24 Quality Metrics Jobs

You will conduct routine quality control tests on raw materials, in-process products, and finished goods to ensure adherence to internal and external quality standards and regulations. You will be responsible for analyzing test results, maintaining accurate records of quality control activities, and collaborating with the production and R&D teams to troubleshoot quality issues and implement corrective actions. Your role will involve assisting in the development and validation of new testing methods and protocols, monitoring quality metrics and trends, and recommending improvements as necessary. In this position, you will also participate in internal and external audits related to quality control, provide training and support to staff on quality control procedures, and ensure proper calibration and maintenance of laboratory equipment. Your familiarity with regulatory standards and laboratory accreditation processes, such as ISO and GMP, will be essential in this role. Additionally, you will need to have a strong knowledge of quality control methodologies and laboratory practices, as well as proficiency in using laboratory instruments and software for data analysis. The role requires a Bachelor's or Master's degree in Chemistry and at least 1 year of experience in quality control, compliance management, laboratory testing, and working as a chemist. Strong attention to detail, problem-solving skills, communication abilities, and teamwork skills are also important for this position. This is a full-time, permanent role in the Ion Exchange Resins, Chemicals, Water Treatment, and Wastewater Treatment industry, based in Sanand, Gujarat. Health insurance benefits are provided, and reliable commuting or willingness to relocate to the work location is required.,

Who are we At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world&aposs top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good. General Profile Requires working knowledge and expanded conceptual knowledge in own job discipline and broadens capabilities Demonstrates knowledge of the company, processes and clients; performs a range of assignments related to job discipline Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgement and precedents (e.g. conducts analysis and structures data interpretation, prepares reports, monitors compliance of processes, etc.) Uses prescribed guidelines or policies in analyzing situations Receives a moderate level of guidance and direction Impacts quality of own work and the work of others on the team or across areas supported Functional Knowledge Has working knowledge of principles and methods within own job discipline Business Expertise Understands key business or professional area drivers; Demonstrates knowledge of the organization, clients and processes; uses this understanding to accomplish their work Leadership No supervisory responsibilities but provides informal guidance to new team members or to provide process guidance to others Problem Solving Solves problems in a variety of situations; analyzes possible solutions using technical experience, judgement and precedents Impact Impacts quality of their own work and closely related teams Works within guidelines, policies and agreed methods Interpersonal Skills Explains and simplifies complex information to others, converts data to business information and anticipates obstacles to information flow The Global Career Framework is part of Power of 3 that provides insights points to help you understand what good looks like. Finastra Competencies build on our Power of 3 which provide more richness to expectations for all our employees around the values and observable, measurable skills and behaviors that are expected of each of us. Our competencies are aligned to Finastra Values which outline what each and every Finastra employee is expected to embody, exhibit and model in their interactions and the competencies help build this out more and provides the bases for how we can continue to evolve our role modelling of the Finastra Values. Individual Contributors Competencies: Customer Focus, Action Oriented, Drives Results, Self Development, Instils Trust, Situational Adaptability, Courage, Being Resilient, Tech Savvy, Cultivates Innovation, Collaborates, Communicates Effectively People Manager & Leader Competencies: Customer Focus, Action Oriented, Decision Quality, Plans & Aligns, Ensures Accountability, Instils Trust, Situational Adaptability, Strategic Mindset, Collaborates, Builds Effective Teams, Attracts & Develops Talent Check on InFINity for more information on Finastra Competencies. The Responsibilities As a member of the GD team your responsibilities will include but are not limited to Requirement Gathering, Data Collection, Business Analysis, Implementation, documentation and UAT. Oversee the full SDLC including Test Plan, validation and delivery. Demonstrated ability to create a successful application test strategy, test plans, test cases, traceability methods & Quality Metrics. Take complete ownership and responsibility of functional areas. Participate in testing and QA of functional domain of the business applications. Responsible for the Solution Design and ongoing Solution Governance, ensures that the agreed solution is being correctly implemented using Misys Application Process Solutions. Work with development teams to define and execute testing strategies and who will define, develop, and deliver test solutions. Analyzes and resolves process issues and deltas. Assists with preparation and execution of test scripts. Provides support for conversion planning. Assists Client with configuration of base code tables. The Required Skills, Knowledge & Experience Functional Knowledge Knowledge on Commercial Lending Domain. CME & Loan IQ. Exposure to working with multiple clients from various locations around the world. Defect Management and Reporting. Able to work on multiple projects at a given time to meet the required objectives for project deliveries. Experience Ability to adapt to change is key. Agile and flexible in their approach, innovative and resilient. Should be customer oriented and an excellent communicator both Verbal and written. Excellent in conveying the clients requirement to the team. Good team player. Ability to liaise with multiple teams. Exposure to working with multiple clients from various locations around the world. Benefits We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold: Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support. Medical, life & disability insurance, retirement plan, lifestyle and other benefits* ESG: Benefit from paid time off for volunteering and donation matching. DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra). Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best. Specific benefits may vary by location. At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves. Be unique, be exceptional, and help us make a difference at Finastra! Show more Show less

This job is with Finastra, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Who are we At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world&aposs top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good. General Profile Requires working knowledge and expanded conceptual knowledge in own job discipline and broadens capabilities Demonstrates knowledge of the company, processes and clients; performs a range of assignments related to job discipline Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgement and precedents (e.g. conducts analysis and structures data interpretation, prepares reports, monitors compliance of processes, etc.) Uses prescribed guidelines or policies in analyzing situations Receives a moderate level of guidance and direction Impacts quality of own work and the work of others on the team or across areas supported Functional Knowledge Has working knowledge of principles and methods within own job discipline Business Expertise Understands key business or professional area drivers; Demonstrates knowledge of the organization, clients and processes; uses this understanding to accomplish their work Leadership No supervisory responsibilities but provides informal guidance to new team members or to provide process guidance to others Problem Solving Solves problems in a variety of situations; analyzes possible solutions using technical experience, judgement and precedents Impact Impacts quality of their own work and closely related teams Works within guidelines, policies and agreed methods Interpersonal Skills Explains and simplifies complex information to others, converts data to business information and anticipates obstacles to information flow The Global Career Framework is part of Power of 3 that provides insights points to help you understand what good looks like. Finastra Competencies build on our Power of 3 which provide more richness to expectations for all our employees around the values and observable, measurable skills and behaviors that are expected of each of us. Our competencies are aligned to Finastra Values which outline what each and every Finastra employee is expected to embody, exhibit and model in their interactions and the competencies help build this out more and provides the bases for how we can continue to evolve our role modelling of the Finastra Values. Individual Contributors Competencies: Customer Focus, Action Oriented, Drives Results, Self Development, Instils Trust, Situational Adaptability, Courage, Being Resilient, Tech Savvy, Cultivates Innovation, Collaborates, Communicates Effectively People Manager & Leader Competencies: Customer Focus, Action Oriented, Decision Quality, Plans & Aligns, Ensures Accountability, Instils Trust, Situational Adaptability, Strategic Mindset, Collaborates, Builds Effective Teams, Attracts & Develops Talent Check on InFINity for more information on Finastra Competencies. The Responsibilities As a member of the GD team your responsibilities will include but are not limited to Requirement Gathering, Data Collection, Business Analysis, Implementation, documentation and UAT. Oversee the full SDLC including Test Plan, validation and delivery. Demonstrated ability to create a successful application test strategy, test plans, test cases, traceability methods & Quality Metrics. Take complete ownership and responsibility of functional areas. Participate in testing and QA of functional domain of the business applications. Responsible for the Solution Design and ongoing Solution Governance, ensures that the agreed solution is being correctly implemented using Misys Application Process Solutions. Work with development teams to define and execute testing strategies and who will define, develop, and deliver test solutions. Analyzes and resolves process issues and deltas. Assists with preparation and execution of test scripts. Provides support for conversion planning. Assists Client with configuration of base code tables. The Required Skills, Knowledge & Experience Functional Knowledge Knowledge on Commercial Lending Domain. CME & Loan IQ. Exposure to working with multiple clients from various locations around the world. Defect Management and Reporting. Able to work on multiple projects at a given time to meet the required objectives for project deliveries. Experience Ability to adapt to change is key. Agile and flexible in their approach, innovative and resilient. Should be customer oriented and an excellent communicator both Verbal and written. Excellent in conveying the client&aposs requirement to the team. Good team player. Ability to liaise with multiple teams. Exposure to working with multiple clients from various locations around the world. Benefits We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold: Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support. Medical, life & disability insurance, retirement plan, lifestyle and other benefits* ESG: Benefit from paid time off for volunteering and donation matching. DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra). Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best. Specific benefits may vary by location. At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves. Be unique, be exceptional, and help us make a difference at Finastra! Show more Show less

As a Test Manager at Gentrack, you will have the exciting opportunity to lead and mentor a group of software test analysts. Your primary responsibility will be to ensure that Gentrack applications adhere to the highest quality standards. By overseeing Gentrack's quality control processes, implementing best practices in quality assurance within the Delivery organization, and ensuring compliance with quality standards and accreditations, you will play a crucial role in maintaining the company's commitment to excellence. In this role, you will also take on line management responsibilities by coaching and mentoring your direct reports to aid in their growth and development. Your exceptional communication skills may be called upon in customer-facing situations, where you will engage with stakeholders such as Customer Success Managers, Engineering leads, and Solution Architects to build strong relationships and ensure alignment with business objectives. Your active participation in Agile software development will be key, as you maintain a deep understanding of quality specialization and provide valuable insights on their application. By participating in Agile ceremonies and driving quality initiatives across the Delivery organization, you will demonstrate your commitment to teamwork and effective time management. Additionally, your role will involve managing and reporting on quality metrics and KPIs, as well as contributing to the evolution of quality assurance practices within the company. As a Test Manager, you will have the opportunity to contribute to the development of sophisticated automation frameworks, collaborate with team members to meet project timelines and quality goals, and drive continuous improvement in quality processes. By serving as a point of contact for technical leads, product owners, and stakeholders, you will influence the team to prioritize testability in design and build processes. Gentrack values personal growth, leadership development, and technical excellence. By joining our global organization, you will be part of a dynamic team passionate about transformation and making a positive impact on society and the planet. If you are eager to learn, collaborate, and contribute to our mission, we welcome you to apply for this exciting opportunity at Gentrack.,

The IT Quality Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Performs functional, automation and regression testing and all Initiatives related to User Acceptance Testing (UAT) process and product rollout into production. The specialists will also work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach. Conducts a broad range of complex process monitoring, product evaluation and audit assignments. Follows industry quality trends; applies to current environment as appropriate. Interacts with various levels of management; communicates technology level process changes. Ensures project standards and procedures exist, are fully / clearly documented and followed throughout the software development life cycle. Monitors products for conformance to standards; monitors processes for conformance to procedures; identifies risks; ensures annual organizational reviews of standards and procedures are conducted. Documents findings and performs root cause analyses. Recommends solutions and improvements to existing standards and procedures; collaborates with other areas in technology to develop new standards and procedures. Ensures all corrective actions are assigned, documented and completed. Verifies traceability in project work products. Gathers, maintains and reports on quality metrics. Acts as advisor and mentor for junior members of the team. Analyze requirements and Execute tests, document testing requirements and processes for all applications to ensure QA policies and standards are met. Performs other duties and functions as assigned. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. 12-15 years experience in an IT Quality role. Ability to work independently or within groups on projects assigned. Requires in-depth knowledge, understanding and analytical thought. Exhibits comprehensive knowledge of several areas within IT Quality and has a good understanding of the industry. Strong understanding of testing processes. In depth understanding of the Systems Development Lifecycle and solid experience in several phases of systems development, preferably in testing program management. Must demonstrate confidence in their abilities. Education: Bachelors/University degree, Masters degree preferred. Citi is an equal opportunity and affirmative action employer. Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.,

As the QA Team Lead, you will be responsible for leading, mentoring, and managing the QA team to ensure effective test planning and execution. Your role will involve defining and implementing QA best practices, standards, and processes across various projects. You will be expected to create detailed, comprehensive, and well-structured test plans, test cases, and test scripts. Collaboration with cross-functional teams, including development, product, and DevOps, will be crucial to ensure quality throughout the software development lifecycle. You will oversee and contribute to automation efforts using tools like Selenium, Cypress, JUnit, or similar. Additionally, managing defect tracking and resolution using tools such as JIRA or Azure DevOps will be part of your responsibilities. It will be essential for you to ensure test coverage across functional, regression, integration, performance, and security testing. Tracking and reporting quality metrics, such as defect trends, test case execution rates, and release readiness, will also be a key aspect of your role. Your participation in sprint planning, code reviews, and continuous integration pipelines will be vital to the success of the QA processes. This is a full-time position with a day shift schedule located in Calicut, Kerala. The ideal candidate would have a Bachelor's degree and at least 5 years of experience as a QA lead, with an additional 2 years of experience in QA Automation preferred. It is required that you are able to reliably commute to Calicut or are planning to relocate before starting work. If you are interested in this opportunity, kindly reach out to the employer at +91 8714675013.,

You are looking for a skilled Footwear Quality Assurance Specialist with a minimum of 5 years of experience in the footwear industry. Your responsibilities will include having knowledge of footwear quality standards, understanding sports shoe performance parameters, and being familiar with various materials such as synthetic, EVA, PU, rubber, mesh, and knit materials. You will conduct in-process inspection methods, first article inspection, final product audits, mechanical and functional testing, and defect analysis using tools like 5 Whys and Fishbone diagrams. Additionally, you will coordinate lab activities for physical and chemical testing, as well as implement Corrective and Preventive Actions (CAPA). To be successful in this role, you should have proven experience in footwear quality assurance or a related field, a strong understanding of materials and manufacturing processes, excellent analytical and problem-solving skills, and the ability to work collaboratively in a team environment. Effective communication skills are also crucial for this position. If you meet the required qualifications and have a passion for maintaining quality standards in the footwear industry, we invite you to apply for the position of Footwear Quality Assurance Specialist.,

Job Description Summary Develop and maintain systems, rules, and processes to ensure fulfillment of internal and external requirements. Ensures that projects and products are capable and will meet specified standards (Preventive). Developing conceptual knowledge of professional discipline. May include support roles with specialized expertise or technical knowledge in broad area. Job Description GEHC ONLY Creates a Quality culture by driving compliance activities around a specific product, site or region. This includes being responsible for the total quality management system for the business and driving Quality metrics. Ensures quality and regulatory compliance while driving process effectiveness and efficiency. Represents GE Healthcare to external agencies and champions the evolution of the quality culture which includes executing and driving quality objectives, metrics, reporting and operating mechanisms. Developing in-depth knowledge of a discipline. Uses prior experience and acquired expertise to execute functional policy/strategy. A job at this level is likely to be an individual contributor, with proven interpersonal skills. Communication with direct colleagues and the business about design and coordination services rendered. Provides informal guidance to new team members. Explains complex information to others in straightforward situations. Impacts projects, processes and procedures in own field. The role operates with some autonomy, but is focused on execution of activities/provision of advice within an enabling discipline covered by standard functional practices and procedures. Activities require professional judgment, but may require more senior levels of guidance. Utilizes technical expertise and judgement to solve problems. Leverages technical skills and analytic thinking required to solve problems. May use multiple internal sources outside of own team to arrive at decisions. Required Qualifications This role requires advanced experience in the Quality & Healthcare Quality. Knowledge level is comparable to a Bachelor&aposs degree from an accredited university or college ( or a high school diploma with relevant experience). Minimum 5 years in Healthcare Quality and Regulatory Desired Characteristics Additional Information Relocation Assistance Provided: No Show more Show less

The IT Quality Sr Analyst position is a senior professional role that requires a deep understanding of the discipline. You will contribute to the development of new techniques and enhance processes and workflows within the area or function. Integration of subject matter and industry expertise is essential within the defined area. You must have a profound understanding of how different areas collectively integrate within the sub-function and contribute to the overall business objectives. Your role will involve evaluating moderately complex issues with significant potential impact, requiring you to weigh various alternatives and balance conflicting situations using multiple sources of information. Strong analytical skills are necessary to filter, prioritize, and validate complex and dynamic material from various sources. Effective communication and diplomacy skills are a must. You will often take on informal/formal leadership roles within teams, providing coaching and training to new team members. Your influence will have a significant impact on projects in terms of size and geography by advising, counseling, and facilitating services to others in your area of specialization. The performance of all teams in the area will be directly impacted by your own performance. Responsibilities: - Managing initiatives related to User Acceptance Testing (UAT) process and product rollout into production, including recommending solutions and improvements. This may also involve software quality assurance testing. - Conducting complex process monitoring, product evaluation, and audit assignments; reporting issues and making recommendations for solutions. - Ensuring project standards and procedures are documented and followed throughout the software development life cycle, and recommending enhancements to documentation. - Monitoring products for conformance to standards, processes for conformance to procedures, identifying risks, recommending solutions, and ensuring annual organizational reviews of standards and procedures. - Documenting findings, performing root cause analyses, and recommending improvements to existing standards and procedures. - Ensuring corrective actions are assigned, documented, and completed, verifying traceability in project work products, maintaining quality metrics reports. - Acting as an advisor and mentor for junior team members. - Making evaluative judgments based on factual information analysis and providing solutions to problems. - Having a direct impact on the team and closely related teams by ensuring quality of tasks/services/information provided. - Demonstrating sound communication and diplomacy skills to exchange complex information. - Performing other assigned duties and functions. Qualifications: - 5-8 years of experience in an IT Quality role. - Demonstrated execution capabilities. - Development experience in a fast-paced, time-to-market driven environment. - Experience with test automation, test scenario, and test scripts creation and modification. - Proficiency in writing complex queries. - Experience with reporting tools and testing automation tools. - Project management experience is preferred. Education: - Bachelors/University degree or equivalent experience Citi is an equal opportunity and affirmative action employer.,

The Testing Specialist will collaborate closely with the Business and Delivery teams to implement the test strategy and fulfill identified business requirements, ensuring the delivery of business value. With 8 to 10 years of experience in Quality Assurance and ETL testing, you will lead the Quality Engineering and Assurance (QEA) team, responsible for ensuring the quality and reliability of software and data products within the Databricks environment. Your responsibilities will include developing and overseeing the quality assurance strategy and test planning for Databricks" products and solutions. You should possess a good understanding of efficient data pipelines utilizing Azure Databricks and its native services such as Azure Data Factory, Azure Synapse Analytics, Azure SQL Database, and Azure Blob Storage. Continuous assessment and enhancement of quality assurance processes and methodologies will be crucial to improve the efficiency and effectiveness of the QA team. You will drive the automation of testing processes, including the development and maintenance of test scripts and frameworks, and manage the entire testing lifecycle from test case creation to defect tracking and reporting. Collaboration with development and product management teams is essential to ensure software releases meet quality standards and are delivered on time. You will establish and monitor key quality metrics and performance indicators to gain insights into the quality of Databricks" products. Working with cross-functional teams, including development, data engineering, and data science, will be necessary to embed quality into all stages of product development. You will be responsible for ensuring that Databricks" products comply with security and compliance standards, conducting security testing as needed, and overseeing the identification and resolution of software defects by collaborating closely with development teams. Maintaining detailed documentation of testing processes, test cases, and results will also be part of your role. Qualifications: - Bachelor's or Master's degree in computer science, software engineering, or a related field. - Extensive experience in quality engineering, software testing, and quality assurance, with a proven track record of leadership and management. - Strong knowledge of software testing methodologies, test automation tools, and quality assurance best practices. - Experience with big data technologies, data processing, and analytics platforms relevant to Databricks. - Strong leadership and communication skills to collaborate effectively with diverse teams and stakeholders. - Familiarity with Databricks" platform and related technologies is often preferred. - Experience with cloud platforms like AWS, Azure Cloud may be beneficial. - Knowledge of data governance, security, and compliance standards.,

You will be joining a team at Qualcomm Asia Pacific Pte. Ltd. focused on RF Front End Modules for the Cellular and Wireless Data markets. As a senior technical specialist, you will provide leadership in the development of new technology platforms using your expertise in materials, device physics, and processes. This role requires working closely with multiple product development teams within the Business Unit Engineering organization. Your responsibilities will include collaborating across different functions in a dynamic environment, supporting the development of advanced technologies for backend interconnect, passivation, packaging, and singulation. You will be involved in improving existing processes to enhance efficiency, product reliability, and yield. Additionally, your role will require expertise in process integration, photolithography techniques, and backend processes. You will play a crucial role in developing industry-leading design guidelines, conducting Design of Experiments (DOE), and supporting the integration of advanced technologies for RF-SiP applications. Moreover, you will lead technology integration efforts, perform technical risk assessments, and ensure product reliability metrics are met. To qualify for this position, you should have a Master's Degree in Mechanical, Materials, or Chemical Engineering, with a preference for a PHD. A minimum of 10 years of experience in electronics packaging, especially in the RF module industry, is desired. Strong technical understanding of semiconductor packaging materials, industry standards, and quality management is essential. Excellent communication skills, willingness to travel internationally, and the ability to collaborate with cross-functional teams are crucial for success in this role. If you are an individual with a disability and require accommodations during the application process, Qualcomm is committed to providing accessible support. Qualcomm is an equal opportunity employer and expects its employees to adhere to all applicable policies and procedures. Staffing and recruiting agencies are advised not to submit unsolicited resumes or applications for this role. For further information, please reach out to Qualcomm Careers.,

Cyano Pharma Pvt Ltd is a leading pharmaceutical organization in INDORE (MP) focused on quality, compliance, and innovation. We are looking for a highly skilled professional with strong expertise in Quality Management Systems (QMS) and Validation & Qualifications to ensure compliance with international regulatory standards (WHO, USFDA, EMA, MHRA). Key Responsibilities: Quality Management System (QMS): - Implement, maintain, and continuously improve the site Quality Management System in line with global regulatory guidelines (WHO, USFDA, EMA, MHRA). - Prepare, review, and update SOPs, quality manuals, and quality policies. - Manage change control, deviation, incident reporting, and risk management systems. - Coordinate and support internal, external, and third-party audits, ensuring timely CAPA implementation and closure. - Monitor and analyze quality metrics to drive continuous improvement initiatives. - Provide training and awareness programs for QMS procedures and GMP compliance across teams. - Act as a key contact for regulatory inspections and customer audits. Validation & Qualifications: - Prepare and execute qualification protocols (IQ/OQ/PQ) for equipment, utilities, facilities, and systems. - Lead process validation, cleaning validation, and computer system validation as per regulatory requirements. - Develop and maintain the Validation Master Plan (VMP). - Ensure periodic requalification and revalidation activities are performed according to schedules. - Review and approve all validation-related documents, including protocols and reports. - Ensure all validation activities comply with cGMP, data integrity, and documentation requirements. - Work closely with cross-functional teams (engineering, production, QC) to ensure smooth validation and qualification processes. Qualifications & Experience: - M.Pharm with 9-10 years of experience in Quality Assurance within the pharmaceutical industry. - Strong hands-on experience in QMS implementation and validation/qualification activities. - In-depth knowledge of global regulatory requirements (WHO, USFDA, EMA, MHRA). - Strong communication, documentation, and audit-handling skills. - Proficiency in MS Office (Word, Excel, PowerPoint) and quality documentation systems. - Location: Indore Benefits: - Competitive salary and performance-based incentives. - Opportunity to work on global compliance and regulatory projects. - Exposure to international audits and career advancement opportunities.,

The Quality Engineer I is responsible for ensuring the quality and reliability of products or services. You will be developing and implementing quality control processes, conducting inspections and tests, and analyzing data to identify areas for improvement. Working closely with cross-functional teams, you will establish quality standards, resolve quality issues, and drive continuous improvement in product quality. Delivering low-medium complexity testing tasks as part of a team, you will participate in collaborative meetings with peers and stakeholders. You will interact with stakeholders to gain clarity on efforts, document testing and outcomes, and follow established software product engineering practices related to testing within an enterprise scope. You will work under direct supervision, receiving instructions, guidance, and direction from others, acquiring knowledge on how to solve problems through on-the-job training, and applying standard techniques, procedures, and criteria to manage and perform assigned tasks. Additionally, you will perform other assigned job-related duties that align with the organization's vision, mission, and values and fall within your scope of practice. You will be responsible for developing and implementing test plans, cases, and scripts based on software requirements and specifications. Defining the scope and objectives of testing, including the identification of test resources and tools will be part of your responsibilities. Performing manual testing to identify defects and ensure software functionality, as well as developing, maintaining, and executing automated test scripts using tools such as Selenium, JUnit, or TestNG will be crucial in your role. You will also be identifying, documenting, and tracking software defects using defect tracking tools like Gitlab or ALM, collaborating with developers to reproduce issues, provide detailed defect reports, and verify fixes. Conducting performance, load, and stress testing to ensure software scalability and reliability, analyzing performance test results, and identifying bottlenecks or performance issues will be part of your duties. You will integrate automated tests into the CI/CD pipeline to ensure continuous testing and rapid feedback, as well as monitor and maintain the CI/CD environment to ensure smooth and efficient software delivery. You will collect and analyze quality metrics to assess software quality and testing effectiveness, prepare and present test reports and quality metrics to stakeholders and management, and set up and maintain test environments, including hardware, software, and network configurations. Ensuring test environments are representative of production environments is also essential. Keeping up to date with changes in software testing methodologies and tools, working closely with developers, product managers, and other stakeholders to understand requirements and provide feedback, participating in agile ceremonies such as sprint planning, daily stand-ups, and retrospectives, and identifying and assessing potential risks to software quality and implementing mitigation strategies will be part of your responsibilities. Coordinating and supporting user acceptance testing with end-users to ensure the software meets their needs and expectations, gathering and addressing feedback from UAT participants, creating and maintaining comprehensive test documentation, including test plans, cases, and scripts, and providing training and support to team members on testing tools, processes, and best practices are also key aspects of this role. You should hold a Bachelor's Degree preferably in Computer Science, Computer Engineering, Information Systems, Quantitative or Engineering Field, or have relevant experience. With less than one year of relevant or practical experience, you should possess special skills in Testing Concepts (multiple tools/methodologies), Technical Writing and Diagramming, and Analysis (Technical, Business, or Data). Soft skills required include Communication (Ability to articulate testing concepts and participate in collaborative meetings), Attention to Detail (Identifying and documenting software defects accurately), Analytical Thinking (Analyzing test results and quality metrics), Teamwork (Collaborating with cross-functional teams on quality assurance efforts), and Adaptability (Learning new testing tools and methodologies). Relocation Assistance Eligible: No.,

The IT Dev Ops and Quality Data Analyst role is a position that requires a seasoned professional with in-depth disciplinary knowledge. Your contributions will focus on developing new techniques and improving processes and workflows within the defined area. Your expertise will integrate subject matter and industry knowledge to contribute to the objectives of the function and overall business. You will need to evaluate moderately complex issues with potential impact, weighing various alternatives and balancing conflicting situations using multiple sources of information. Strong analytical skills are necessary to filter, prioritize, and validate complex material from different sources. Effective communication and diplomacy skills are also essential as the performance of all teams in the area will be directly affected by your work. Your responsibilities will include leading initiatives related to User Acceptance Testing (UAT) process and product rollout into production, making recommendations for solutions and improvements. You will be responsible for software quality assurance testing, understanding requirements, building test suites, and covering Regression and Functional Testing for Agile projects. Additionally, you will conduct complex process monitoring, product evaluation, and audit assignments, reporting issues and making recommendations for solutions. You will ensure project standards and procedures are documented and followed throughout the software development life cycle, documenting findings, performing root cause analyses, and providing recommended improvements. As a qualified candidate, you should have 5-8 years of experience in an IT Quality role, with at least 1 year of experience in DevOps. Knowledge of Docker, Kubernetes, LightSpeed Enterprise is preferred. You should have demonstrated execution capabilities, development experience in a fast-paced environment, experience with test automation tools like Selenium, Cypress, or similar tools, and familiarity with writing complex queries and reporting tools. Any server-side Test Automation experience using Python or Java is preferred, along with experience working with SQL or RDBMS systems. A Bachelor's/University degree or equivalent experience is required for this role. Your role will directly impact the team and closely related teams by ensuring the quality of tasks, services, and information provided. You will need sound communication and diplomacy skills to exchange complex information effectively. Other duties and functions as required by the QA function will also be assigned to you. If you are a person with a disability and require a reasonable accommodation to use the search tools or apply for a career opportunity, please review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster. (Note: The above job description is a standard summary of the information provided in the original text in second person and proper format as per the instructions given.),

The incumbent for the Tech Lead - Quality Assurance position in the Digital Business division will be responsible for creating and leading the quality engineering and automation framework for the SonyLIV platform's analytics product. The role requires a thorough understanding of data analytics testing, data pipelines, ETL processes, and data warehousing. Job Requirements: - Minimum educational qualification of B.E./B.Tech in Computer Science - Working knowledge of OTT based Analytics applications - Experience in software quality assurance, particularly in data analytics testing - Experience with end-to-end integration validation of analytics systems within the eco-system, including Front end applications, API, GA, and Ads systems - Automation of API/UI/Unit tests and integration with CI/CD pipelines - Familiarity with Google Analytics tools and services Process Automation Responsibilities: - Design and implement automation frameworks for front-end and back-end systems using industry-standard tools - Proficiency with tools like Selenium, Appium, Pytest, Android Studio, Xcode, Eclipse, Jenkins, Jira, etc. - Establish quality processes and metrics for applications across platforms - Adapt and improve processes and methodologies as required Knowledge Management Duties: - Develop automation dashboards and reports for quality engineering - Evaluate new technologies and methodologies in a timely manner Critical Competencies for Success: Behavioral: - Strong teamwork and independent work capabilities under pressure - Ability to balance strategic thinking with attention to detail - Prioritization skills and ability to cope with competing demands - Comfort with ambiguity and urgency, with a focus on results and excellence - Collaborative and inquisitive mindset with analytical thinking and creativity Technical: - Proven experience in formulating test strategies and automation frameworks for data-driven applications - Proficiency in scripting languages like Python, Java, etc., for automation tasks - Understanding of Ads systems and native/web platform apps - Knowledge of software development lifecycle, Agile methodologies, and cloud platforms - Strong programming and logical skills Other Personal Characteristics: - Bright, quick, and a team player with independence of thought - Excellent communication skills, high energy, and motivation - Positive outlook, ability to deal with ambiguity and risks - Business acumen, strategic thinking, and assertiveness - Ability to voice opinions professionally and influence decisions Why join us Sony Pictures Networks offers a dynamic work environment with leading entertainment channels and a promising streaming platform like Sony LIV. The organization is committed to diversity, inclusivity, and equity, recognized as a Great Place to Work and winner of multiple awards. Join us in creating and celebrating extraordinary stories beyond the ordinary!,

You will be responsible for contributing individually as well as leading the QA team in the delivery process as part of an upgrade group. Your role will involve identifying the upgrade scope for manual testing and preparing for automation testing in the future. You will be required to write and manage test cases based on Acceptance Criteria, contribute to upgrade estimations, and participate in manual functional and exploratory testing. When necessary, you will need to escalate risks and propose mitigations, while also fostering a culture of good quality within the QA team. Ensuring 100% manual test execution for all upgrades and collaborating with Development Teams, Managers, and Client Coordinators will be crucial aspects of your role. Additionally, you will be responsible for managing and producing quality reports for the upgrade team. We are seeking QA engineers with strong problem-solving skills and previous experience with Aras PLM. Excellent verbal and written communication, demonstrated testing expertise, and experience working with remote teams are essential requirements. A good understanding of the Agile/SAFe model, solid software quality assurance knowledge, and strong analytical skills are also necessary. Proficiency in time management, defining and interpreting Quality Metrics, and working with Microsoft Office Suite or related software is required. Experience in managing and improving deliverables from a small QA team, as well as familiarity with Test Automation tools like Selenium Web Driver, Cypress, SOAPUI, JMeter, etc., will be advantageous. Knowledge of the Microsoft Stack (IIS, SQL Server, Microsoft Office) is a plus. Within GlobalLogic, you will find a culture that prioritizes caring, continuous learning and development opportunities, interesting and meaningful work, balance, flexibility, and a high-trust environment. The company is committed to fostering an inclusive culture where individuals can build connections, enhance their skills, and advance their careers. As a part of the team, you will have the chance to work on impactful projects, collaborate with clients worldwide, and contribute to cutting-edge solutions that shape the world today. GlobalLogic, as a Hitachi Group Company, is a trusted digital engineering partner known for its innovative digital products and experiences. Since 2000, GlobalLogic has been at the forefront of the digital revolution, collaborating with clients to transform businesses and redefine industries through intelligent products, platforms, and services.,

You should have 10 to 15 years of experience in Automotive system development. Your role will involve strong expertise in Hardware development life cycle activities and system Architectural activities. You should also have experience in Hardware engineering and a good understanding of Hardware safety, security, and ASPICE activities. You will be responsible for System development and validation activities, as well as quality processes and metrics. It is essential to have exposure to Hardware development infrastructure, Tools, and methods. This position is open for both Permanent role and Full-Time Consultant role. Join us and contribute your skills and experience to our team.,

As a Quality Analyst in the B2C Department at Rayna Tours in Pune, India, you will be responsible for monitoring and evaluating sales and service calls/chats. Your role will involve sharing feedback to assist in performance improvement and preparing quality reports to maintain accuracy standards. The ideal candidate for this position should have 1-2 years of experience in Quality, with a preference for Sales/Travel BPO experience. Strong communication and analysis skills are essential for this role. A good understanding of Visa and Holiday Package sales would be a plus. Additionally, the ability to coach team members and drive quality metrics is highly valued. If you meet these qualifications and are looking to join a dynamic team at Rayna Tours, please send your CV to rupinder@raynatours.com.,

You will be working in an incredibly exciting area of tech that is reshaping the data storage industry. Leading with innovative thinking, you will have the opportunity to grow alongside the smartest team in the industry. The type of impactful work that changes the world is at the core of this role, offering endless opportunities for you to make your mark and join a dynamic team. As an Engineering Director, Quality Engineering, you will lead multiple engineering teams, including managers and senior engineers. Your main focus will be on establishing and driving the Enterprise Readiness Strategy for Pure Storage products. Enabling product engineers to deliver high-quality software to customers and building automated test platforms and infrastructure to accelerate innovation will be key responsibilities. Providing technical direction, mentoring to engineers, and collaborating with cross-functional teams to achieve successful project outcomes are essential aspects of this role. To excel in this position, you must understand the dynamics of global R&D, possess deep knowledge of local culture, and align with Pure values and leadership attributes. Leading and influencing multiple stakeholders across cross-functional teams will be crucial in driving the quality engineering practices forward. Partnering with various teams, including Development, program and product management, and Customer Support, to identify new use cases and improve enterprise readiness expectations will also be part of your responsibilities. Your role will involve scaling up processes for test-driven development in an integrated CI/CD environment, expanding the shift left approach for Quality Engineering, and collaborating with remote teams to continuously enhance FlashArray & FlashBlade Enterprise Quality. By building teams, driving quality engineering best practices, defining quality metrics, and contributing to the test strategy, you will play a key role in the success of the engineering projects. Your ability to challenge the status quo, drive automation strategies, and improve processes will be essential in achieving efficiency and quality improvements. As part of the Quality Engineering team, you will work on delivering world-class enterprise class technologies & products, partnering with Engineering leadership, Product management, and internal/external stakeholders to drive quality system-level products. You will be responsible for defining and leading Enterprise Readiness Quality strategy, driving automation-first practices, and ensuring timely project delivery. Additionally, you will play a crucial role in developing test strategies, automation frameworks, and ensuring test-driven development integrated with CI/CD pipelines. Your leadership and technical expertise will be instrumental in shaping the success and growth of the team. To be successful in this role, you should have at least 15 years of experience in Enterprise Products, with a minimum of 8+ years of Leadership experience, including 2+ years of second-level management experience. Proven track record in driving Quality Engineering initiatives, expertise in managing projects throughout SDLC, and experience in growing agile environments are essential. Technical hands-on leadership in File System, Storage Ecosystem, and a passion for continuous improvement are important qualities for this position. Strong communication skills, problem-solving abilities, and a degree in Computer Science or equivalent are also required. At Pure Storage, you can expect a culture of innovation, growth, and teamwork. The company values critical thinking, challenges, and trailblazers, providing opportunities for personal and professional development. With a focus on diversity, equity, inclusion, and sustainability, Pure Storage is committed to fostering an inclusive and supportive work environment where every voice matters and contributes to the company's success story.,

As a QA Engineer at Community Brands, you will play a crucial role in ensuring the quality and functionality of software throughout its development life cycle. You will be responsible for evaluating, executing, and documenting testing procedures, developing comprehensive test plans and cases, and conducting manual tests. Your day-to-day tasks will include leading quality assurance efforts by planning, coordinating, and executing QA activities for software projects. You will be involved in test strategy and planning, test design and execution, test environment management, defect management, process improvement, collaboration and communication with cross-functional teams, risk assessment and mitigation, quality metrics and reporting, as well as compliance with industry standards and best practices. To excel in this role, you should have expertise in quality assurance methodologies, strong problem-solving and analytical skills, excellent communication and collaboration abilities, attention to detail, and a strong focus on delivering high-quality software products. You should also be proficient in time and task management, adaptable to changing project requirements, and have leadership skills to inspire and motivate the QA team. Ideally, you should have 3 to 5 years of professional experience in quality analysis integrated with the software development lifecycle, including at least 1 year of experience leading a QA team. You should also have hands-on experience with software testing methodologies, tools, and processes, as well as familiarity with Agile/Scrum development methodologies. A Bachelor's degree in a computer science/technology field or equivalent industry experience is preferred. Additionally, you should have knowledge of system and software quality assurance best practices, the ability to meet deadlines, resolve team conflicts, and prioritize tasks in a high-pressure environment. Familiarity with data privacy practices and regulations such as PCI, PII, PHI, HIPAA, GDPR, ADA, etc., is also advantageous. At Community Brands, you will be part of a purpose-driven culture that values work-life balance, community involvement, and employee well-being. We offer planned paid time off, company-paid parental leave, and a supportive environment where good people come together to do good things. If you are looking to join a team of tech-savvy individuals who are committed to making a positive impact on the world through technology, we would love to chat with you!,

We are looking for a passionate and detail-oriented Service Assurance Engineer to join our dynamic team. The Service Assurance Engineer will be responsible for ensuring the highest standards of quality for our products. This role involves designing test strategies, identifying bugs, collaborating with development teams, and ensuring that our software meets user expectations and is defect-free. As a Service Assurance Engineer, you are expected to extract the essential and most important aspects of data from multiple data sources like fleet usage data, customer usage patterns, service requests, customer feedback and convert them into Test Patterns, Test Case Improvements and Test Data requirements . The ideal candidate will have a strong understanding of software development life cycles, testing methodologies, and excellent problem-solving skills. You will work in a fast-paced environment with a focus on improving the quality and performance of the product. . As a Service Assurance Engineer, you would be responsible for designing and executing test strategy to ensure software quality. You should be proficient in creating detailed documentation, software testing, and coordinating with cross-functional teams. You would be responsible for evaluating products to ensure they meet Quality, Security and Performance standards before they reach the market. You would also be responsible for conducting hands-on testing, document the findings, and provide feedback on usability, durability and functionality. . As a Service Assurance Engineer, you are expected to extract the essential and most important aspects of data from multiple data sources into Test Patterns, Test Case Improvements, and Test Data requirements based on user stories and acceptance criteria, including fleet usage data, customer usage patterns, service requests, and customer feedback. . Provide data-driven requirements for Automated Testing, emphasizing feature function, service excellence, monitoring, performance, resiliency, scalability, and reliability, specifying both positive and negative testing techniques. . Define Quality Metrics to be utilized during development, testing and deployment to assess service quality. . Drive and evolve the Development Roadmap for automated test suites for the ERP product family, including New Features and growth of automation test coverage, based on the input above. . Partner with the Service Development team to influence Architectural Direction, Long-Term Investments, and Culture Change to support service monitoring, telemetry, and automated testing inside the service. . Continually evaluate Existing Test Coverage and Automation Frameworks, identifying requirements for redesign, replacement, reusability, and improvement in efficiency and performance. . Work with automation testing engineers to prioritize test defects based on business and technical risks. . Participate in Functional and Technical Feature Design Reviews to drive service instrumentation requirements that enable automated testing. Additional Responsibilities for more senior Service Assurance Engineers: . Include Executive Input, Technology Touch-Point Failures, Strategic Initiatives, and other escalated channels in the data sources used. . Work with service leadership to identify areas of potential concern. Collaborate and drive testing dependencies and communicate testing plans and testing concerns. . Work with service reliability architects and service owners to identify broad Testing Gaps with respect to operation parameters, e.g., template changes, instrumentation results, outages, feature throughput mandates, etc. . Own the development roadmap for automated test suites for the ERP product family. Career Level - IC3

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Product Lead -Delivery Practice Lead to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Product Lead - Delivery Practice Lead : Delivery Role and Responsibilities Practice Lead Product Development/Manager responsible for pdt development and delivery for HealthCare products in accordance with industry standards and regulatory guidance. Delivery Management in a global setting Manage Application Dev, Maintenance, Re-Engineering, Integration & Transformation projects. Participate in research, design, implementation, and optimization of Machine learning Models. Lead AI product development programs and managed business stakeholders requirements, thorough hands on experience in exploring and analysing the potential and limitations of AI when planning new products at the idea stage itself Thorough Understanding and hands on Claims Cycle, Health Plan Business and knowledge of provider area. Document, communicate, coordinate and execute delivery as per agreements including SOW & CR's Enable High Utilization and High Billability through effective Resource Management Prepare Statement of Work inclusive of Estimation, Solution Design, Scoping & Planning Mentor the Delivery teams in defining Accurate Requirement Modelling, Software Specs, Quality Metrics, Configuration/Release/Risk Management Processes Build/Demonstrate capabilities in the Customer's domain of operation (New/Existing) Execute Performance Appraisal & support Talent Acquisition/ Knowledge Management Participate in RFP and customer interactions/coordination. Experience in responding to RFPs independently and handling delivery independently. Experience in working with US based Customers - specifically Health Care Clients Education Bachelor's in computer sciences or similar. Masters preferred. Job Description and Skills and Hands on: 7+Years work experience and hands on alignment with JD details below: Ability to work independently in pursuit of organizational goals, skilled in building and leading cross-functional teams, with a proven record of managing deliveries. Experience in analytics in Healthcare setting to improve Clinical/Operational/Financial Performance Knowledge of Health Management Programs and Government Programs and Regulatory Reporting Ability to lead development of new Offerings, Collaterals and Brochures Ability to conduct assessments of client systems/processes for engagement objectives and scope. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.

The Customer Support and Service team Always represents the voice of the customers. Responsible for understanding customer requirements, meeting service metrics guidelines, and retaining them. They are saviors to all our members, who reach out to them through call, chat or email. Role The Service Manager will be responsible for spearheading a premium matchmaking service that delivers the highest match success rate across the globe. The role involves front-leading a team of 50+ people and be accountable for their productivity. The person will be required to pull up his/her sleeves and get involved in every aspect of market development sales. This is a strategic and important part for the business hence we need someone who is analytical, strategic as well as tactical. The candidate needs to be owning and hitting/exceeding quarterly/annual sales targets with the assigned teams. The most valuable traits we are looking for in this role are: Ownership - You will own the strategy, delivery, quality, and the outcomes of the customer Support team and will be accountable for the same. User orientation - Create time for customer interactions and user understanding. Start by looking at things from the user's perspective and don't stop until you've evaluated how the solution has impacted the user. Velocity - You will be expected to deliver results in a fast paced, operationally intensive, and rapidly changing environment. Ethical - Work ethic is about showing up, being on time, being reliable and doing what you say. It is about being a fundamentally good person that others can count on and enjoy working with. What you will do in this role Develop a deep understanding of Shaadi.com consumer segments across communities, to uniquely represent and address the specific needs of each HNI member. Leverage customer insight to remodel streamline the service process to dramatically increase matchmaking success and customer satisfaction. Ensure that team members are adequately trained and readied to deliver an empathetic personalized service, as a trusted advisor to the family. Envision and implement technology solutions enhancements to maximize the quality of service delivered and minimize wasteful productivity losses of the team. Plan for rapid expansion in staff, in line with exploding HNI membership sales, while ensuring the highest level of service quality is maintained. Managing closed loop process flows for escalation management to ensure that even unsatisfied customers are delivered an experience which Shaadi.com can be proud of. What you should have 7 years of relevant experience with 5 years in Telesales team management, preferably in Internet industry. Exposure to value volume selling is a must. Good Understanding of Quality metrics and process improvements. Drive performance management by applying and implementing best in class performance metrics. Bachelor's Degree.

Greetings for day. We are having opening for the role Manager - QMS & Documentation Management in Corporate Quality Department. Department : Corporate Quality Location : Mumbai - Andheri East Qualification - B. Pharm. / M. Pharm / M. Sc. Industry Preferred : Pharmaceutical. Work Experience :12 - 18 years Corporate Experience only. Job Description : Quality Management System (QMS) Oversight: Ensure robust implementation and periodic / Retrospective review of all QMS elements including Change Control, Deviation, CAPA, Risk Management, and Quality Review. Documentation Lifecycle Management: Coordinate periodic SOP revision cycles. Ensure alignment with current practices, regulations, and audit feedback. Maintain SOP revision matrix and history. Electronic QMS/LMS Integration & Control: Develop and deliver orientation programs for new joiners covering company policies, ethics, compliance, and site-specific SOPs. Skill Requirements : Competent in extracting, organizing, and interpreting data from QMS systems for management review and trend analysis. Experience in preparing Quality Metrics, Dashboard Reports, SOP compliance trends, and identifying areas for process improvement Proficient in managing the document lifecycle, Organized approach to multi-department coordination, documentation deadlines, and QMS project execution. GMP Knowledge & Facilitation Skills: Deep understanding of cGMP/GxP concepts and strong delivery of technical training sessions . Interested candidate can share their profiles on pooja.t@encubeethicals.com