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Job Type

Contractual

Job Description

Global University Systems (GUS)


Position

QA Manager


QA Manager


Key Responsibilities:

  • QA Strategy & Planning:

    Define and execute a QA strategy aligned with business goals. Prepare scalable, reusable, and robust test plans and frameworks for cross-project testing.
  • Team Management:

    Manage and mentor a team of QA engineers. Set goals, conduct performance evaluations, and foster team development and productivity.
  • Test Planning and Execution:

    Develop and manage detailed test plans, test cases, test scripts, and execution timelines. Ensure >90% test coverage for all major releases.
  • Defect Management:

    Oversee defect lifecycle including triage, prioritization, root cause analysis, and resolution tracking. Reduce defect leakage into production.
  • Collaboration and Stakeholder Management:

    Work closely with development, product, UX/UI, and release teams. Participate in planning meetings and code reviews to influence quality standards.
  • Process Improvement:

    Identify inefficiencies in QA processes. Define, document, and implement process improvements and QA best practices
  • Metrics and Reporting:

    Define QA KPIs. Track and report metrics like test coverage, defect density, test execution progress, and team productivity.
  • Tooling & Automation Oversight:

    Guide adoption and optimization of automation tools and frameworks (e.g., Selenium, TestNG, JUnit). Promote automation coverage across projects.
  • Risk Management & Compliance:

    Identify risks proactively. Ensure QA activities comply with organizational, security, and industry standards.
  • Knowledge Management:

    Maintain QA documentation repository and ensure knowledge transfer across team members. Organize QA reviews and training initiatives


Requirements

  • Bachelor’s degree in computer science, Engineering, Information Technology, or a related field
  • Total experience of 12-14 years with 7+ years in Software QA including 3+ years in a leadership/managerial role
  • Experience managing QA in complex, cross-functional software projects
  • Strong experience in both manual and automation testing
  • Domain knowledge of Higher Education sector preferred
  • Team Management & Leadership
  • Test Planning & Strategy
  • Agile & Waterfall Methodologies
  • Automation Testing (Selenium, JUnit, TestNG)
  • Requirement Analysis
  • Defect Management Tools (JIRA, Bugzilla)
  • Strong Verbal and Written Communication

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