QA Manager

Location:

Reporting To:

Role Overview

QA Test Manager

Key Responsibilities

• Strategic Leadership & Vision

  • Define and evolve

    QA strategy, methodology, and automation framework

    .
  • Drive adoption of

    automation-first

    and

    shift-left testing

    principles across all development teams.
  • Align QA practices with

    DevSecOps

    and

    Agile delivery models

    , ensuring continuous integration and deployment readiness.

• Technical Expertise & Execution

  • Provide hands-on leadership in

    functional and non-functional test automation

    , including performance, security, and integration testing.
  • Lead the evaluation and implementation of modern QA tools and technologies (e.g.,

    Playwright, Postman, Bruno, Virtuoso, Cucumber, SOAP UI, JMeter

    ).
  • Define and monitor

    quality metrics

    , KPIs, and reporting mechanisms to measure and improve testing effectiveness.

• Team Leadership & Mentorship

  • Manage and mentor

    QA team

    , fostering a culture of excellence, collaboration, and continuous learning.
  • Develop and execute

    training and certification plans

    to upskill QA engineers in automation, cloud testing, and emerging technologies.
  • Collaborate with offshore and in-house teams to ensure consistent application of QA standards and practices.

• Cross-Functional Collaboration

  • Partner with

    Development Leads, Architects, and Product Owners

    to embed quality throughout the software development lifecycle.
  • Act as a

    quality evangelist

    , promoting best practices, continuous improvement, and innovation in testing.

Qualifications

Qualifications and Experience

• Proven experience in

  QA leadership roles

  , with a strong focus on

  automation strategy and execution

  .
• Hands-on expertise with modern QA tools and frameworks:

  Playwright, Postman, Bruno, Virtuoso, Cucumber, SOAP UI, JMeter

  .
• Deep understanding of

  Agile methodologies

  ,

  CI/CD pipelines

  , and

  DevSecOps

  practices.
• Experience in managing

  QA teams

  , including offshore and onshore coordination.
• Strong mentoring skills with a track record of

  developing QA teams

  .
• ISTQB / ISEB certification or equivalent practical experience.

Preferred Skills

• Experience with

  cloud-based testing environments

  (e.g., AWS, Azure).
• Familiarity with

  performance testing

  ,

  security testing

  , and

  test data management

  .
• Exposure to

  AI/ML in testing

  ,

  contract testing

  , and

  service virtualization

  .

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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