Quality Head

Job Profile: Head Quality (Bearing Industry) 1. Job Purpose To lead, plan, and manage the organizations complete Quality function—including Quality Assurance (QA), Quality Control (QC), Supplier Quality, Customer Quality, and System Compliance—to ensure consistent production of bearings meeting customer specifications, statutory requirements, and international standards (ISO/IATF). 2. Key Responsibilities A. Quality Planning & Strategy • Develop and implement quality strategies, policies, and objectives for bearing production. • Plan & manage quality goals aligned with customer requirements, IATF 16949, ISO 9001, ISO 14001. • Establish quality KPIs (PPM, Cp/Cpk, NC reduction, rework cost, COPQ, delivery rating etc.). B. Quality Assurance (QA) • Review & approve APQP, PPAP, Control Plans, FMEA, MSA, SPC. • Validate processes: heat treatment, grinding, assembly, lubrication, packaging. • Oversee dimensional, metallurgical, and performance compliance. • Ensure change management, ECN/PCN documentation. C. Quality Control (QC) • Lead incoming, in-process, and final inspection. • Ensure bearing parameter checks: OD/ID, raceway geometry, roundness, surface finish, radial play, clearance, hardness, noise/vibration level. • Ensure calibration of gauges and testing machines. D. Supplier Quality Management • Evaluate/approve suppliers. • Conduct supplier audits. • Monitor supplier PPM & drive improvements. E. Customer Quality & Complaints Handling • Lead 8D analysis, RCA, and CAPA. • Handle customer audits and visits. • Reduce warranty claims and improve customer satisfaction. F. Process Improvement & Cost Reduction • Reduce defects, rejection, and rework. • Lead Kaizen, Six Sigma, and improvement projects. • Improve Cp/Cpk levels and reduce COPQ. G. Quality Systems & Compliance • Maintain IATF 16949, ISO 9001, ISO 14001. • Lead internal audits & MRMs. • Maintain Quality Manual, Procedures, SOPs. H. Team Leadership • Lead QA/QC team. • Provide skill training (GD&T, SPC, MSA, APQP). • Review performance and allocate responsibilities. 3. Skills & Competencies Required • Bearing manufacturing process knowledge. • Expertise in metrology and testing instruments. • Strong analytical and problem-solving skills. • Leadership & communication skills. 4. Key Performance Indicators (KPIs) • Customer PPM & complaint reduction. • In-house rejection %. • Supplier PPM. • Cp/Cpk improvements. • Audit scores. • On-time PPAP. • COPQ reduction. 5. Educational & Experience Requirements • B.E./B.Tech (Mechanical/Industrial/Metallurgy). • 12–20+ years in bearing industry/Automobile Industry. 6. Additional Responsibilities (Optional) • Calibration lab management. • Support R&D. • Digital quality systems implementation

Preferred candidate profile