Quality Lead - Warehousing

Job Role: Quality Lead - Warehousing

Role in Brief:

Key Responsibilities:

• Quality Assurance:

  Enforce quality control procedures, ensuring accuracy in inventory management, receiving, storage, and shipping processes. 

• Inventory Management:

  Oversee inventory levels, conduct cycle counts and audits, and maintain accurate inventory records. 

• Process Improvement:

  Identify areas for improvement in warehouse operations, implement efficient practices, and optimize workflows to enhance productivity and reduce costs. 

• Team Leadership:

  Lead and motivate a team of warehouse staff, providing guidance, support, and performance feedback. 

• Compliance:

  Ensure compliance with health, safety, and regulatory standards, including OSHA, FDA, and other relevant regulations. 

• Communication:

  Effectively communicate with other departments (e.g., procurement, logistics, customer service) to ensure smooth operations and timely order fulfillment. 

• Reporting:

  Prepare and present reports on warehouse performance, including productivity metrics, inventory levels, and order fulfillment rates. 

• Problem Solving:

  Address and resolve issues related to customer satisfaction, logistics, and quality complaints. 

• Training:

  Train warehouse staff on quality control procedures, safety protocols, and best practices. 

Years of experience:

• 5 to 7 years’ experience needed in cold storage warehousing.

Required Qualifications:

• Bachelor’s degree from an accredited university or college
• At least 5 years of materials, warehouse, and inventory experience
• A good working knowledge of Microsoft 365, including PowerPoint and Excel

Desired Characteristics:

• Demonstrated oral and written communication skills
• Strong interpersonal and leadership skills
• Strong business and analytical ability
• Knowledge of the manufacturing process
• Familiarity with materials management disciplines including production and inventory control
• Ability to manage changing/conflicting priorities and resolve appropriately
• Ability to effectively operate in any organizational structure