Quality Lead

The Quality Lead will be responsible for establishing and enforcing quality management systems, processes, and controls across all Awfis Design & Build (D&B) projects. This role ensures that every project delivered meets defined specifications, safety standards, statutory requirements, and customer expectations while driving a culture of continuous improvement.

Key Responsibilities

1. Quality Management Systems (QMS)

• Develop and implement QMS aligned with ISO 9001 and industry best practices for D&B.
• Define project-specific quality plans, inspection & test plans (ITPs), and checklists.
• Monitor adherence to approved drawings, BOQs, and specifications.

2. Project Quality Assurance & Control

• Conduct periodic site inspections, material testing, and workmanship quality audits.
• Ensure quality compliance during all phases: design, procurement, execution, and handover.
• Establish protocols for vendor evaluation and supplier quality checks.

3. Compliance & Documentation

• Ensure compliance with statutory and contractual quality requirements.
• Maintain NCR (Non-Conformance Reports) register, corrective and preventive actions (CAPA).
• Prepare and publish quality dashboards, MIS, and audit reports for leadership review.

4. Training & Awareness

• Conduct training for site engineers, contractors, and vendors on QA/QC standards.
• Drive awareness of zero-defect delivery and first-time-right execution.
• Build quality champions across project sites.

5. Customer Experience & Handover

• Ensure projects are handed over snag-free, with documentation and quality certifications.
• Work closely with Delivery and Project Heads to minimize rework and defects.
• Measure client satisfaction through post-handover quality feedback.

6. Continuous Improvement

• Drive root cause analysis of recurring defects and implement long-term fixes.
• Benchmark quality metrics against industry leaders and propose process enhancements.
• Collaborate with design, procurement, and project execution teams for standardization.

Qualifications & Experience

• Bachelor’s/Master’s in Civil Engineering / Architecture with certification in Quality Management (ISO, Six Sigma, etc.).
• 8–12 years of QA/QC experience in interior fit-outs, construction, or real estate projects; D&B exposure preferred.
• Strong knowledge of materials, finishes, MEP works, and fit-out quality standards.
• Experience in leading multi-site quality audits and implementing QMS