Travel Sales Consultant

Job Description

Travel Sales Consultant Roles and Responsibilities: A Leading Tourism company in UAE is looking for a Travel Sales Executive for Pune office. We are looking for an experienced travel sales staff. An ideal candidate must be energetic, dynamic, and have a can-do attitude, must have pleasing and persuasive personality. Your primary responsibility is to assist customers with their travel plans, sell travel products and services. What you'll do: * Handle and respond to customer enquiries through phone, online chat and/or e-mails. * Have an extensive knowledge of the travel products and services that you are selling, such as the destinations, tours, hotels, activities, and other travel-related services. * Responsible for making reservations and bookings for customers. * Handle and respond to customer complaints through phone, online chat and/or e-mails. * Ensures all customer inquiries/ issues/ complaints are resolved according to the company's processes and procedures. * Meet sales targets set by your sales head. * Maintain a positive, empathetic and professional attitude towards customer * Enter, update and maintain records of all bookings and payments, prepare invoices, and follow up with customers as required. * Keep updated with company procedures and processes * Share customer feedback with relevant departments for further improvements SKILLS/QUALIFICATIONS: * Minimum 1 year experience in the travel and tourism Industry * Strong written and verbal communication skills to communicate clearly and effectively with our customers * Passionate customer-focused attitude and strong negotiation and rapport building skills * Knowledgeable with ticket portal (will be trained) * Self-motivated, energetic and able to achieve high results * Good team player to work collaboratively in a team environment Show more Show less