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Minita Gupta
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Quality Assistant Manager / Manager - B.P.O./ ITes (Mumbai-western)

Quality Assistant Manager / Manager - B.P.O./ ITes (Mumbai-western)

10 - 18 years

|

7 - 14 Lacs

Mumbai Suburbs Mumbai (All Areas)

Posted:2 months ago| Platform:

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Skills Required

Bpo Operations Quality Assurance Blended Process Call Center Operations Fintech KPI Process Management Shrinkage Attrition banking Quality Monitoring Call Quality Quality Compliance Bpo Operations Management KRA SLA Management CSAT Six Sigma Quality Domestic Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Looking For Candidate as An Quality Assistant manager & Manager For B.P.O. Company For based in Mumbai Experience In international Voice Process (Candidates should be from Banking / Fintech Process) Interested Candidate open for Relocation Can Apply. Required Candidate profile Should be well versed with the Quality concepts like QC Tools, CSAT, NPS, PSP, DMAC, etc.

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Herbal City

15 Employees

303 Jobs

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Minita Gupta

Founder & CEO

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