Job
Description
As the Quality Specialist you will be responsible for ensuring that the contractual quality requirements (in terms of inspection notification, execution, documentation collection, management of non-conformance reports etc.) are compliant with the scope of supply. You will review and capture contractual quality requirements negotiated in ITO (Inquiry to Order) and ensure that contractual requirements are met during OTR (Order to Remittance). You will be the quality focal point for the Customer and the Arabelle Solutions project team. In this position you will specifically focus on the Quality aspects of Arabelle Solutions' Upgrade Business for our key nuclear customer. You will represent Quality in front of customers and manage all quality requirements concerning respective orders. This role partners closely with Service Business team, the Operation and Region organizations as well as the related Engineering and Manufacturing teams. Key Responsibilities: Support the ITP teams throughout the quotation process on all quality aspects; Provide Inspection and Test Programs (ITP) as needed. Negotiate quality requirements, witness points, notification period etc. with both the customer and/ or the 3rd Party Inspectorate. Lead project specific risk assessments and the definition of project specific Inspection and Test Plans (ITPLs). Coordinate customer supervision and inspections from mandated organisms and participate in witness inspections if required. Support kick-off meetings with customer, with key suppliers and product owners for specific projects. Lead the Project Non-conformance Report (NCR) coordination as ordering unit/ assignment group; Drive NCR and CoPQ follow-up. Support and lead root cause analysis in the project, such as 8D, A3, 5Why, etc. Perform systemic issue analysis and drive the definition and implementation of preventive actions across all relevant functions and business partners. Prepare End of Manufacture or Repair Report (EoMR/ RFR/ RFF) documentation for submittal to customer, as per ITP and/ or contractual requirements. Closeout of all quality related operations prior to closure of the Project by Project Management. Seek, share and institutionalize best practices and lessons learned across the project, provide inputs to Services CUSTOMER Projects (other products, or service) PQMs if any. Participate to intern lessons learned from RCA/ 8D with or without customer. Participate to customer meetings with project manager (weekly, monthly and/ or quarterly). Required Qualifications and Skills: Formal technical and/ or quality qualification with practical manufacturing experience. Proven experience in a combination of Quality, Manufacturing, Engineering and Supply Chain environments. 8D problem resolution, FMEA and other related quality methodologies. Proficiency in English and French. Knowledge/ culture on Nuclear standards: ISO19443, or Customer nuclear requirements like: French standard CCTG 05/1168, SGAQ, EIP, MQCA, RCCM , ASME standard NQA1, IAEA standard GSR Part 2, or CSA standard N299. Customer focused in defining quality and establishing priorities. Desired Characteristics: Experience in Steam Turbine, Gas Turbine and/ or Generator Business. Strong communication, leadership, and interpersonal skills. Ability to deliver effective presentations and educate at all levels of the organization. Understands design and mechanical specifications. Ability to influence cross-functional business teams and drive quality improvements. Ability and willingness to travel, as required. Show more Show less
