Tele-sales / Tele-Calling Executive

Idealizeer Content Solutions

1 - 3 years

1 - 2 Lacs

Pune

Posted:6 hours ago| Platform:

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Skills Required

Target Achievement Telesales Calling Cold Calling Outbound Calling Communication Skills Lead Generation Telecalling Query Handling MS Office Data Entry Objection Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Call, engage and qualify daily inbound/outbound leads / database.
Explain product/service features, send follow-up emails/WhatsApp decks, and schedule demos with the sales manager.
Maintain accurate lead status and call notes in Zoho CRM.
Convert qualified leads into paying customers
Achieve weekly call, demo-booking, conversion, and revenue targets
Handle basic objections, escalate complex queries, and ensure a positive customer experience.
Upsell/cross-sell additional services during renewal or feedback calls.
Coordinate with the digital-marketing team for campaign feedback.

Preferred candidate profile

Experience & Education

0-2 years in telesales, inside-sales, customer support, or BPO voice process. Freshers with strong communication skills and a flair for selling are welcome.
Certifications in marketing/sales/CRM is an advantage

Sales & Technical Skills

Demonstrated ability (or strong aptitude) to achieve
lead-to-sale conversions
and exceed monthly KPIs.
Familiarity with CRM platforms (Zoho, Salesforce, Freshsales, etc.) and basic MS Excel / Google Sheets for lead tracking and reporting.

Core Competencies

Persuasion, objection handling, and rapport-building within the first minute of a call.
Target-driven mindset with meticulous attention to call notes and pipeline hygiene.

Personality Traits

Energetic, and self-motivated to bounce back from rejection quickly.
Quick learner keen on understanding tech-enabled solutions.
Professional work ethic, punctual, and ready to work from our office

Incentives

Incentives will be offered based on performance.

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