Role & responsibilities Call, engage and qualify daily inbound/outbound leads / database. Explain product/service features, send follow-up emails/WhatsApp decks, and schedule demos with the sales manager. Maintain accurate lead status and call notes in Zoho CRM. Convert qualified leads into paying customers Achieve weekly call, demo-booking, conversion, and revenue targets Handle basic objections, escalate complex queries, and ensure a positive customer experience. Upsell/cross-sell additional services during renewal or feedback calls. Coordinate with the digital-marketing team for campaign feedback. Preferred candidate profile Experience & Education 0-2 years in telesales, inside-sales, customer support, or BPO voice process. Freshers with strong communication skills and a flair for selling are welcome. Certifications in marketing/sales/CRM is an advantage Sales & Technical Skills Demonstrated ability (or strong aptitude) to achieve lead-to-sale conversions and exceed monthly KPIs. Familiarity with CRM platforms (Zoho, Salesforce, Freshsales, etc.) and basic MS Excel / Google Sheets for lead tracking and reporting. Core Competencies Persuasion, objection handling, and rapport-building within the first minute of a call. Target-driven mindset with meticulous attention to call notes and pipeline hygiene. Personality Traits Energetic, and self-motivated to bounce back from rejection quickly. Quick learner keen on understanding tech-enabled solutions. Professional work ethic, punctual, and ready to work from our office Incentives Incentives will be offered based on performance.