423 Query Handling Jobs - Page 16

Job Description Billing - Dispute Management Responsible for handling and resolving billing disputes raised by customers or clients. Review and analyze billing records, invoices, and related documentation to identify discrepancies or errors. Communicate with customers or clients to gather additional information and clarify billing concerns. Investigate billing issues, including researching transaction histories and coordinating with relevant departments. Collaborate with internal teams such as sales, customer support, and finance to resolve disputes and ensure accurate billing. Experience in Billing and Uploading invoice on job portals Experience on handling disputes Hands on experience on c...

We are hiring for - Officer Customer Care-Virtual Care Location - Shillong Freshers with very good communication skill, can also apply. Please carry Government Photo ID proof at the interview venue. Job Description : Customer Interaction & Query/Complaints Management - Job Role includes, handling of inbound calls received from customers enquiring details of the product holdings, product or process related information. (for any / all products areas like Credit Cards, Bank A/Cs, Deposits, Loans, Depositories, Mutual Funds, Debit Cards, Prepaid & Forex Cards or any other Direct Banking related calls) Call Quality: Deliver service quality in order to achieve Quality benchmarks defined from time ...

Role & responsibilities Respond to customer inquiries and issues via various channels, including phone, email, chat, and social media, in a timely and professional manner. Listen actively to understand customer needs and concerns, demonstrating empathy and patience. Provide accurate, complete, and up-to-date information to customers regarding products, services, policies, and procedures. Handle customer complaints and difficult situations with professionalism and a focus on resolution. De-escalate situations and turn negative experiences into positive ones.

Responsibility Make sales calls to potential and existing customers. Answer incoming calls and provide product details. Explain product features, benefits, pricing, and usage. Record every interaction and lead status in CRM system. Address and overcome customer objections. Maintain regular follow-up with leads and pending cases. Ensure customer satisfaction post-purchase. Meet or exceed daily, weekly, and monthly sales goals. Work with other departments to resolve client issues. Participate in promotional campaigns or contests.

Role & responsibilities Greet and welcome visitors with a warm and positive attitude and direct them to the concerned person. Answer and direct calls, emails, and inquiries efficiently. Oversee front-desk operations. Manage office supplies inventory and ensure timely procurement. Assist in organizing events, meetings, and employee engagement activities. Support administrative tasks such as filing, data entry, and document management Collaborate with other departments for smooth office operations Skills required: Good communication and interpersonal skills Proficiency in MS Office (Word, Excel, Outlook, Teams) Strong multitasking and organizational abilities Ability to handle sensitive inform...

Urgent Hiring For "Banking Operations Executive" Experience - Minimum 1 year of Email Shift- Rotational Excel experience is required.{ VLOOKUP, HLOOKUP, PIVIOT TABLE} Package - 3 LPA - 3.5 LPA location - Chandivali HR Arti 9522754537

Role & responsibilities Provide prompt and courteous customer support through various channels, including phone, email, and chat. • Address customer inquiries, concerns, and issues in a timely and effective manner. • Assist customers with product information, order processing, and issue resolution. • Collaborate with other departments to ensure a seamless customer experience. • Maintain accurate records of customer interactions and transactions. • Stay up-to-date with product knowledge and company information to provide accurate and relevant information to customers. • Identify and escalate priority issues to the appropriate department or individual. • Proactively identify opportunities to i...

Address customer inquiries, concerns, and complaints via phone calls in a professional and courteous manner. Provide accurate and timely resolutions to ensure customer satisfaction. Required Candidate profile Perform duties from the office premises, adhering to company policies and guidelines. Collaborate effectively with team members and supervisors to deliver exceptional customer service. Perks and benefits 10% Incentive on Salary/week

Candidates who has good at communication and have act instance. market research, able to handle queries Identify, evaluate, and onboard vendors based on business requirements. Maintain strong relationships with existing vendors and negotiate contracts. Ensure timely procurement of goods/services while optimizing cost and quality. Monitor vendor performance and compliance with contractual agreements

Manage TDS & GST Compliance including preparation and filling of returns and addressing replies to tax authorities . Provide guidance on tax planning & compliance for clients , ensuring adherence to applicable laws . Assit in Audit Required Candidate profile CA Pass out before 2020 can only apply

looking for experienced executive & Escalation Specialist to liaise with customers to resolve escalations & complaint from our clients Communicate directly with customers, suppliers & internally with team & senior management Call 9235457455 Deepti

Should have pleasant matured personality, good communication skills, computer literate, entrepreneurial ability, self initiative. Job involves telephonic coordination with customers, follow up, offer quotations, negotiate and procure orders etc. Required Candidate profile B.Sc. / B.E. / D.M.E./ B.C.A./ B. Com.

We are hiring for - Officer Customer Care-Virtual Care Location - Kolkata Freshers with very good communication skill, can also apply. Please carry Government Photo ID proof at the interview venue. Job Description : Customer Interaction & Query/Complaints Management - Job Role includes, handling of inbound calls received from customers enquiring details of the product holdings, product or process related information. (for any / all products areas like Credit Cards, Bank A/Cs, Deposits, Loans, Depositories, Mutual Funds, Debit Cards, Prepaid & Forex Cards or any other Direct Banking related calls) Call Quality: Deliver service quality in order to achieve Quality benchmarks defined from time t...

We are hiring for - Officer Customer Care-Virtual Care Location - Shillong Freshers with very good communication skill, can also apply. Please carry Government Photo ID proof at the interview venue. Job Description : Customer Interaction & Query/Complaints Management - Job Role includes, handling of inbound calls received from customers enquiring details of the product holdings, product or process related information. (for any / all products areas like Credit Cards, Bank A/Cs, Deposits, Loans, Depositories, Mutual Funds, Debit Cards, Prepaid & Forex Cards or any other Direct Banking related calls) Call Quality: Deliver service quality in order to achieve Quality benchmarks defined from time ...

1) Acquire and handle UHNI / HNI clients for PCG (Private Client group) having per client ticket size of Rs.25Lac and above. 2) Advising UHNI/ HNI clients on Equity, Derivatives, currency & commodity Markets and generate Revenue from them. 3) Cross selling Third Party Products like products like MF (Mutual Funds), PMS (Portfolio Management Services), AIFs (Alternate Investment Funds). 4) Handling Queries & complains of client's & solving it within TAT. 5) Should apply deep market understanding & Advance strategies to increase book size & revenue. 6) Profiling clients by conducting in depth review of client's financial requirements, analysing information & recommending portfolios. 7) Monitori...

Role & responsibilities Experience in warehouse manpower management. Manage agencies for WH manpower: Provide manpower for shortlisting within a TAT of 24 hours Documents closure for new joining Assist in candidate interviews, selection and onboarding process Coordinate with Various Manpower Agencies Retention of WH manpower: 90% 1 month retention of manpower Engagement at WH levels through Store manager and Agencies Understand competitive salary being paid in the market Life cycle management of WH manpower: Handle payout queries Manage ID card, t-shirt roll out etc. handle incentive calculation and payouts Data management and sharing reports with stakeholders Preferred candidate profile Edu...

Role & responsibilities Experience in warehouse manpower management. Manage agencies for WH manpower: Provide manpower for shortlisting within a TAT of 24 hours Documents closure for new joining Assist in candidate interviews, selection and onboarding process Coordinate with Various Manpower Agencies Retention of WH manpower: 90% 1 month retention of manpower Engagement at WH levels through Store manager and Agencies Understand competitive salary being paid in the market Life cycle management of WH manpower: Handle payout queries Manage ID card, t-shirt roll out etc. handle incentive calculation and payouts Data management and sharing reports with stakeholders Preferred candidate profile Edu...

Hi Jobseeker, Greeting from ShiningStars! We are hiring for Multinational BPO at Bengaluru. Process - Voice Process Graduation is Mandatory! Candidate should be fluent in English and Hindi Salary - upto 3 LPA plus Quarterly Bonus Key Responsibilities: Handle inbound and outbound customer calls/emails/chat inquiries in a professional manner. Collaborate with internal teams to resolve escalated or complex issues. Maintain a positive and professional tone when communicating with customers. Follow established protocols and guidelines for customer support procedures. Continuously improve product knowledge to assist customers effectively. Required Qualifications and Skills: Any Graduate . Excellen...

Work from Office ( Gurgaon , Mohali & Indore ) Education- Graduate Fresher or Exp ( Excellent in English) Sal- 18k to 35k ctc 5.5 working days immediately joining Hr - 9930294844 https://forms.gle/U7A8iyGTshnR6H5b9

Job description Build and maintain relationships with the entire customer base assigned; by ensure constant engagement with customers during the life cycle and moments of planned spontaneity. Planned wow moments executed to perfection at important stages in the customer lifecycle like welcome, agreement and handover of possession Responsible in maintaining MIS and closely work for Preparation of Final work Report. Co-coordinating with the internal partners and middle office teams for the process improvement & updating the MIS report logic's. Responsible for handling customers of Lawns & Beyond project contains entire customer data base. Attending customers who visit HO with their queries to ...

Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their concerns and provide solutions. Provide excellent customer service by responding promptly to customer inquiries and resolving issues efficiently. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to ensure seamless communication and effective issue resolution.

HI JOBSEEKERS !!! GREETINGS FROM RECOUP INFO !! We are looking for talented Customer Support Executives for our dynamic BPO team in Lucknow. If you have a passion for delivering outstanding customer service and possess excellent communication skills, this is the perfect opportunity for you! WORK FROM OFFICE Process- Customer Support Executive (Blended process) Key Responsibilities:- Handle inbound and customer queries via call , email, or chat. Provide accurate and helpful information about our products/services. Resolve customer issues in a timely, professional, and friendly manner. Maintain a high level of customer satisfaction by addressing concerns and queries. Keep accurate records of c...

We are hiring for International Voice/Chat/Email/Technical support Executive ,Jaipur CTC + IJP (Internal Job Posting) (It is work from office only) Graduate / Under Graduate both can apply Skills required - Good English Communication (Written & Spoken) Salary - 16,000 to 38,000 per month based on experience level Working - 5 days & Rotational Shift Cab facility available Deductions PF, Gratuity and Mediclaim from fixed CTC . Benefits:- Candidate can apply for an IJP (Promotion) after 9 months. Salary increments every year basis performance Interview Mode : Direct Walk-in Location- Pratap Nagar Address: 134, opposite D-mart, Sanganer, Sector 5, Pratap Nagar, Jaipur, Rajasthan 302033

We are hiring for International Voice/Chat/Email/Technical support Executive ,Jaipur CTC + IJP (Internal Job Posting) (It is work from office only) Graduate / Under Graduate both can apply Skills required - Good English Communication (Written & Spoken) Salary - 16,000 to 38,000 per month based on experience level Working - 5 days & Rotational Shift Cab facility available Deductions PF, Gratuity and Mediclaim from fixed CTC . Benefits:- Candidate can apply for an IJP (Promotion) after 9 months. Salary increments every year basis performance Interview Mode : Direct Walk-in Location Sitapura Address: E-142 & 143, IT Park Rd, Sitapura Industrial Area, Sitapura, Jaipur, Rajasthan 302022

We are hiring for International Voice/Chat/Email/Technical support Executive ,Jaipur CTC + IJP (Internal Job Posting) (It is work from office only) Graduate / Under Graduate both can apply Skills required - Good English Communication (Written & Spoken) Salary - 16,000 to 38,000 per month based on experience level Working - 5 days & Rotational Shift Cab facility available Deductions PF, Gratuity and Mediclaim from fixed CTC . Benefits:- Candidate can apply for an IJP (Promotion) after 9 months. Salary increments every year basis performance Interview Mode : Direct Walk-in Location Mansarovar Address: Shop No.10, 11, Shipra Path, RIICO Industrial Area, Mansarovar, Jaipur, Rajasthan 302020