551 Query Handling Jobs - Page 17

1.Customer and General Mailbox handling 2.DIABOS Internal Coordination 3.Handover Report 4.Customer / Agent Query Resolution 5.User Maintenance 6.Tariffs / Contracts Maintenance 7.Vessel / Port / Agent Maintenance 8.Bank Account Maintenance 9.Compliance Checks for all 3rd Parties / Banks 10.Build Cordial Agency Relations 11.Agent Feedback Database Maintenance 12.Agent Issue Resolution

1. Resolve customer complaints via Call. 2. Responding to customer inquiries. 3. Ensure customer satisfaction & provide professional support. 4. Proper resolution to customer Queries. 5. salary up to 35k if interested Call @ Pragati 7379547131

We are a fast-growing, excellence-oriented mutual fund distribution and fintech firm with a focus on delivering exceptional solutions to our clients. As we grow our operations catering to domestic/NRI /retail and ultra-HNI clients, we are seeking a focused, detail-oriented and experienced Operations Associate to join our team immediately. Who are we? Cambridge Wealth is a respected brand in the wealth segment, having won awards from BSE as well as Mutual Fund houses. Our clients include renowned professionals from various industries. What you will do: Client onboarding: Facilitate smooth onboarding of new clients, including High Net Worth Individuals (HNIs), Ultra High Net Worth Individuals ...

You should have a minimum of 2 to 3 years of Clinical Data Management experience. It is essential to have exposure to Study Start-up, Conduct, and Study Closeout. If you do not have experience in all three phases, you should have good exposure to a minimum of two phases. Hands-on experience with Rave (Medidata) or Veeva EDC is a must. You must possess the following skills: - Setup experience with knowledge of DMP (Data Management Plan) creation, Edit check creation, Data Transfer specification creation, and UAT knowledge (not mandatory). - Conduct experience including Data Cleaning (Query Handling), Postproduction Changes, SAE reconciliation, LAB Reconciliation, ECOA/EPRO Reconciliation, PK/...

Responsibilities: * Provide investment advice & financial planning solutions * Manage client queries & problems with expertise * Execute wealth management strategies * Handle client interactions with care

Teleperformance is hiring for young talents/ Immediate joining Requirements for Ecommerce Work from home: Requirements: Should have excellent communication skills. Should be fluent in English Must have minimum 1 Year of experience Customer support. Job Details: Work From Home. Virtual interview. Immediate joiners preferable. Day Shifts 24/7. 6 days working, 1 days rotational off. Salary - 23000 CTC System Requirement: Laptop- i5 processor, 8GB, Windows 10 WIFI- 50 MBPS USB headset If interested send me your resume through WhatsApp - 7619331123

looking for experienced executive & Escalation Specialist to liaise with customers to resolve escalations & complaint from our clients Communicate directly with customers, suppliers & internally with team & senior management Call 9235457455 Deepti

Maintain and process client documentation (KYC, account opening forms, nomination forms, etc.) Coordinate with the Relationship Managers and Sales team for timely data entry and follow-ups. Update and manage CRM systems, Excel sheets Required Candidate profile Prepare MIS reports and summaries for management. Handle customer service backend tasks like updating details, resolving queries (non-voice). please share me your cv at capitalplacement21@gmail.com

Job Title: Customer Support Executive Location: Hyderabad (On-site) Company: Algohire.ai Experience: 13 years Employment Type: Full-time About Algohire.ai Algohire.ai is an intelligent recruitment automation platform designed to simplify hiring for modern recruitment teams. We empower companies to streamline candidate engagement, testing, and interview management. Key Responsibilities Attend and manage inbound calls from candidates, test centers, and clients efficiently. Provide clear and professional resolution to queries related to product usage, assessments, and technical issues. Handle high call volumes (200+ calls/day) during peak times or urgent escalations. Communicate technical issue...

Dear Candidate, We are looking at candidates with excellent communication skills who can clear the assessments. Responsibilities: Manage customer queries via phone banking & outbound calls Provide exceptional service through inbound voice processing Handle incoming calls with expertise Resolve issues promptly as CSR Cross-selling and up-selling part of your KPI. Role Eligibility: We need candidates with excellent English communication skills Both Graduates and PG can apply even Freshers. Age Limit - 35yrs Rotational shifts and rotational week offs with 5 days working No night shift for female candidates No transportation provided Interested candidate can revert back with updated resume on qc...

Hi Folks, Greetings!! We are looking for talented and experienced opeartions candidates willing to grab a amazing career opportunity at Plan Ahead, a leading and award winning wealth advisory company in the industry. Location: Andheri West, Mumbai Experience : Minimum 4 years or relevant experience + NISM VA certification Job description: Portfolio data management and website data updating and maintenance of the company database and mobile app data on daily basis, Account opening, Providing documentation support for various investment products like mutual funds, stocks, FDs, bonds, PMS, and other financial products , and various platform and compliance and KYC paperwork Client communication ...

CSR will be responsible (in person, on phone, or via email) and assist them with their queries provide detailed information about vehicles, features & promotions Handle & resolve customer complaints or escalate issue follow up with customers

The General Ledger Lead Associate position in Mumbai requires a candidate with 4 to 6 years of relevant industry experience. The ideal candidate should have a Commerce or Accounts Graduate background and possess expertise in General Ledger processes within a BPO environment. Proficiency in ERP systems, excellent written and verbal communication skills, knowledge of MS Office, and the ability to work effectively under pressure and meet deadlines are essential for this role. The responsibilities of the General Ledger Lead Associate include team handling, escalating issues to the supervisor when necessary, prioritizing tasks such as handling escalated queries, and working both independently and...

You have 2 to 3 years of minimum Clinical Data Management experience. You must have exposure to Study Start up, Conduct, and Study Closeout. If you do not have experience in all three phases, you should have good exposure to a minimum of two phases. Hands-on experience with Rave (Medidata) or Veeva EDC is a must. In terms of setup, you should have knowledge of DMP (Data Management Plan) creation, Edit check creation, Data Transfer specification creation, and some understanding of UAT (User Acceptance Testing) although it's not mandatory. Your experience in conducting tasks should include Data Cleaning, Query Handling, Postproduction Changes, SAE reconciliation, LAB Reconciliation, ECOA/EPRO ...

As an intern, you will be responsible for generating leads from both existing and cold markets. Your primary tasks will include understanding customer needs, handling queries, resolving issues, and maintaining strong client relationships. The company you will be working with is Reliance Capital Limited, which serves as our parent organization and spiritual guide. It is among the largest private sector non-banking financial services companies in India. Our sister concerns include leading companies in various sectors such as asset management, mutual funds, life, general, and health insurance, commercial and home finance, equities and commodities broking, wealth management services, distributio...

Job description: Teleperformance is a French MNC with operations in 100+ countries. We are recruiting candidates who wish to work and grow their career in the Customer Service Industry. If you can speak English along with any of the below mentioned languages, you can apply and directly walk-in to our Ambattur office for an interview. Address given below . Role: Customer Retention - Voice / Blended Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Requirements: Freshers or experienced can apply (Graduation mandatory). Typical Customer Support/ Customer Service executive. Must know languages : Kannad...

Sr. Executive Incidents Management System Centre Handling inbound and outbound calls that include calls for Preventive maintenance, ATM updates / custodians/ Vendors and other calls from FLM/ SLM Support Co- ordination with different departments (Field/ UPS/ CRA/ OEM vendors) Handling the escalation from Internal/ External sources and maintain a healthy relationship with all the stakeholders Providing online technical support to field engineers and Electrician FLM and SLM Follow up & Alert handling/ Escalation handling Incident Management & Logging of Complaints Ensuring minimum ATM downtime associated with ATM Hardware / Network / Power Responsibilities: Monitoring of ATMs as well as Coordi...

Sr. Executive Incidents Management System Centre Handling inbound and outbound calls that include calls for Preventive maintenance, ATM updates / custodians/ Vendors and other calls from FLM/ SLM Support Co- ordination with different departments (Field/ UPS/ CRA/ OEM vendors) Handling the escalation from Internal/ External sources and maintain a healthy relationship with all the stakeholders Providing online technical support to field engineers and Electrician FLM and SLM Follow up & Alert handling/ Escalation handling Incident Management & Logging of Complaints Ensuring minimum ATM downtime associated with ATM Hardware / Network / Power Responsibilities: Monitoring of ATMs as well as Coordi...

Role & responsibilities :- 1. Counselling parents and students and informing them about various career options available in Universities. 2. Making outbound calls, cold calls and receiving admission enquiries. 3. Maintaining the record of conversation on provided CRM. 4. Developing innovative communication strategies and enrollment plans in coordination with senior management to attract and enroll more students. 5. Handling the end-to-end admission process and facilitating the entire enrollment process. 6. Resolving queries of students and their parents related to courses, and the admission process. Desired Candidate Profile :- 1. Experience in admission counseling 2. Self-Motivator & drive ...

Job Title : Customer Service Executive Location : New Delhi /Gurgaon Department : Customer Service Employment Type : Full-time About Lenskart: Lenskart is Indias leading eyewear brand, focused on delivering world-class products and exceptional customer experiences. With a strong presence online and offline, we are redefining the way people see and shop for eyewear. Join us and be a part of a customer-obsessed team thats transforming vision care for millions. Role Summary: We are hiring Customer Service Executives under the Universal Support model. In this role, you will handle customer queries and issues across all major channels inbound and outbound voice calls, chats, emails, and social me...

Maintain and process client documentation (KYC, account opening forms, nomination forms, etc.) Coordinate with the Relationship Managers and Sales team for timely data entry and follow-ups. Update and manage CRM systems, Excel sheets Required Candidate profile Prepare MIS reports and summaries for management. Handle customer service backend tasks like updating details, resolving queries (non-voice). please share me your cv at capitalplacement21@gmail.com

As a member of our team, you will be responsible for performing Delta Refresh on a daily basis. Handling queries efficiently through our ticketing tool within the specified Turnaround Time (TAT) related to OSWALD and Park & Post will be a key part of your role. Your analytical skills will be put to the test as you analyze and provide solutions for queries regarding Journals, ICO Agreement, etc. Approving Application Access requests and supporting the team with Authorization metrics queries will be crucial tasks. You will also serve as the Single Point of Contact (SPOC) for User Acceptance Testing (UAT) during new releases, ensuring a smooth transition. During month-end processes, you will su...

Job Description: As a Receptionist at our center located in Koramangala, you will play a key role in ensuring the smooth functioning of our office. Your primary responsibility will be to manage the front desk operations and provide exceptional hospitality to students, parents, and other visitors. You will be the first point of contact for all inquiries and will be responsible for maintaining a welcoming and professional environment. Your duties will include acting as the Centre In-charge, ensuring the office is opened and closed on time, managing student walk-ins and inquiries, and handling day-to-day administrative tasks. You will be expected to communicate effectively with students, parent...

You will be responsible for ensuring that all task procedures are followed by the team on an ongoing basis. It is crucial to maintain and update procedures in line with internal policy or regulation changes. Building and maintaining relationships with internal teams across different locations is essential. Supporting the development of an efficient operating model, particularly in establishing controls for the India hub, will be a key focus. Responding promptly to inquiries, proactively addressing issues, and striving for exceptional customer service are important aspects of the role. This includes providing assistance to clients, depositories, and other key contacts. Identifying instances o...

Key Responsibilities: Respond promptly to customer complaints and ensure effective resolution within defined timelines. Handle customer queries professionally across multiple channels phone, email, and chat. Coordinate with internal departments to streamline processes and enhance overall service delivery. Maintain accurate records of customer interactions and document necessary follow-up actions. Prepare and update daily MIS reports related to customer service performance and feedback. Monitor recurring issues and suggest process improvements for better customer experience. Ensure a high level of customer satisfaction through quality support and proactive communication. Preferred Candidate P...