91 Quality Metrics Jobs - Page 2

Design, develop, and maintain a robust and scalable automation framework for Oracle applications, including Oracle Cloud or E-Business Suite (EBS). 2: Formulate comprehensive test strategies, plans, and test cases for Oracle modules, covering functional, regression, integration, and performance testing. 3: Provide technical guidance to the automation team, ensuring adherence to best practices for creating and maintaining automated test scripts. 4: Oversee the execution of test cases and analyze results to identify and report software defects, ensuring comprehensive test coverage. 5: Defect and quality management Manage the defect lifecycle, from tracking and reporting issues to collaborating...

As a Quality Assurance (QA) Specialist in the call center industry, your primary responsibility is to monitor and evaluate inbound and outbound calls and emails to assess the performance of customer service representatives. You will analyze their demeanor, technical accuracy, adherence to company policies, and overall customer service performance. - Provide detailed feedback to agents based on call evaluations, focusing on both their strengths and areas for improvement. - Conduct root cause analysis to identify and resolve quality issues, making recommendations for process improvements. - Track and analyze data on quality metrics such as call handling time, resolution rates, and customer sat...

Role Overview: As a Training Manager, your primary responsibility is to collaborate with Operations to create an effective team training strategy and quality plan. You will be communicating with clients to ensure that training requirements are met and delivering training on various modules including induction and new hire training. Additionally, you will design and deliver ongoing training modules and certification programs for different job levels, focusing on communication and soft skills. Key Responsibilities: - Establish a testing and certification process to validate the knowledge and skills acquired through long-term programs. - Research and recommend third-party training materials and...

As a Quality Manager in the textile manufacturing industry, your primary responsibility is to ensure the highest standards of product and process quality are maintained across the entire value chain. Your role involves defining and implementing quality strategies, establishing robust quality management systems, driving process excellence, and fostering a customer-centric approach. Additionally, you will be leading a high-performing quality team, making data-driven decisions, ensuring compliance with standards, and championing continuous improvement initiatives. Key Responsibilities: - Define and implement quality strategy aligned with business goals for spinning, weaving, processing, and fin...

Job title: Project Manager Experience required: 14 years 18 years No. of Openings: 2 Qualification required: Bachelor's in Electronics / Master's degree in Electronics Engineering. Job Location: Pune (1 Opening ) and Hyderabad (1 Opening) Job Responsibilities Skills Responsibility includes handling Project Management from Project Kick off until delivery. Manage projects assigned within specific targets of budget, schedule, and quality. Develop high-quality proposals with deep technical content. Contribute to processes being developed. Process compliance for projects. Project tracking and monitoring - develop reports for budget, schedule, and quality metrics based tracking for projects. Custo...

Role Overview: As an IT Quality Analyst 2 at the company, your role involves applying specialty area knowledge in monitoring, assessing, analyzing, and evaluating processes and data. You will be identifying policy gaps, formulating policies, interpreting data, making recommendations, researching factual information, and defining business issues. Your responsibilities will include supporting initiatives related to User Acceptance Testing (UAT) process and product rollout, conducting process monitoring, product evaluation, and audit assignments, documenting findings, preparing nonconformance reports, tracking nonconformance items, creating testing verification matrices, gathering, maintaining ...

As a Quality Manager in the manufacturing industry located in Jalandhar, your role involves developing, implementing, and maintaining quality management systems and processes. You will be responsible for establishing and monitoring quality metrics to measure performance, conducting regular audits of production processes and quality control systems, and collaborating with cross-functional teams to resolve quality issues. Your expertise will ensure compliance with industry standards, regulations, and customer specifications. Additionally, you will train and mentor staff on quality control procedures, lead root cause analysis for non-conformance issues, and manage documentation related to quali...

As a Product Quality Specialist at Juniper, you will play a crucial role in ensuring the hardware product quality critical issue management. Your responsibilities will include: - Leading Hardware Product Quality Critical issues and independently leading root cause and corrective action activities. - Driving Root Cause Corrective Actions related to Field Returns to meet the company's goals. - Leading cross-functional meetings within Juniper to monitor Field Quality and Reliability and drive necessary actions. - Engaging with Quality Metrics to monitor, identify trends, and drive improvements, including the development of new measures and metrics. - Representing Product Quality Engineering in ...

You have a compelling opportunity to join an esteemed healthcare network as the Chief Operating Officer (COO) with immediate employment availability. As the COO, your primary objectives will include focusing on operational excellence, quality & patient safety, financial performance, strategic planning, and talent management. **Key Responsibilities:** - **Operational Excellence:** - Develop and implement operational plans and strategies to achieve hospital goals and objectives. - Ensure effective management of hospital resources, including staff, equipment, and supplies. - Implement process improvements to enhance efficiency, productivity, and quality of care. - Develop and manage key perform...

Role Overview: As an IT Quality Intermediate Analyst at our company, you will be responsible for supporting initiatives related to User Acceptance Testing (UAT) process and product rollout into production. You will work closely with technology project managers, UAT professionals, and users to design and implement appropriate scripts/plans for an application testing strategy/approach. Additionally, you will conduct various process monitoring, product evaluation, and audit assignments, reporting issues and providing recommendations for solutions. Your role will also involve ensuring project standards and procedures are well-documented and followed throughout the software development life cycle...

As a Testing Leader at Apple, you will play a crucial role in taking our QA function to the next level by driving technology adoption, automation excellence, and innovative testing practices. You will be a strategic thinker and technologist who can disrupt the status quo, introduce modern testing approaches, and foster collaboration within the team. **Responsibilities:** - **Technology Leadership:** Evaluate, introduce, and implement modern testing tools, frameworks, and best practices such as AI/ML in testing, cloud-based testing, and continuous testing. - **Automation Strategy:** Define and execute a robust test automation strategy across functional, regression, performance, and security t...

As an IT Quality Sr Analyst at the company, your role involves applying in-depth disciplinary knowledge to contribute to the development of new techniques and processes within the IT Quality function. You will integrate subject matter expertise and industry knowledge to evaluate complex issues and provide solutions that have a substantial impact on projects and processes. Your strong analytical skills and communication abilities will be essential in leading teams and influencing decisions within the organization. **Key Responsibilities:** - Responsible for initiatives related to User Acceptance Testing (UAT) process and product rollout into production, including making recommendations for so...

# Quality Manager Medical Billing Location: Mohali, Pune, Chennai and Salem No. Positions: 4 Industry: Healthcare / Revenue Cycle Management (RCM) About the Role We are looking for an experienced Quality Manager to lead quality assurance in our medical billing operations. The ideal candidate will ensure process excellence, compliance with payer regulations, and continuous improvement across RCM functions. Key Responsibilities Establish and monitor quality standards across Medical Billing, AR follow-up, and denial management. Conduct regular audits, reviews and root cause analyses to identify gaps and implement corrective actions. Collaborate with operations, training and compliance teams to ...

As an Officer-QA Automation Tester at Citi, you will be part of a team that is shaping the future of banking by creating global innovations. Your role will involve collaborating on UAT processes and product rollouts, developing testing scripts/plans, conducting process monitoring and evaluations, identifying issues, documenting findings, and ensuring project standards are followed. You will also provide recommendations for solutions, analyze root causes, and offer informal guidance to new team members. Key Responsibilities: - Collaborate on UAT processes and product rollouts. - Develop and implement testing scripts/plans. - Conduct process monitoring, product evaluation, and audit assignment...

As a Client Relations Manager at FIS, a leading fintech solutions provider, you will be part of the BPS Transfer Agency team, taking on a key leadership role in managing operations and fostering strong client relationships in a dynamic global environment. You will work in a collaborative and innovative setting where cutting-edge technology drives the future of financial services. Your primary responsibilities will include: - Leading and developing an operational team supporting multiple clients across global locations. - Supervising staff, setting clear objectives, delegating tasks, and ensuring high performance in alignment with company policies. - Collaborating with peers globally to manag...

As a Quality Analyst in the B2C Department at Rayna Tours in Pune, India, you will be responsible for monitoring and evaluating sales and service calls/chats. Your role will involve sharing feedback to assist in performance improvement and preparing quality reports to maintain accuracy standards. - Monitor and evaluate sales and service calls/chats - Share feedback to assist in performance improvement - Prepare quality reports to maintain accuracy standards The ideal candidate for this position should have the following qualifications: - 1-2 years of experience in Quality, with a preference for Sales/Travel BPO experience - Strong communication and analysis skills - Good understanding of Vis...

About The Role We are looking for an Operations Manager (Design Quality) who is eager to apply technical and analytical skills in the semiconductor industry. This role is ideal for someone who is curious, detail-oriented, and passionate about driving adherence to design flows and improving predictability by installing lessons learnt feedback loops. Key Responsibilities Develop, standardize, and continuously improve design methodologies aligned with external and internal quality benchmarks. Define and monitor quality metrics across RTL-to-GDSII stages, ensuring adherence to design readiness requirements. Integrate post-silicon feedback into design methodologies to prevent recurrence of issues...

As a Senior Principal Software Engineer, you will be responsible for designing and delivering scalable, high-quality software solutions in the complex manufacturing domain. Your role will involve leading the development of large enterprise-level applications and developing a deep understanding of Manufacturing concepts and MES products to deliver configurable solutions. Key Responsibilities: - Manage and lead software development managers, technical leads, software architects, and other technical staff - Oversee all activities of the software development team, set clear goals, and provide mentoring, guidance, and direction - Promote diversity and collaboration within the team to encourage in...

As a QA Engineer at GlobalLogic, you will play a crucial role in contributing individually and leading the QA team within an upgrade group. Your responsibilities will include: - Identifying upgrade scope for manual testing and preparing for automation testing in the future - Writing and managing test cases based on Acceptance Criteria - Contributing to upgrade estimations - Participating in manual functional and exploratory testing - Escalating risks and proposing mitigations when necessary - Fostering a culture of good quality within the QA team - Ensuring 100% manual test execution for all upgrades - Collaborating with Development Teams, Managers, and Client Coordinators - Managing and pro...

As an IT Project Specialist, you will be responsible for managing large-scale, high-investment IT projects from initiation to closure. Your primary objective will be to ensure the timely delivery of projects within budget constraints while aligning with the strategic goals of the organization. - Collaborate with cross-functional teams to gather project requirements - Monitor project timelines, budgets, risks, and quality metrics - Prepare and present regular project progress reports to management - Identify areas for process improvement - Ensure effective stakeholder alignment and communication throughout the project lifecycle To excel in this role, you should have: - Minimum of 6 years of e...

About The Role We are looking for an Operations Manager (Design Quality) who is eager to apply technical and analytical skills in the semiconductor industry. This role is ideal for someone who is curious, detail-oriented, and passionate about driving adherence to design flows and improving predictability by installing lessons learnt feedback loops. Key Responsibilities Develop, standardize, and continuously improve design methodologies aligned with external and internal quality benchmarks. Define and monitor quality metrics across RTL-to-GDSII stages, ensuring adherence to design readiness requirements. Integrate post-silicon feedback into design methodologies to prevent recurrence of issues...

Role Overview: You will be responsible for improving the quality systems of the company by actively participating in internal audits, process improvement programs, and obtaining feedback from key partners. As a critical thinker, you will play a vital role in enhancing the quality assurance processes at the precast factory. Key Responsibilities: - Develop and implement quality assurance policies and procedures for the precast factory. - Manage all quality aspects of precast concrete manufacturing, ensuring compliance with industry standards and project specifications. - Lead and supervise a team of quality inspectors and technicians, offering guidance and necessary training. - Conduct regular...

As a QMS Specialist at Pharmanovia, you will play a crucial role in supporting the effective operation, maintenance, and continuous improvement of the global Quality Management System (QMS). Your responsibilities will include ensuring quality compliance across all GxP activities, contributing to the design and implementation of quality systems, monitoring quality processes, and providing oversight across business functions. You will report directly to the Associate Director Internal Quality System and be expected to have a broad understanding and experience of QMS requirements, operation, and compliance in a GMP and GDP environment. Key Responsibilities: - Maintain and update controlled qual...

**Job Description:** As an IT Quality Sr Analyst at our company, you will be a seasoned professional contributing to the development of new techniques and the improvement of processes within the technology quality function. You will integrate subject matter and industry expertise to evaluate complex issues and provide solutions. Your role will involve assuming leadership responsibilities within teams, coaching new recruits, and influencing decisions that impact project size and geography. **Key Responsibilities:** - Responsible for initiatives related to User Acceptance Testing (UAT) process and product rollout into production, making recommendations of solutions and improvements. Responsibi...

Job Description: As a Technical Support Advocate, you will be the frontline representative for consumer products. Your primary responsibility is to assist customers with technical issues related to windows software, hardware, and services. You'll provide timely and effective solutions, ensuring a positive customer experience. Key Responsibilities: - Customer Interaction: - Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email. - Active Listening: Understand customer concerns, ask relevant questions, and empathize with their situation. - Effective Communication: Clearly explain technical concepts to non-technical users. - Product Knowledge: - M...