa...

Query Function Apps Script, Array Formula Google Sheet function Google Form Creation Import Range Query Function Array Formula Data Analysis Coordinate with other Departments Required Candidate profile Gender Male Age above 30 years

About the Role: We are seeking a proactive and customer-focused individual to join our team as a Customer Support Executive. In this role, you will be the first point of contact for our users, assisting them with queries, troubleshooting issues, and ensuring a seamless customer experience across all our products Responsibilities : Respond promptly to customer inquiries via chat, email, and phone. Resolve product issues by clarifying the customer's complaint, identifying the cause, and offering appropriate solutions. Maintain deep knowledge of the companys products and provide accurate guidance. Escalate complex or unresolved issues to relevant departments and follow up to ensure resolution. ...

Roles and Responsibilities Manage customer queries through various channels (email, chat, phone) to ensure timely resolution. Handle escalations effectively by identifying root causes and implementing solutions. Analyze sales data using advanced excel skills to identify trends and areas for improvement. Develop reports and dashboards to track key performance indicators (KPIs) such as customer satisfaction ratings. Collaborate with cross-functional teams to resolve complex issues related to order management. Desired Candidate Profile 2-4 years of experience in a similar role with expertise in CRM tools like Zoho CRM or Salesforce CRM. Advanced proficiency in English language with excellent co...

Job Title: SAP P2P Executive ( Hybrid ) | Location: Gurgaon | Experience: 2+ years | Salary 6-6.5 LPA | Contact: Mayank - 9990735099 (WhatsApp or Call) Note: If you want your CV shortlisted, Copy, Paste and fill out the below form for a better response. Job Apply Link: https://shorturl.at/0Xtm6 Title: SAP P2P Executive ( Hybrid ) Experience: 2+ years SAP P2P experience Salary: 6 - 6.5 LPA Shift timings: 9:30am - 6:30pm ( 5 Days Working ) P2P process Related Creation, modification and closure of Purchase requisitions and Purchase orders in SAP. Ownership with timely follow up with the stakeholders for the release of Purchase *Requisitions and Purchase orders. Train and advise system users, an...

Provide first line of support to the customer 24*7. Answers customer queries raised regarding the product. Troubleshoot customer application software issues and follow ups till completion. Understand the issue reported by the customer, analyse and report it in the reporting system Resolve support issues with a focus on root cause analysis to reduce recurring issues. Work closely with the rest of the support team members to resolve issues quickly and efficiently. Keep technical skills and product knowledge up to date through self-efforts and internal training. Maintain high level of customer satisfaction and product quality. 2+ Years (preferred Applicant with Programming / Customer support Ba...

Criteria :Any graduate with minimum1 year of experience in international voice process Night shift [5 days working +2 days rotational off] CTC : Upto5.75 LPA +Allowances and Incentives Location: Pune / Bangalore Contact Jyoti[9784183889]

Hiring HR Business Partner with 3–6 yrs exp. Must have UI/UX hiring exp, strong HR compliance knowledge, excellent communication, and hands-on with Zoho People & Zoho Recruit. Confident, presentable, and proactive. Required Candidate profile Sure! Here's a bullet-point format with just the required skills in 300 characters: UI/UX hiring HR compliance Zoho People & Zoho Recruit Excellent communication Confident, Employee engagement

Job Description Skill required : HR-Service Desk Voice Support Designation : Customer Contact Comms Associate Years of Experience : 1 to 4 years Nature of work: Provide recruitment and onboarding support to new employees Updating personal records (Address, Name, emergency contact details) of the employees Helping employees process their timesheets, updating payroll records and answering paystub related questions thus ensuring that employees are compensated correctly and on time. Helping employees obtain their verification of employment Helping hiring managers in the recruitment process Manage employee grievance queries Administer or change benefits, health plans, retirement plans, etc. Educa...

Role & responsibilities Call, engage and qualify daily inbound/outbound leads / database. Explain product/service features, send follow-up emails/WhatsApp decks, and schedule demos with the sales manager. Maintain accurate lead status and call notes in Zoho CRM. Convert qualified leads into paying customers Achieve weekly call, demo-booking, conversion, and revenue targets Handle basic objections, escalate complex queries, and ensure a positive customer experience. Upsell/cross-sell additional services during renewal or feedback calls. Coordinate with the digital-marketing team for campaign feedback. Preferred candidate profile Experience & Education 0-2 years in telesales, inside-sales, cus...

Company - Preschool & Daycare Designation - Centre Head Working days - 6 Days a week(Immediate Joining) Timings :- 9:30-6pm Preference : - Healthcare, Hospitality & Aviation Industry Role Description This is a full-time on-site role for a Center Head at Ipsaa. The Center Head will be responsible for overseeing the day-to-day operations, managing staff, ensuring quality child care, maintaining a safe and stimulating environment, and fostering positive relationships with parents and the community. Qualifications:- Experience in managing child care facilities or educational programs Strong leadership and communication skills Ability to multitask and work effectively in a fast-paced environment ...

Hi Jobseekers!! Greeting from ShiningstarsITPL!!! Job Title: Customer Service Executive MNC BPO (NCR Location) Location- Noida Industry: BPO / Call Centre / ITES Department: Customer Success, Service & Operations Role Category: Voice / Non-Voice Employment Type: Full Time, Permanent Job Description: We are hiring enthusiastic and customer-focused individuals for the position of Customer Service Executive at a leading Multinational BPO located in the NCR region . This is a great opportunity for freshers and experienced candidates looking to start or grow their career in the customer service domain. Key Responsibilities: Handle inbound and outbound customer calls professionally. Provide accura...

Role & responsibilities A key value for this role would be problem solving outlook and detail oriented. This role would be requiredto coordinate with internal teams like Operations and Engineering from time to time to solve product andApp related queries. This role is dynamic in nature so the candidate should have a bias for userexperience on App and hence understand the domino effect of the issues. One key expectation from theperson who will handle this responsibility is grievance handling mechanism. Candidate should be able totake ownership of the tasks assigned to him and should be able to effectively manage time. Should be able to comprehend SOPs and process guidelines to solve queries. ...

About the company: A pro education NBFC registered with the Reserve Bank of India poised on serving the financing gaps in the Indian Education Sector, with its focus on students and scaling the education infrastructure through innovative financial solution delivery. Auxilo aims to serve aspiring students across segments, be it Graduate or Post Graduate courses in India or Overseas in countries like US, UK, Canada, New Zealand, Germany, Australia and any upcoming student attractive countries. Job Description: Key Responsibilities: 1. Client Meetings: - Meet with prospective clients (In office) to discuss and understand their financial needs. - Effectively communicate the details and intricaci...

Role & responsibilities Job description Account Opening & Maintenance: Processes account opening, account maintenance & account closure related formalities as per YBL process Handles customers enquiries and instructions, whilst ensuring that the Banks delivery standards are met in achieving total customer satisfaction. e.g. timely checking of account opening documentation, opening of Accounts etc. Ensures adherence to process & documentation standards (e.g.,forms/checklists, welcome calling, approvals, etc.) Ensures timely follow up with Sales RMs of all BUs for resolution of any outstanding deferrals. Transactions: Ensures proper scrutiny of all transactional documents submitted by the cust...

Job Description: Responsible for ensuring zero defect complaints Management for the unit To ensure accurate and error free compliant management for the complaints recieved at the call centre pertaining to cards liabilities assests etc as they case may be To ensure complete and accurate complaint resolutions within the defined TATS To Ensure process compliance as per the set audit and SQ guidelines TATS Minimum experiences in years 0-2 , exposure to Banking preferable and Candidates with prior customer service background are preferred. Note : carry this post in your Mobile to show as gate pass

Job Title: DDGS Sales Manager Location : Bangalore Department : Sales & Marketing Animal Feed Division Reporting To : Head Byproducts Sales / Business Head Education : MBA (Agri Business/Sales) Job Summary Our client is seeking a dynamic and result-driven DDGS (Distillers Dried Grains with Soluble) Sales Manager to lead and expand our byproduct sales operations. The ideal candidate will be responsible for driving sales of DDGS across livestock feed markets (poultry, cattle, aquaculture), building strong distributor and end-customer relationships, and creating market awareness about the nutritional and commercial value of DDGS. Key Responsibilities Sales & Business Development : Identify and ...

Role & responsibilities Job description Account Opening & Maintenance: Processes account opening, account maintenance & account closure related formalities as per YBL process Handles customers enquiries and instructions, whilst ensuring that the Banks delivery standards are met in achieving total customer satisfaction. e.g. timely checking of account opening documentation, opening of Accounts etc. Ensures adherence to process & documentation standards (e.g.,forms/checklists, welcome calling, approvals, etc.) Ensures timely follow up with Sales RMs of all BUs for resolution of any outstanding deferrals. Transactions: Ensures proper scrutiny of all transactional documents submitted by the cust...

Handle outbound calls in a voice process, addressing customer queries, concerns, and requests professionally. Flexibility to work in day and night shifts as required. HSC qualification or equivalent educational background. Required Candidate profile Strong customer service orientation with a focus on delivering exceptional service. Ability to work from the office and adhere to established work schedules. Freshers are welcome to apply Perks and benefits Salary+Attractive Incentives

to manage customer relations and post-sales operations for a reputed real estate developer. The role involves handling client queries, Email, Legal, coordinating documentation, payments, handovers, and ensuring high customer satisfaction.

Responsibilities: * Answer phone calls * Schedule appointments & manage front desk operations * Solve patient's query properly * Guide the patient properly over the phone * Date entry in the computer software * Proper Documentation Over time allowance Annual bonus Leave encashment Gratuity Provident fund Job/soft skill training