Role : Accounts ExecutiveCompany Description:Rayna Tours and Travels is an ISO certified tour operator committed to providing bespoke travel management services to leisure and business travelers from across the globe. With a long standing recognition as one of the best tour operators in the UAE, Rayna Tours has branches in Abu Dhabi, Sharjah, Singapore, Malaysia, and Pune (India). Our vast inventory of products and services includes hassle-free visa services, guided excursions, holiday packages, and hotel reservation with access to over 200,000 hotels across the globe. Roles & Responsibilities:· Should have knowledge of Tally ERP.9· Should have knowledge of GST and TDS.· Bookkeeping on Daily basis like Sales Bills, Purchase Bills and Bank Entries etc.· Post and Process Journal Entries to ensure all Business Transactions are recorded.· Reconciliations of Ledger Balances E.g. Bank Balances, Receivables and Payables etc.· Assist Seniors in the preparation of Monthly/Yearly closings.· Assist with other Accounting Works / Assignments.· Good communication skills both written and verbal.· A positive attitude toward your job in general.· Proficiency in MS Office· Ability to work effectively with people at all levels of the organization.· Ability to manage multiple accounts independently and deliver results.

A Leading Tourism company in UAE is looking for a Travel Sales Consultant for Pune office.We are looking for an experienced or Fresher’s’ travel sales staff. An ideal candidate must be energetic, dynamic, and have a can-do attitude, must have pleasing and persuasive personality. Your primary responsibility is to assist customers with their travel plans, sell travel products and services. Roles and Responsibilities: Handle and respond to customer enquiries through phone, online chat and/or e-mails. Have an extensive knowledge of the travel products and services that you are selling, such as the destinations, tours, hotels, activities, and other travel-related services. Responsible for making reservations and bookings for customers. Handle and respond to customer complaints through phone, online chat and/or e-mails. Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures. Meet sales targets set by your sales head. Maintain a positive, empathetic and professional attitude towards customer. Enter, update and maintain records of all bookings and payments, prepare invoices, and follow up with customers as required. Keep updated with company procedures and processes. Share customer feedback with relevant departments for further improvements. Skills & Qualifications: Fresher’s or minimum 1- year experience in the travel and tourism Industry. Strong written and verbal communication skills to communicate clearly and effectively with our customers. Passionate customer-focused attitude and strong negotiation and rapport building skills. Knowledgeable with ticket portal (will be trained). Self-motivated, energetic and able to achieve high results. Good team player to work collaboratively in a team environment.

Job Title: Travel Sales ConsultantCompany Name: Rayna Group Pvt. Ltd.(Location – Pune) A Leading Tourism company in UAE is looking for a Travel Sales Consultant for Pune office.We are looking for an experienced or Fresher’s’ travel sales staff. An ideal candidate must be energetic, dynamic, and have a can-do attitude, must have pleasing and persuasive personality. Your primary responsibility is to assist customers with their travel plans, sell travel products and services. Roles and Responsibilities: Handle and respond to customer enquiries through phone, online chat and/or e-mails. Have an extensive knowledge of the travel products and services that you are selling, such as the destinations, tours, hotels, activities, and other travel-related services. Responsible for making reservations and bookings for customers. Handle and respond to customer complaints through phone, online chat and/or e-mails. Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures. Meet sales targets set by your sales head. Maintain a positive, empathetic and professional attitude towards customer. Enter, update and maintain records of all bookings and payments, prepare invoices, and follow up with customers as required. Keep updated with company procedures and processes. Share customer feedback with relevant departments for further improvements. Skills & Qualifications: Fresher’s or minimum 1- year experience in the travel and tourism Industry. Strong written and verbal communication skills to communicate clearly and effectively with our customers. Passionate customer-focused attitude and strong negotiation and rapport building skills. Knowledgeable with ticket portal (will be trained). Self-motivated, energetic and able to achieve high results. Good team player to work collaboratively in a team environment.

Role : Accounts Executive Company Description: Rayna Tours and Travels is an ISO certified tour operator committed to providing bespoke travel management services to leisure and business travelers from across the globe. With a long standing recognition as one of the best tour operators in the UAE, Rayna Tours has branches in Abu Dhabi, Sharjah, Singapore, Malaysia, and Pune (India). Our vast inventory of products and services includes hassle-free visa services, guided excursions, holiday packages, and hotel reservation with access to over 200,000 hotels across the globe. Roles & Responsibilities: · Should have knowledge of Tally ERP.9 · Should have knowledge of GST and TDS. · Bookkeeping on Daily basis like Sales Bills, Purchase Bills and Bank Entries etc. · Post and Process Journal Entries to ensure all Business Transactions are recorded. · Reconciliations of Ledger Balances E.g. Bank Balances, Receivables and Payables etc. · Assist Seniors in the preparation of Monthly/Yearly closings. · Assist with other Accounting Works / Assignments. · Good communication skills both written and verbal. · A positive attitude toward your job in general. · Proficiency in MS Office · Ability to work effectively with people at all levels of the organization. · Ability to manage multiple accounts independently and deliver results. Show more Show less

Job Summary: We are seeking a dynamic and customer-centric Assistant Manager – Holiday Packages to join our B2C Travel team in Pune. The ideal candidate will be responsible for curating and selling customized domestic and international travel packages, ensuring exceptional customer experiences while driving business growth through effective sales and relationship management. Key Responsibilities: Respond promptly to customer inquiries via phone, email, and walk-ins regarding domestic and international travel packages. Design tailor-made itineraries aligned with client preferences, interests, and budgets. Liaise with hotels, suppliers, and DMCs to secure competitive rates and ensure quality services. Prepare and share personalized quotations, handle negotiations, and convert leads into confirmed bookings. Coordinate with internal teams for seamless documentation, visa support, and post-sale services. Provide guidance and mentorship to junior team members to enhance overall team performance. Build and nurture strong client relationships to promote repeat and referral business. Monitor individual sales performance, maintain up-to-date MIS reports, and work consistently to meet or exceed sales targets. Stay updated on travel industry trends, destination knowledge, and competitor offerings to enhance product knowledge. Requirements: Bachelor’s degree in Travel & Tourism, Hospitality, Business, or a related field. 3–5 years of proven experience in B2C holiday package sales. In-depth knowledge of key domestic and international destinations. Excellent communication, customer service, and negotiation skills. Proficiency in Microsoft Office and CRM tools. Show more Show less

Job Title: Assistant Manager – Holiday Packages Department: B2C Leisure Travel / Holiday Packages Location: Pune, India Reporting to: Business Head – B2C Job Summary: We are seeking a dynamic and customer-centric Assistant Manager – Holiday Packages to join our B2C Travel team in Pune. The ideal candidate will be responsible for curating and selling customized domestic and international travel packages, ensuring exceptional customer experiences while driving business growth through effective sales and relationship management. Key Responsibilities: Respond promptly to customer inquiries via phone, email, and walk-ins regarding domestic and international travel packages. Design tailor-made itineraries aligned with client preferences, interests, and budgets. Liaise with hotels, suppliers, and DMCs to secure competitive rates and ensure quality services. Prepare and share personalized quotations, handle negotiations, and convert leads into confirmed bookings. Coordinate with internal teams for seamless documentation, visa support, and post-sale services. Provide guidance and mentorship to junior team members to enhance overall team performance. Build and nurture strong client relationships to promote repeat and referral business. Monitor individual sales performance, maintain up-to-date MIS reports, and work consistently to meet or exceed sales targets. Stay updated on travel industry trends, destination knowledge, and competitor offerings to enhance product knowledge. Requirements: Bachelor’s degree in Travel & Tourism, Hospitality, Business, or a related field. 3–5 years of proven experience in B2C holiday package sales. In-depth knowledge of key domestic and international destinations. Excellent communication, customer service, and negotiation skills. Proficiency in Microsoft Office and CRM tools. Preferred Qualifications: • Prior experience within travel industry. • Hands-on experience in designing and selling Dubai and Singapore holiday packages • Basic understanding of international visa processes. • Exposure to team collaboration and leadership roles. Show more Show less

Travel Sales Consultant Roles and Responsibilities: A Leading Tourism company in UAE is looking for a Travel Sales Executive for Pune office. We are looking for an experienced travel sales staff. An ideal candidate must be energetic, dynamic, and have a can-do attitude, must have pleasing and persuasive personality. Your primary responsibility is to assist customers with their travel plans, sell travel products and services. What you'll do: * Handle and respond to customer enquiries through phone, online chat and/or e-mails. * Have an extensive knowledge of the travel products and services that you are selling, such as the destinations, tours, hotels, activities, and other travel-related services. * Responsible for making reservations and bookings for customers. * Handle and respond to customer complaints through phone, online chat and/or e-mails. * Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures. * Meet sales targets set by your sales head. * Maintain a positive, empathetic and professional attitude towards customer * Enter, update and maintain records of all bookings and payments, prepare invoices, and follow up with customers as required. * Keep updated with company procedures and processes * Share customer feedback with relevant departments for further improvements SKILLS/QUALIFICATIONS: * Minimum 1 year experience in the travel and tourism Industry * Strong written and verbal communication skills to communicate clearly and effectively with our customers * Passionate customer-focused attitude and strong negotiation and rapport building skills * Knowledgeable with ticket portal (will be trained) * Self-motivated, energetic and able to achieve high results * Good team player to work collaboratively in a team environment Show more Show less

Role : Accounts Executive Company Description: Rayna Tours and Travels is an ISO certified tour operator committed to providing bespoke travel management services to leisure and business travelers from across the globe. With a long standing recognition as one of the best tour operators in the UAE, Rayna Tours has branches in Abu Dhabi, Sharjah, Singapore, Malaysia, and Pune (India). Our vast inventory of products and services includes hassle-free visa services, guided excursions, holiday packages, and hotel reservation with access to over 200,000 hotels across the globe. Roles & Responsibilities: · Should have knowledge of Tally ERP.9 · Should have knowledge of GST and TDS. · Bookkeeping on Daily basis like Sales Bills, Purchase Bills and Bank Entries etc. · Post and Process Journal Entries to ensure all Business Transactions are recorded. · Reconciliations of Ledger Balances E.g. Bank Balances, Receivables and Payables etc. · Assist Seniors in the preparation of Monthly/Yearly closings. · Assist with other Accounting Works / Assignments. · Good communication skills both written and verbal. · A positive attitude toward your job in general. · Proficiency in MS Office · Ability to work effectively with people at all levels of the organization. · Ability to manage multiple accounts independently and deliver results. Show more Show less

Job Title: Sales & Reservation Executive Location: Pune, Maharashtra Job Summary: This role involves direct interaction with customers to understand their travel needs, provide suitable options, handle bookings efficiently, and ensure a high level of customer satisfaction. The ideal candidate will be a proactive and results-oriented individual with excellent communication and sales skills, a strong understanding of the travel industry, and the ability to work effectively in a fast-paced environment. Reservations and Booking Management: - Handle all reservation requests accurately and efficiently, utilizing the company's booking systems. - Confirm bookings, process payments, and issue necessary travel documents (e.g., tickets, vouchers, itineraries). - Manage and modify existing reservations, including cancellations and amendments, in accordance with company policies. - Ensure accuracy of all reservation details and passenger information. - Liaise with suppliers (e.g., airlines, hotels, tour operators) to confirm availability and resolve any booking-related issues. - Provide exceptional customer service throughout the entire booking process and beyond. - Address customer inquiries, concerns, and complaints in a professional and timely manner. - Offer pre-trip assistance and information to clients. - Maintain a positive and helpful attitude towards customers and colleagues. - Gather customer feedback to identify areas for improvement in products and services. - Maintain accurate sales and reservation records. - Prepare sales reports and forecasts as required. - Assist with general administrative duties as needed. - Stay updated on company policies, procedures, and product knowledge. Qualifications and Skills: - Bachelor's degree in Tourism Management, Business Administration, or a related field (preferred). - Proven experience in sales and/or reservations, preferably within the travel industry (e.g., travel agency, tour operator, airline, hotel). - Excellent communication, interpersonal, and negotiation skills. - Strong sales and customer service orientation with a proven track record of achieving targets. - Proficiency in using reservation systems and relevant software. - Good geographical knowledge and understanding of popular travel destinations. - Ability to work independently and as part of a team. - Strong organizational and time-management skills with attention to detail. - Ability to handle pressure and work effectively in a fast-paced environment. - Fluency in English - Basic computer skills (MS Office Suite). Working Conditions: - May involve working in shifts, including weekends and holidays, depending on operational needs. - Regular interaction with customers via phone, email, and in person. - Office-based environment. To Apply: Interested candidates are invited to submit their resume and cover letter to : onkar@raynatours.com Show more Show less

Company Description Rayna Tours and Travels, operating since 2006, is a leading tour operator in the UAE, with a strong reputation for excellence and tailored travel management services. With headquarters in Dubai and branches in Pune (India) and other locations, Rayna Tours offers diverse services through its subsidiaries catering to various travel needs. Job Description: Keep up-to-date knowledge of all visa requirements. Provide consultation to clients on visa processing requirements. Coordinate with embassies, consulates, and visa processing centers. Handle visa processing for all countries. Build and maintain appropriate relationships. Prepare documents required for the visa application. Process Visa applications online. Timely and error-free submission of applications. Appointment Booking through VFS / BLS Candidate must possess good communication skills. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Night shift Supplemental Pay: Shift allowance Ability to commute/relocate: Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred)

Job Title: Holiday Consultant Sales Experience Location: [Pune] Employment Type: Full-Time About Us Rayna Group Pvt Ltd is a leading travel and holiday services company offering tailor-made vacations across international destinations. We're passionate about turning travel dreams into reality. Job Summary We are seeking a dynamic and customer-focused Holiday Consultant (Sales) to join our team. In this role, you will be responsible for understanding customer travel needs, designing customized travel packages, and closing sales to meet targets. Key Responsibilities Consult with customers (walk-ins, calls, leads) to understand their holiday requirements. Design and propose customized domestic/international holiday packages. Convert leads into confirmed sales and meet monthly revenue targets. Maintain strong product knowledge on destinations, hotels, and itineraries. Coordinate with internal operations, suppliers, and partners for quotations and bookings. Handle customer queries, follow-ups, and post-sale support. Maintain CRM records, reports, and client communication logs. Requirements Bachelor's degree in Travel & Tourism, Business, or a related field. 1-3 years of experience in travel sales or consulting. Excellent communication and interpersonal skills. Knowledge of GDS, booking platforms, and Microsoft Office is a plus. Strong sales drive and target orientation. Passion for travel and helping others plan memorable experiences. What We Offer Attractive base salary + sales incentives Professional growth in a dynamic travel environment Friendly, team-oriented culture

Job Title: Holiday Consultant Sales Location: Pune Employment Type: Full-Time About Us Rayna Group Pvt Ltd is a leading travel and holiday services company offering tailor-made vacations across international destinations. We're passionate about turning travel dreams into reality. Job Summary We are seeking a dynamic and customer-focused Holiday Consultant (Sales) to join our team. In this role, you will be responsible for understanding customer travel needs, designing customized travel packages, and closing sales to meet targets. Key Responsibilities Consult with customers (walk-ins, calls, leads) to understand their holiday requirements. Design and propose customized domestic/international holiday packages. Convert leads into confirmed sales and meet monthly revenue targets. Maintain strong product knowledge on destinations, hotels, and itineraries. Coordinate with internal operations, suppliers, and partners for quotations and bookings. Handle customer queries, follow-ups, and post-sale support. Maintain CRM records, reports, and client communication logs. Requirements Bachelor's degree in Travel & Tourism, Business, or a related field. 1-4 years of experience in travel sales or consulting. Excellent communication and interpersonal skills. Knowledge of GDS, booking platforms, and Microsoft Office is a plus. Strong sales drive and target orientation. Passion for travel and helping others plan memorable experiences. What We Offer Attractive base salary + sales incentives Professional growth in a dynamic travel environment Friendly, team-oriented culture

Job Title: Sr. Sales Executive – Holidays Experience Required: Minimum 2+ years in the travel industry Number of Openings: 10 Location: Pune Salary: Competitive – Based on experience and performance Job Summary: We are seeking an experienced and passionate Senior Travel Consultant – Holidays to join our dynamic team. The ideal candidate will have at least 2 years of proven experience in holiday sales and itinerary planning, with strong expertise in promoting and selling destinations such as the UAE, Singapore, Malaysia, and Thailand. You will be responsible for converting leads, designing customized holiday packages, and ensuring high customer satisfaction. Key Responsibilities: -Design and sell tailor-made holiday packages for individual and group travelers -Promote and upsell popular destinations like UAE, Singapore, Malaysia, and Thailand -Handle inquiries from walk-in clients, emails, calls, and online leads -Customize itineraries as per customer preferences, budgets, and interests -Provide detailed destination knowledge, travel advice, and visa support -Maintain excellent client relationships and deliver exceptional service -Coordinate with internal operations, suppliers, and destination partners -Ensure timely follow-ups and achieve monthly sales targets -Keep updated with travel trends, promotions, and product knowledge Key Requirements: -Minimum 2 years of experience in holiday sales within the travel industry -Strong knowledge of UAE, Singapore, Malaysia, and Thailand travel products -Excellent communication, negotiation, and customer service skills -Ability to handle multiple client requests and deliver results under pressure -Proficient in MS Office and travel CRM systems -Team player with a proactive, target-driven approach Benefits: -Competitive salary and incentive structure -Career growth opportunities -Dynamic and supportive work environment

Job Title: Hotel Reservations Executive Location: Pune, India. *Position Overview:* We are seeking a detail-oriented hotel reservations executive to manage hotel bookings and coordinate operational tasks to ensure a smooth client experience. This role involves liaising with hotels, handling reservations, and supporting operational functions. *Key Responsibilities:* • Hotel Reservations: Manage FIT bookings, room availability, special requests, and cancellations. Secure competitive rates and respond to inquiries. • Operations Coordination : Ensure seamless communication between the internal sales team and hotels, assist with handling issues and escalations. • Reporting & Documentation : Maintain accurate records, generate reports, and ensure quality standards are met. *Key Requirements:* • Degree in Hospitality Management or Tourism or any equivalent subject. • Proven hotel reservations experience, preferably in tourism. • Knowledge of booking systems and hotel operations. • Familiarity with online booking platforms. • Strong organizational skills and ability to meet deadlines. • Work Experience in a Travel Company •Proficiency in MS Office and English

Overseeing the reservation department's daily operations, including making sure there are no backlogs on bookings. Provide supervision, training, direction, and leadership to Reservations Staff, including scheduling, performance management, and department planning. Collaborate closely with other departments to ensure seamless guest experiences and address any issues that may arise. Develop and implement strategies to maximize room occupancy and revenue, utilizing data analysis. Fully knowledgeable about hotel guest rooms, rates, promotions, amenities, programs, hotel facilities, and services. Foster a positive and collaborative work environment, encouraging team members to share ideas and participate in continuous improvement initiatives. Handle guest complaints and special requests with professionalism and efficiency, striving to exceed guest expectations. Act as a main resource for reservation agents needing assistance. Prepare reports on reservation activities, providing insights and recommendations for enhancing operational efficiency and guest satisfaction. Liaise with various sales departments in regards to occupancy and rates. Review room blocking for pre-purchase/exclusive deals and special group requests, if any. Works closely with our different Suppliers, Revenue Manager, Sales department, Front Office and Reservation Department to facilitate customer bookings Determine work procedures, prepare work schedules, assign duties, and expedite workflow for reservation agents. Manage all aspects of the reservation department in the absence of a reservation manager.,

Job Title: Hotel Reservations Executive Location: Pune, India. *Position Overview:* We are seeking a detail-oriented hotel reservations executive to manage hotel bookings and coordinate operational tasks to ensure a smooth client experience. This role involves liaising with hotels, handling reservations, and supporting operational functions. *Key Responsibilities:* • Hotel Reservations—Manage FIT bookings, room availability, special requests, and cancellations. Secure competitive rates and respond to inquiries. • Operations Coordination—Ensure seamless communication between the internal sales team and hotels, assist with handling issues and escalations. • Reporting & Documentation—Maintain accurate records, generate reports, and ensure quality standards are met. *Key Requirements:* • Degree in Hospitality Management or Tourism or any equivalent subject. • Proven hotel reservations experience, preferably in tourism. • Knowledge of booking systems and hotel operations. • Familiarity with online booking platforms. • Strong organizational skills and ability to meet deadlines. • Work Experience in a Travel Company • Proficiency in MS Office and English Share your resume at onkar@raynatours.com.