Location: Offshore (Remote)
Candidates should be located in Hyderabad, Telangana, Andhra Pradesh
Quality Analyst (Client-Facing, BA + QA)Offshore – Remote, India
- 100% Remote – Must be able to work second shift (India time) to overlap with U.S. business hours
- Full-Time, 3-month probation period
- Work with a U.S.-based technology consulting firm serving industries such as Oil & Gas, Life Science, and Food & Beverage
About Smartbridge
Smartbridge simplifies business transformation by delivering innovative solutions across App Development, Automation, Data & Analytics, and Modernization. As a trusted partner with Microsoft, Salesforce, and UiPath, we enable our clients in industries such as Energy, Life Sciences, and Food & Beverage to achieve measurable impact.As a Quality Analyst, you will play a critical role in ensuring the quality and reliability of our web, mobile, and enterprise applications, focusing on system integrations, APIs, and end-to-end workflows.Position SummaryWe’re hiring a client-facing Quality Analyst with strong business analysis skills. You’ll translate business goals into clear, testable requirements, design risk-based test strategies that prioritize customer value, and validate End to End flows across multiple solutions. You’re comfortable with stakeholders and apply business acumen to make testing more effective.Key ResponsibilitiesBusiness-Facing Analysis & Delivery
- Assist with discovery; capture epics, user stories, and acceptance criteria.
- Build process flows and field/API mappings (JSON) that tie tests to business outcomes.
- Define scope, priorities, and success metrics; provide clear status reports and demos/playbacks.
- Plan and facilitate UAT (scripts, execution, acceptance sign-off); manage change requests.
Quality Assurance
- Define risk-based test plans (functional, integration, regression, UAT) focused on high-value paths.
- Perform API testing with Postman; validate JSON/XML, auth, headers, status codes, and schemas.
- Execute UI testing for web and mobile; log defects with repro steps, impact, severity/priority.
- Validate data with SQL (joins, filters, aggregates)
- Maintain traceability (requirements → test cases → defects → release notes).
Collaboration & Communication
- Work with developers, architects, BAs, and PMs.
- Communicate status and risks clearly to client stakeholders and internal leadership.
- Contribute to Agile ceremonies (grooming, planning, reviews, retrospectives).
Skills Needed
- 4 years combined BA + QA experience on web or mobile projects.
- Postman for API testing and strong knowledge of JSON/XML validation.
- Experience with one or more automation frameworks
- Familiarity with .NET Core applications, native iOS/Android app testing, and Salesforce QA.
- SQL querying skills for backend validation.
- Scripting experience with Python, JavaScript, or C# for automation is a plus.
Soft Skills
- Strong analytical and problem-solving ability.
- Clear, effective communication with global teams.
- Ability to adapt quickly across technologies and industries.
- Highly organized with the ability to manage multiple priorities.
- Self-driven and proactive in quality ownership.
Education
- Bachelor’s degree in Computer Science, Information Systems, or related field preferred.
Recruitment Process & Technical Testing
- 45-60 minute TestGorilla assessment, including:
- Intro Video Section – Candidate introduction & motivation.
- Analytical & Problem-Solving Skills – Scenario-based questions.
- Technical Test – Covering SQL
