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7.0 - 9.0 years
7 - 9 Lacs
Tirupati, Andhra Pradesh, India
On-site
Zero Customer Rejection: Ensure no parts are rejected by customers. Supplier Quality Control: Prevent the rejection of supplier parts at TTR receipt and on the production lines. IATF 16949 Certification: Maintain certification to the IATF 16949 standard. Process Audit Management: Conduct process audits as per the plan. Ensure on-time closure of all non-conformances (NCs) from process audits. TQM Promotion Plan: Effectively implement all activities according to the Total Quality Management (TQM) promotion plan. Warranty Target Achievement: Meet the warranty targets set by respective customers. Customer Complaint Management: Register all customer complaints. Form a Cross-Functional Team (CFT) to analyze complaints and initiate corrective and preventive actions. Initiate process audits and implement mistake-proofing methods to prevent future issues. Maintain effective Customer Relationship Management to control customer returns. Ensure there are no customer escalations due to poor response times on complaints. Training and Culture Building: Ensure effective Quality Management System (QMS) training. Build a quality-focused culture through Quality Control Circles (QCCs). Process Adherence: Ensure strict adherence to processes as outlined in the Control Plan (CP) and Standard Operating Procedures (SOPs). Process Compliance: Prevent customer complaints resulting from process non-compliance. Customer-Specific Requirements (CSR): Ensure compliance with all Customer-Specific Requirements.
Posted 1 month ago
3.0 - 8.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Responsibilities: * Lead quality initiatives & drive continuous improvement. * Ensure compliance with customer requirements & industry standards. * Conduct regular audits, root cause analysis & corrective actions. *CQI-12 Documentation IATF Food allowance Annual bonus
Posted 1 month ago
7.0 - 9.0 years
5 - 7 Lacs
Sri City
Work from Office
Role & responsibilities 1.Ensuring No parts are rejected by customers. 2.Ensuring No rejection of supplier parts at TTR receipt / production lines. 3.TR plant is certified to IATF 16949. 4.Process Audit to be carried out as per plan & NC's to be closed on time. 5.Ensure On time closure of Process audit NC's. 6.All the activities to be effectively implemented as per TQM promotion plan. 7.Warranty targets of respective customers to be met. 8.Customer Complaint Management. -Register Customer complaints. -Form CFT to Analyze and initiate corrective and preventive Actions. -Initiate process audits & mistake proofing methods. -Maintain effective Customer Relationship Management. -IN ORDER TO Control customer returns (Rejects). -Ensure no customer escalations due to poor response on customer complaints. 9. Ensure QMS Training & culture building through QCC. 10.Ensure Process adherance as per CP/SOP. 11.Ensure No customer complaint due to process non complainces. 12. Ensure CSR Compliance for all customers. 13. Ensure no line stoppage due to Child parts Issues. Preferred candidate profile Education : BE in Mechanical Engineering with Min 7 years relevant experience OR DME with 10 years relevant experience. Perks and benefits Canteen
Posted 1 month ago
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