Role & responsibilities The Candidate Would be able to manage and coordinate all marketing, advertising & branding and promotional staff and activitiesConduct market research to determine market requirements for existing and future productsUse sales forecasting and strategic planning to ensure the sale and profitability of products, lines, or services, analyzing business developments and monitoring market trends.Analysis of customer research, current market conditions and competitor informationDevelop and implement marketing plans and projects for new and existing productsManage the productivity of the marketing plans and projectsMonitor, review and report on all marketing activity and resultsEvaluate the financial aspects of product development, such as budgets, expenditures, research and development appropriations, and return-on-investment and profit-loss projections & deliver marketing activity within agreed budgetConfer with legal staff to resolve problems, such as copyright infringement and royalty sharing with outside producers and distributors.Develop pricing strategyLiaison with media and advertisingEducation and ExperienceMBA/PGDBM or marketing-related degree or equivalent professional qualification.Experience of working with IT software Company or Travel Industry sales experience.Travel Sales exp is preferred.

Role & responsibilities Database Design and Development: Design and implement robust and scalable database schemas. Develop and maintain database objects (tables, views, stored procedures, functions, triggers). Ensure data integrity and consistency. SQL Query Optimization: Write and optimize complex SQL queries for performance. Identify and resolve performance bottlenecks. Conduct query performance tuning and analysis. Database Maintenance and Administration: Perform database backups and recovery. Monitor database performance and troubleshoot issues. Implement database security measures. Data Analysis and Reporting: Extract and analyze data to support business requirements. Generate reports and dashboards. Work with Data warehousing concepts. Collaboration: Collaborate with developers, testers, and project managers to ensure seamless integration of database solutions. Participate in code reviews and provide constructive feedback. Understand and implement data migration strategies Preferred candidate profile Bachelor's degree in Computer Science, Information Technology, or a related field. 3+ years of professional experience as a SQL Developer. Strong proficiency in SQL (preferably SQL Server, MySQL, PostgreSQL, or Oracle). Extensive experience in database design, development, and optimization. Solid understanding of relational database concepts and principles. Experience with query performance tuning and optimization techniques. Knowledge of database administration and maintenance. Familiarity with data warehousing processes is a plus. Excellent problem-solving and analytical skills. Strong communication and collaboration skills. Experience with version control systems (e.g., Git). Understanding of normalization and denormalization

Role & responsibilities:-1. Interaction with Clients-domestic & International.2. Should be aware of the dynamic nature of the product.3. Providing assurance and reassurance when required, SPOC for all customers/clients were our technology is being implemented.4. Working with the customer to understand the issue they are facing with general business functioning.5. Mapping their requirement into their system and hand holding the customer in the implementation process.6. Customer Satisfaction.7. Working closely with internal technical teams for new customer deployment, Trainers for training and hand holding and Help Desk.8. Incumbent will maintain all MIS and project charters of existing projects being handled.9. Weekly/Monthly reports on customer usage like number of bookings made by customers, on number of user license used by the customers, on number of sub- agents using the system and any new report as and when required.10. Assist Product team in future requirements.11. Interact with various entities in the industry (GDS, Customer, Competitors, etc.) o understand the development in the industry.12. Understand market/customer requirement & the general need in various geographies.13. Create high level future requirement document and share with product team.Preferred candidate profile:-Interaction with customers directly/ through Phone/Skype/emails.Should be aware of the dynamic nature of the software products.Handled client independently.Single point of contact between Company & Client.Worked with the customer to understand the issue they are facing with general business functioning.Worked closely with internal technical teams for new customer deployment, Trainers & Technical Support teams.Working knowledge on CRM.Revenue generation from existing customers/clients.Experience with relevant software applications.The candidate must be able to generate Weekly/Monthly reports on customer usage and can generate reports as and when required.Understand market/customer requirement & the general need in various geographies.Must have people management skills, or lead a team in the past. Education and ExperienceRequired MBA from a reputed University.Min 7+ years experience in handling the key accounts of customers domestic & international on regular basis3. Experience of working with IT software or Travel Industry. (Travel exp is preferred).4. Travel related Degree or Diploma will be an added bonus.Key Competencies1. Excellent written and verbal communication skills2. Analytical skills and problem-solving3. Team-leadership4. Formal presentation skills5. Decision-making6. Stress tolerance

Role & responsibilities Onboarding and Training: Guide new customers/employees through the onboarding process, ensuring a smooth transition and positive experience. Develop and deliver engaging product training sessions to help customers/employees understand the features and functionalities of our product.Customer Engagement & Support: Respond to customer inquiries promptly and professionally. Troubleshoot issues, identify solutions, and escalate when necessary.Relationship Building: Build strong relationships with customers by actively listening to their needs and concerns. Provide ongoing support and serve as their trusted advisor, offering guidance and best practices to maximize their use of the product.Feedback and Improvement: Actively collect customer feedback and suggestions. Document feedback and collaborate with cross-functional teams (product development, sales) to address customer needs and implement improvements.Content Creation: Develop and maintain training materials (e.g., tutorials, FAQs) to support customer knowledge and self-sufficiency.Preferred candidate profile Bachelor's degree in a relevant field (e.g., Business Administration, Communication) or equivalent experience preferred.Travel agency experience is a must.1-3 years of experience in a customer service or customer success role or Tra (op).Strong communication, interpersonal, and presentation skills. Enthusiastic and engaging training style.Ability to learn new technologies and adapt to a fast-paced environment.Excellent problem-solving and analytical skills.Strong work ethic, self-motivated with a proactive approach.Experience with CRM software is a plus.

Role & responsibilities The Senior product designer will represent the voice of UX and design standards throughout the lifecycle of product development while working with engineering, business, QA, and marketing teams. Quickly grasp and convert complex ideas into clean, understandable solutions.Provide deliverables under tight deadlines and fast-changing priorities Preferred candidate profile Create process flows, conceptual diagrams, wireframes, and mock-ups to effectively communicate high-level design strategies and detailed interaction behaviours. A beautiful portfolio showcasing UX, UI and visual design for both mobile and desktop.Highly skilled in Figma, Adobe XD, Adobe Illustrator, and other design tools. Experience working in Branding, Prototyping, Visual Design, Interaction Design, User Experience, Agile workflow, and other skills. Tools knowledge mandatory for Adobe After Effect or Premier, Zeplin, Photoshop, Moqups, Marvel App, Invision, VS Code, Adobe Acrobat, and PowerPoint. You are comfortable with HTML/CSS and WordPress; a general understanding of WordPress is a plus. Proactively manage timelines, and expectations, meet deadlines and communicate needs and trade-offs. Excellent collaboration and presentation skills. Excellent communication skills in written and spoken English.