Project Lead

Project Lead (SaaS MetalCloud)

Location:

Experience:

About NowPurchase

Our Vision Is Bold

MetalCloud

We’re redefining how an entire industry thinks, works, and grows.

Why This Role Exists

10+ new projects every year

Project Lead

This Role Is Being Created To

• Manage and implement custom projects with precision and speed with Optimum resource consumption.
• Align every stakeholder—from Sales to Product to Tech—to a single execution plan
• Ensure customers realise actual, measurable value from the solutions we deploy
• Build a repeatable, scalable project implementation engine
• Reduce effort, increase efficiency, and deliver a consistent customer experience
• This role carries large ownership, high visibility, and direct impact on the success of every custom project we deploy.
  

What The Role Looks Like

face of NowPurchase

You Will

• Take complete ownership of custom project implementation
• Work cross-functionally with Sales, Product, Tech, and Customer Success
• Ensure the earliest possible go-live with efficient resource management
• Build trust, confidence, and long-term relationships with customers
• Ensure customers actually use MetalCloud and realise value from it
  

hands-on role

Job Summary (TL;DR)

3–5 year experienced B2B Implementation Leader

full ownership

Key Responsibilities

• Project Implementation
• Execute the implementation of projects across regions (South, West, East, North)
• Frequently travel for high-value accounts or escalations
• Ensure customers go live with minimal delays
• Delivery of project under the given constraints of Time, Scope, Cost & Quality
• Onboarding Strategy & Execution
• Plan and manage rollout timelines
• Configure workflows as per customer requirements
• Ensure seamless coordination between product, tech, and field teams
• Metrics, Reporting & Performance Tracking
• Track KPIs (activation time, go live tiem)
• Share implementation reports with leadership
• Maintain complete visibility of project progress across regions
• Relationship Management
• Build long-standing customer relationships
• Celebrate wins, ensure satisfaction, and act as a trusted advisor
  

Skills & Experience We’re Looking For

Must-Have

• Excellent verbal & written communication skills
• Strong organisation, multi-tasking, and problem-solving abilities with full ownership
• Bachelor’s degree in Engineering with 2–3 years of B2B project implementation experience
• Proven execution capability in distributed/on-site environments with willingness to travel across India
• Experience in custom project implementation, industrial automation, or digitisation projects
• Familiarity with CRM/CS tools (Zoho, HubSpot, Gainsight)
• Attention to detail with ability to work in ambiguity
• Understanding of business fundamentals
• Vendor management, purchasing, and negotiation skills
  

Good-to-Have

• Experience with manufacturing/foundry customers
• Experience hosting demos, webinars, or check-ins
• Experience in industrial SaaS/Projects
  

Our Hiring Process (Fast & Transparent)

• Initial HR Conversation
• Interview with Senior Manager (Projects)
• Final Round with CEO/CTO
  

Career Growth Path

Ready to Join Us?

SaaS, manufacturing, project implementation, and customer success

Required Skills